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Added 2 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 2 mins ago
Registered Practical Nurse (Part-Time) - CVH 2C General Medicine
Trillium Health Partners
ON · Ontario, Canada
Part-time
Reporting to a Clinical Manager, the ideal candidate will be focused on providing excellent patient centered care in a dynamic environment where he/she will be given the opportunity to…
Added 4 mins ago
Store Associate
The Salvation Army in Canada
Toronto, ON
Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 4 mins ago
Registered Nurse (Part-Time) - MH 3A Medicine
Trillium Health Partners
ON · Ontario, Canada
Part-time
Reporting to a Clinical Manager, the ideal candidate will be focused on providing excellent patient centered care in a dynamic environment where he/she will be given the opportunity to…
Added 4 mins ago
Registered Practical Nurse (Temporary) - CVH 1B Medicine
Trillium Health Partners
ON · Ontario, Canada
Part-time
Reporting to a Clinical Manager, the ideal candidate will be focused on providing excellent patient centered care in a dynamic environment where he/she will be given the opportunity to…
Added 4 mins ago
Project Manager - Electrical Utilities Technical Services
Black & McDonald Limited
ON · Balmertown, ON
Full-time
Black & McDonald’s Utilities team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.…
Added 4 mins ago
Supervisor - Clinical, Outreach Service
Sioux Lookout First Nations Health Authority
Sioux Lookout, ON
Full-time
Identify staff training needs in collaboration with the Clinical Manager and Director; participate in training delivery as required.
Added 4 mins ago
Principal Product Manager -Technical
Mastercard
Vancouver, BC
Full-time
Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting your platform products. This includes the business requirements…
Added 4 mins ago
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…animal facility staff working in these facilities, budget, operations, resource allocation, infrastructure and equipment. Ensures an operational support to the Investigators and their…
Added 4 mins ago
Maintenance Manager
Mucci Farms
Kingsville, ON
$110,000 to $125,000 CAD / year
Full-time
We are looking for a Maintenance Manager to lead maintenance operations across our greenhouse, packhouse, and facility environments in Kingsville and surrounding areas. This is a critical…
Added 4 mins ago
Ingénieur Manufacturier
Thermolec Ltd. / Ltée
Montreal, QC
Full-time
Reporting to the Plant Manager, the Manufacturing Engineer plays a key role in continuous improvement initiatives, productivity optimization, and process improvement projects. The…
Added 4 mins ago
Project Manager - Electrical Utilities Technical Services
Black & McDonald Limited
Toronto, ON · Greater Toronto Area, Canada
Full-time
Black & McDonald’s Utilities team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.…
Added 4 mins ago
Superintendent
Morguard
Kitchener, ON
Full-time
The Superintendent is accountable to the Building/Property/District Manager for performing minor routine maintenance of the property to ensure the quality of work is performed and…
Added 4 mins ago
Project Manager - Electrical Utilities Technical Services
Black & McDonald Limited
Barrie, ON
Full-time
Black & McDonald’s Utilities team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.…
Added 4 mins ago
Project Manager - Electrical Utilities Technical Services
Black & McDonald Limited
Hamilton, ON
Full-time
Black & McDonald’s Utilities team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.…
Added 4 mins ago
Operations Project Manager
Natural Forces
Halifax, NS
Full-time
This is a project management role: the Operations Manager is accountable for a defined scope across a portfolio of assets - performance, compliance, and reporting. The primary objective of…
Added 4 mins ago
Project Manager - Electrical Utilities Technical Services
Black & McDonald Limited
Clarington, ON
Full-time
Black & McDonald’s Utilities team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.…
Added 5 mins ago
Concierge - Part Time
Optima Living
Calgary, AB
Part-time
Reporting to the General Manager or Administration Manager, the Concierge creates a warm, welcoming experience for residents, visitors, and team members, while supporting smooth day-to-day…
Added 5 mins ago
Driver (Part-Time)
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Reports to: Manager, Community Programs and Transportation
Added 5 mins ago
AV/IT Technician
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Toronto, ON
Part-time
We are seeking a reliable and technically skilled part-time AV/IT Technician to provide audiovisual support for meetings, presentations, sporting activities, special events, and facility…
Added 19 mins ago
P/T Driver
Deibel Laboratories Inc
Brampton, ON
$17 to $18.25 CAD / hour
Part-time
…testing facilities providing services in both Microbiology and Chemistry testing. We play an integral role in food and product safety for industry-leading producers, as well as family-run…
Added 19 mins ago
Full Time Sales Associate (Store 2267 - London Oakridge)
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London, ON
Full-time
The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to…
Added 19 mins ago
MBG - Bus Driver 5.00 term
Nova Scotia Regional Centres for Education & CSAP
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Daily routine maintenance including cleaning, washing and pre-trip inspections of the vehicle.
Added 34 mins ago
Bldg Mgr II Non Resident
BC Housing
Vancouver, BC
Full-time
Arranges for Contractor to view site, enter units when necessary, and ensures that maintenance projects are co-ordinated with site operations.
Added 34 mins ago
Heavy Duty Mechanic
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…condition as possible, to complete semi-annual inspections, and to remove, overhaul, rebuild and replace components of the buses at set mileages or time intervals to avoid failure on the…

Sporting Life Group

Assistant Manager

Laval, QC, Canada

Posting language: English
Posted: Sep 29, 2026

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Original job description

What You'll Do;

As an Assistant Manager, your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and driving a selling culture, fostering company values and culture and growing the sales and profit through gaining a solid understanding of customer needs.

