Customer service representative jobs in Vaughan, ON and nearby (606 jobs)

Customer service representative jobs within 25 km of Vaughan, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 6, 2026

Hiring at a glance

View jobs

Open jobs: 606
Employers: 161

Advertised starting pay

Average starting payCAD / hour: $18.19Across 156 listings
Average starting payCAD / year: $46,846Across 36 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 9%55 listings
On-site: 91%550 listings

Not specified: <1% (1 listing)

Employers hiring include Farm Boy Inc. (144), LCBO (136), Dollar Tree Stores (27).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Vaughan, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 21 days ago
C
Bilingual Customer Service Representative, Personal Risk Service Centre (12 month contract)
Chubb
Toronto, ON
- Full-time
…clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior…
Added 21 days ago
LL
Customer Service Representative
Lorpon Labels Inc.
Woodbridge, ON
- $55,000 to $75,000 CAD / year
- Full-time
Lorpon Labels is looking for a highly organized, customer-focused Customer Service Representative to support assigned customer accounts from order entry through production and delivery.…
Added 21 days ago
Customer Support Representative II, Bilingual - OCI
Olympus Corporation of the Americas
Richmond Hill, ON
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- Part-time
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 21 days ago
AW
Customer Service Representative
Arrow Workforce Solutions
Brampton, ON
- Full-time
We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to join our team in Brampton. The ideal candidate will have previous customer service experience,…
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 21 days ago
SM
Call Center Agent Communication Services
St. Michael's Hospital
Toronto, ON
- Temporary
Added 21 days ago
ZI
Customer Service Representative
ZIM Integrated Shipping Services
Toronto, ON
- Full-time
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 21 days ago
C
Bilingual Customer Service Representative, Personal Risk Service Centre (12-month contract)
Chubb
Toronto, ON
- Full-time
…clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior…
Added 21 days ago
P
Customer Service Representative - (FT)
Prometric
Toronto, ON
- $38,000 CAD / year
- Full-time
Added 21 days ago
J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
Added 21 days ago
Customer Service Representative
Sporting Life Group
Vaughan, ON
Added 21 days ago
Customer Service Representative
ZIM
Toronto, ON
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 21 days ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA.…
Added 21 days ago
C
Client Service Representative [Hourly]
CIBC
Toronto, ON
- Part-time
Added 21 days ago
MP
Pharmacy Assistant, Customer Service Representative
MediSystem Pharmacy
Toronto, ON
- Full-time
Added 21 days ago
MP
Pharmacy Assistant - Customer Service Representative
MediSystem Pharmacy
Toronto, ON
- Full-time
Added 21 days ago
SD
Pharmacy Assistant, Customer Service Representative
Shoppers Drug Mart
Toronto, ON
- Full-time
Added 21 days ago
SD
Pharmacy Assistant - Customer Service Representative
Shoppers Drug Mart
Toronto, ON
- Full-time
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time

Sporting Life Group

Customer Service Representative

Vaughan, ON, Canada

A hourly rate of $25.00 (dependent on experience) and opportunities to grow your career in the sports lifestyle.

Apply About employer

Applications open in a new tab.

Job details

Pay: A hourly rate of $25.00 (dependent on experience) and opportunities to grow your career in the sports lifestyle.
Experience: 1 – 3 years’ retail / customer care experience.
Posting language: English
Posted: Oct 15, 2026

Original job description

Sporting Life Group is a proudly Canadian family of retail banners, Sporting Life, Golf Town, and Team Town Sports, united by a shared passion for sport and active living.

From individual pursuits to team sports, we offer the best equipment, expert services, and experiences to help Canadians play, move, and live well.

Why Work Here?

Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
Team-first culture that celebrates an active, sports lifestyle.
Fun, fast-paced hybrid environment where your passion for sport and style belongs.
Vendor Pro Deals and expert product training to fuel your knowledge and performance.
A hourly rate of $25.00 (dependent on experience) and opportunities to grow your career in the sports lifestyle.

What You'll Do:

The Customer Care Representative is responsible for delivering an exceptional customer experience by providing timely, accurate, and professional support through email and case management.

This role assists customers with inquiries related to orders, returns, gift cards, product information, warranties, and the online shopping experience. Working collaboratively with internal teams and stores, the Customer Care Representative helps resolve customer concerns, supports operational processes, and contributes to maintaining high service standards across all customer touchpoints.

Provide exceptional Customer Care as per the Sporting Life Group Mission Statement.  
Manage inbound customer cases and email communication in a timely and professional manner.

Support departmental KPI performance including First Response Time (FRT), Average Handling Time (AHT), productivity, quality standards, and timely case resolution.

Respond to customer inquiries related to online orders, returns, exchanges, carrier issues, promotions and product support.

Investigate and resolve customer issues that may impact order fulfillment or delivery.

Resolve customer concerns by identifying solutions and escalating issues when required.

Complete discounts, and goodwill resolutions when appropriate.

Manage and respond to customer-related store emails while partnering with support teams as required.

Maintain accurate records of all customer interactions within Service Cloud and other company systems.

Review and update reports, logs, and case documentation as directed by leadership.

Utilize systems including Service Cloud, Commerce Cloud, and D365 Knowledge to support customer resolutions and operational processes.

Contribute to a positive and collaborative team environment.

Follow established policies, procedures, and service guidelines to ensure consistency and accuracy.
Perform other related assignments and duties as required.

What You'll Bring:

1 – 3 years’ retail / customer care experience.
Excellent verbal and written communication skills.  
Customer-focused individual who works well in a team environment.
Highly organized with the ability to manage multiple priorities and adapt in a fast-paced environment. 
Ability to learn new systems and processes quickly.
Strong customer service, problem-solving, and conflict-resolution skills.
Ability to communicate professionally and empathetically with customers.
Strong attention to detail and ability to accurately document customer interactions.
Comfortable collaborating with cross-functional teams and business partners. 
Working knowledge of Sales Force (Service Cloud, Commerce Cloud) and Microsoft D365 Knowledge systems is considered an asset. 
Demonstrates professionalism, accountability, and a commitment to delivering excellent customer experiences. 
College or university education is an asset.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Sporting Life Group is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

Apply About employer

More about this job

Responsibilities

The Customer Care Representative provides professional support via email and case management to resolve customer inquiries regarding orders, returns, and product information. They collaborate with internal teams to maintain high service standards and ensure accurate documentation of all customer interactions.

Requirements

Candidates should have 1 to 3 years of retail or customer care experience and strong verbal and written communication skills. Proficiency in customer service systems and the ability to work effectively in a fast-paced, collaborative team environment are essential.

Skills

Customer service
Case management
Communication skills
Problem-solving
Conflict resolution
Attention to detail
Time management
Salesforce
Service cloud
Commerce cloud
Microsoft D365
Order fulfillment
Data entry
Interpersonal skills

Benefits

Health coverage
Dental coverage
Vision coverage
Employee discounts
Vendor pro deals
Product training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Case Management
Salesforce
Service Cloud
Commerce Cloud
Microsoft D365
Order Fulfillment
KPI
Communication
Problem Solving
Conflict Resolution
Documentation
Hybrid Environment
Sports Lifestyle

Report this job