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Added 5 mins ago
Sales Associate | Full-time | Mic Mac Mall
Linen Chest
Dartmouth, NS
Full-time
At Linen Chest, we believe that a great in-store experience starts with a welcoming, caring and passionate team. As a Sales Associate, you play an essential role in the customer experience…
Added 5 mins ago
Sales Associate | Full-Time | West End Ottawa
Linen Chest
Ottawa, ON
Full-time
At Linen Chest, we believe that a great in-store experience starts with a welcoming, caring and passionate team. As a Sales Associate, you play an essential role in the customer experience…
Added 5 mins ago
Retail Store Temporary Associate Part Time Winners/Homesense - Skyview
TJX Companies
Edmonton, AB
Part-time
CAN Winners Store 0232 Edmonton ABHourly range: $15.00-$18.75 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate…
Added 5 mins ago
Associé/Associée de Magasin de Détail Temps Plein Winners-Carrefour du Nord-Ouest
TJX Companies
Val-d'Or, QC
Full-time
CAN Winners Store 0447 Val D'Or QCÉchelle des salariales horaires: $16,60-$20,75 / Heure * Il s'agit ici de l’échelle salariale à l’embauche prévue, ce qui ne représente pas nécessairement…
Added 19 mins ago
Store Associate
The Salvation Army in Canada
Toronto, ON
Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 19 mins ago
Retail Support Associate | Metropolis at Metrotown
Decisive Farming by TELUS Agriculture
Burnaby, BC
Full-time
Assist with daily store operations, including managing inventory, restocking shelves, and ensuring the store is clean and well-organized
Added 19 mins ago
Retail Support Associate | Market Mall
Decisive Farming by TELUS Agriculture
Calgary, AB
Full-time
Assist with daily store operations, including managing inventory, restocking shelves, and ensuring the store is clean and well-organized
Added 20 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Sudbury, ON
Under the supervision of the store management team, you will be responsible for assisting and advising customers while working to maximize sales. Here’s how:
Added 35 mins ago
Sales Associate (Part-Time / Seasonal)
Herschel Supply Co.
Toronto, ON
Part-time
We’re on the hunt for a dynamic, natural connector to join the Herschel Supply Co. Sherway Gardens Store team as a Sales Associate. If you thrive on meaningful connections and delivering…
Added 35 mins ago
Vans: Sales Lead - Vaughan Mills
VF Corporation
Vaughan, ON
$20.95 to $23.31 CAD / hour
Part-time
As a dedicated and passionate Sales Lead, you will support the store leadership team by ensuring the highest level of customer engagement and sales results are achieved. You model the voice…
Added 35 mins ago
Industrial Engineer/ Solutions Engineer
Pet Valu
Toronto, ON
Full-time
o Partner with Store Operations to evaluate opportunities that improve replenishment effectiveness, inventory accuracy, promotional execution, and overall store service levels.
Added 35 mins ago
Full Time Sales Associate (Store 2267 - London Oakridge)
Pet Valu
London, ON
Full-time
…meaningful time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel…
Added 35 mins ago
Vans: Sales Lead - Vaughan Mills
Vans
Vaughan, ON
$20.95 to $23.31 CAD / hour
Part-time
As a dedicated and passionate Sales Lead, you will support the store leadership team by ensuring the highest level of customer engagement and sales results are achieved. You model the voice…
Added 35 mins ago
Retail Associate, SEAS - Nike Halton Hills
Nike
Halton Hills, ON · NFS CA HALTON HILLS
Part-time
As a Nike Retail Associate, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for…
Added 50 mins ago
Retail Support Associate | Market Mall
TELUS
Calgary, AB
Assist with daily store operations, including managing inventory, restocking shelves, and ensuring the store is clean and well-organized
Added 50 mins ago
Retail Store Associate Temporary Part Time HomeSense- Kingsway
The TJX Companies, Inc.
Edmonton, AB
Part-time
CAN Homesense Store 0123 Edmonton ABHourly range: $15.00-$18.75 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate…
Added 50 mins ago
Retail Store Associate Part Time Winners Duncan Mall
The TJX Companies, Inc.
Duncan, BC
Part-time
CAN Winners Store 0412 Duncan BCHourly range: $18.25-$22.81 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate…
Added 50 mins ago
Coordonnateur/Coordonnatrice Magasin de détail Temps plein Homesense
The TJX Companies, Inc.
Saguenay, QC
Full-time
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
Added 1 hour ago
Sales Associate (Rideau Centre)
Knix
Ottawa, ON
$19 CAD / hour
Part-time
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 1 hour ago
Sales Associate
Torrid
AB · Edmonton, AB
Part-time
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our…
Added 1 hour ago
Sales Associate (Rideau Centre)
Knix
Ottawa, ON
$19 CAD / hour
Full-time
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 1 hour ago
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
Victoria, BC · View Royal, BC
Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 1 hour ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Moncton, NB
Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 1 hour ago
Coordonnateur/Coordonnatrice de Magasin de Détail Temps Plein Winners-Place du Royaume
The TJX Companies, Inc.
Saguenay, QC
Full-time
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
Added 2 hours ago
Part Time Sales Associate - BOSS Store, Chinook Centre 1
HUGO BOSS Canada, Inc.
Calgary, AB
Part-time · Other
Strong customer service and selling experience

Sporting Life Group

Assistant Manager

Laval, QC, Canada

Posting language: English
Posted: Sep 29, 2026

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Original job description

What You'll Do;

As an Assistant Manager, your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and driving a selling culture, fostering company values and culture and growing the sales and profit through gaining a solid understanding of customer needs.