Your key job accountabilities include but are not limited to: Building the Bench, Driving Performance KPI’s as well as Fostering Culture and Driving Behaviour. You will manage a team of associates within the store, Responsible for the communication and delivery of key operational strategic initiatives, Overseeing customer service, sales, merchandise processing and operational functions in a department within a store

Drive Sales and Provide Exceptional Customer Service

Ensure associates meet our customer experience expectations.
Have the right number of staff at all times through effective scheduling.
Confirm staff is fully trained on Customer Service and Selling Skills as well as product knowledge and have completed the new hire Yardage Book.
Hold twice daily huddles with staff and participate in weekly meetings with the store management team.
Continually motivate staff through recognition programs, sales contests and customer compliments by leveraging Nudge.
Handle customer complaints with immediacy to understand concerns, review and train the standards in a goal of avoiding repeat occurrences.
Building a strong corporate sales culture within the store.
Work closely with the Corporate Sales Representative to build and maintain relationships with corporate clients.

Payroll Management & Reporting

Scheduling ‘best practices’
ADP timecard approvals completed on a daily basis
Updating payroll weekly, forecasts, payroll spends etc.
Providing weekly & biweekly payroll analysts to the store general manager for review
Review and analyst the GT operations report and the GT margin analysis report

Operational Excellence, Store Operations and Inventory Management

Follow merchandising standards as outlined by the merchandising team and store visual standards and expectations.
Ensure new product is on the sales floor within 24 hours of receiving.
Communicate inventory opportunities/issues regularly with the Regional.
Ensure that all merchandise transfers and consolidations are complete within 3 days.
Confirm that all price changes are done regularly and following the company standard.
Ensure that the price displayed is consistent with the local competition.
Ensures that product on all end cap displays and power aisle is seasonally appropriate product and signage.
Utilize the tools provided, including merchandising statistics, margin analysis, Vanson, and headcount reports to identify areas of opportunity to improve sales, margins by department, and conversion rate.

Protection of Company Assets

Ensure actual inventory on hand matches Retail Pro on-hands through regularly scheduled cycle counts and resolving negative on-hands quantities.
Ensure bag checks are conducted on all staff when leaving the store.
Ensure proper receiving standards are followed.
Confirm refunds are checked daily and verified.
Store security system is updated and conducts monthly alarm sensor testing.
Follow proper closing procedures and lockdown.
Work with Loss Prevention to share possible theft/shrink issues with the stores via intranet.

Product & Presentation

Source of expert knowledge for golf accessories, golf bags, carts, travel, and technology to assist customers to improve their golfing experience.
Maintain overall housekeeping of work area including general maintenance on all equipment
Act as liaison between customer and vendor regarding R.T.V.’s

Leadership

Be actively involved in the hiring and training of all staff.
Conduct the orientation program for all staff prior to working retail floor.
Monitor staff adherence to company policies and procedures.
Follow the disciplinary process consistently and fairly with all staff.
Accurately maintain and protect the privacy of all staff files including associate action notices for pay changes, holidays, sick days, and bereavement days and documented employee written warnings.
Perform annual performance reviews with all employees.

What You'll Bring;

Post secondary education or equivalent
3-5 years’ progressive experience in retail supervisory or management capacity.
Must be a certified fitter and have 3 to 5 years of progressive golf sales and fitting experience.
1-3 years’ experience in the Pro Shop (regripping, reshafting and club adjustments) is an asset.
A passion for retail with a strong understanding of the game of golf.
Strong communication skills, verbal and written
Energetic and enthusiastic with an ability to work in a fast paced environment.
Organized, able to prioritize and follow-up efficiently
Strong interpersonal skills, able to relate to and motivate staff
strong financial skills, ability to read and analyze reports
Team-oriented with an empathetic and tolerant personality.
A commitment to high company standards
Entrepreneurial spirit

Work Hours

Flex schedule - some weekends and evenings.
Work varied shifts, including weekends and holidays.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Golf Town Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Golf Town Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

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More about this job

Responsibilities

The Assistant Manager is responsible for driving store sales, profitability, and customer service through effective team leadership and operational management. Key duties include overseeing merchandising standards, managing payroll, ensuring inventory accuracy, and fostering a strong corporate sales culture.

Requirements

Candidates must have post-secondary education and 3-5 years of progressive retail management experience. A strong understanding of golf, certification in club fitting, and the ability to work a flexible schedule including weekends and holidays are required.

Skills

Retail management
Sales leadership
Customer service
Golf equipment fitting
Inventory management
Payroll management
Staff training
Merchandising
Performance KPI management
Loss prevention
Team motivation
Financial reporting
Scheduling
Conflict resolution
Corporate sales
Club repair

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Golf
Merchandising
Inventory
Payroll
KPI
Customer Service
Loss Prevention
Club Fitting
Scheduling
Leadership
Operations
Reporting
Staff Development
Corporate Sales
Retail Pro
ADP
Vanson
Yardage Book
Nudge
Performance Review
Recruitment
Training
Budgeting
Margin Analysis
Security
Housekeeping
Vendor Liaison

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