Your key job accountabilities include but are not limited to: Building the Bench, Driving Performance KPI’s as well as Fostering Culture and Driving Behaviour. You will manage a team of associates within the store, Responsible for the communication and delivery of key operational strategic initiatives, Overseeing customer service, sales, merchandise processing and operational functions in a department within a store

Drive Sales and Provide Exceptional Customer Service

Ensure associates meet our customer experience expectations.
Have the right number of staff at all times through effective scheduling.
Confirm staff is fully trained on Customer Service and Selling Skills as well as product knowledge and have completed the new hire Yardage Book.
Hold twice daily huddles with staff and participate in weekly meetings with the store management team.
Continually motivate staff through recognition programs, sales contests and customer compliments by leveraging Nudge.
Handle customer complaints with immediacy to understand concerns, review and train the standards in a goal of avoiding repeat occurrences.
Building a strong corporate sales culture within the store.
Work closely with the Corporate Sales Representative to build and maintain relationships with corporate clients.

Payroll Management & Reporting

Scheduling ‘best practices’
ADP timecard approvals completed on a daily basis
Updating payroll weekly, forecasts, payroll spends etc.
Providing weekly & biweekly payroll analysts to the store general manager for review
Review and analyst the GT operations report and the GT margin analysis report

Operational Excellence, Store Operations and Inventory Management

Follow merchandising standards as outlined by the merchandising team and store visual standards and expectations.
Ensure new product is on the sales floor within 24 hours of receiving.
Communicate inventory opportunities/issues regularly with the Regional.
Ensure that all merchandise transfers and consolidations are complete within 3 days.
Confirm that all price changes are done regularly and following the company standard.
Ensure that the price displayed is consistent with the local competition.
Ensures that product on all end cap displays and power aisle is seasonally appropriate product and signage.
Utilize the tools provided, including merchandising statistics, margin analysis, Vanson, and headcount reports to identify areas of opportunity to improve sales, margins by department, and conversion rate.

Protection of Company Assets

Ensure actual inventory on hand matches Retail Pro on-hands through regularly scheduled cycle counts and resolving negative on-hands quantities.
Ensure bag checks are conducted on all staff when leaving the store.
Ensure proper receiving standards are followed.
Confirm refunds are checked daily and verified.
Store security system is updated and conducts monthly alarm sensor testing.
Follow proper closing procedures and lockdown.
Work with Loss Prevention to share possible theft/shrink issues with the stores via intranet.

Product & Presentation

Source of expert knowledge for golf accessories, golf bags, carts, travel, and technology to assist customers to improve their golfing experience.
Maintain overall housekeeping of work area including general maintenance on all equipment
Act as liaison between customer and vendor regarding R.T.V.’s

Leadership

Be actively involved in the hiring and training of all staff.
Conduct the orientation program for all staff prior to working retail floor.
Monitor staff adherence to company policies and procedures.
Follow the disciplinary process consistently and fairly with all staff.
Accurately maintain and protect the privacy of all staff files including associate action notices for pay changes, holidays, sick days, and bereavement days and documented employee written warnings.
Perform annual performance reviews with all employees.

What You'll Bring;

Post secondary education or equivalent
3-5 years’ progressive experience in retail supervisory or management capacity.
Must be a certified fitter and have 3 to 5 years of progressive golf sales and fitting experience.
1-3 years’ experience in the Pro Shop (regripping, reshafting and club adjustments) is an asset.
A passion for retail with a strong understanding of the game of golf.
Strong communication skills, verbal and written
Energetic and enthusiastic with an ability to work in a fast paced environment.
Organized, able to prioritize and follow-up efficiently
Strong interpersonal skills, able to relate to and motivate staff
strong financial skills, ability to read and analyze reports
Team-oriented with an empathetic and tolerant personality.
A commitment to high company standards
Entrepreneurial spirit

Work Hours

Flex schedule - some weekends and evenings.
Work varied shifts, including weekends and holidays.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Golf Town Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Golf Town Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

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More about this job

Responsibilities

The Assistant Manager is responsible for driving store sales, profitability, and customer service through effective team leadership and operational management. Key duties include overseeing merchandising standards, managing payroll, ensuring inventory accuracy, and fostering a strong corporate sales culture.

Requirements

Candidates must have post-secondary education and 3-5 years of progressive retail management experience. A strong understanding of golf, certification in club fitting, and the ability to work a flexible schedule including weekends and holidays are required.

Skills

Retail management
Sales leadership
Customer service
Golf equipment fitting
Inventory management
Payroll management
Staff training
Merchandising
Performance KPI management
Loss prevention
Team motivation
Financial reporting
Scheduling
Conflict resolution
Corporate sales
Club repair

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Golf
Merchandising
Inventory
Payroll
KPI
Customer Service
Loss Prevention
Club Fitting
Scheduling
Leadership
Operations
Reporting
Staff Development
Corporate Sales
Retail Pro
ADP
Vanson
Yardage Book
Nudge
Performance Review
Recruitment
Training
Budgeting
Margin Analysis
Security
Housekeeping
Vendor Liaison

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