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Sporting Life Group

Department Sales Manager, Apparel

Kelowna, BC, Canada

Apply by: Sep 28, 2026
Experience: 1-3 years of experience in a Fashion retail environment or equivalent relevant experience
Posting language: English
Posted: Sep 10, 2026

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Original job description

Golf Town is a proudly Canadian golf superstore. From drivers and irons to apparel, footwear, and accessories, we offer the best gear and custom fitting services to help golfers play their best since 1999.

As part of Sporting Life Group, alongside Sporting Life and Team Town, we are dedicated to sharing our passion and growing the game.

Why Work Here?

Play a significant role in our mighty team, which shares a passion for the game of golf.
Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
PGA of Canada annual dues reimbursement.
Players Package program with upgraded shafts & a clothing package.
Vendor Pro Deals and expert product training to fuel your knowledge and performance.
A salary range of $45,000-$50,000 (dependent on experience), bonus, and opportunities to grow your career in the sports lifestyle.

What You’ll Do;

As Golf Town’s Department Manager of Fashion Apparel, you will be responsible for telling a “fashion story of golf” through visually appealing product presentation and ensuring timely merchandise flow from the stockroom to the floor. You are accountable for ensuring an exceptional customer experience, for up-to-date staff training and for day operations. We believe in driving sales through a visual experience backed up by the friendliest and knowledgeable service advisors and managers.

Lead and support the sales floor to deliver an exceptional customer experience, drive sales performance, and act as Manager on Duty (MOD) when required.
Schedule, coach, and motivate team members to ensure optimal staffing levels, strong customer service, product knowledge, and achievement of sales goals.
Handle customer concerns professionally and proactively, ensuring timely resolution and continuous improvement of service standards.
Execute merchandising, visual presentation, pricing, promotional, and inventory standards to maximize sales opportunities and maintain brand consistency.
Monitor stock levels, coordinate inventory flow between the stockroom and sales floor, and communicate product, inventory, and staffing needs to management.
Support associate training, performance development, and ongoing compliance with company policies, procedures, and sales training programs.
Lead team communications through daily huddles and participate in store management meetings to align on priorities and performance objectives.
Ensure compliance with all operational, safety, loss prevention, and cash handling procedures while maintaining a clean, organized, and customer-ready store environment.

What You'll Bring;

1-3 years of experience in a Fashion retail environment or equivalent relevant experience
1-3 years of clothing/ apparel merchandising is required
Previous management experience would be an asset
Affinity for luxury sport apparel and an interest in golf
Strong communication skills and sound judgment
Prior clothing merchandising and stock planning responsibility required.
Ability to execute company standards successfully.
Exceptional interpersonal skills with an ability to adapt to meet a wide range of customer needs.
Creative, innovative, energetic, and enthusiastic

#GTSK

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More about this job

Responsibilities

The Department Manager is responsible for creating a compelling visual fashion story for golf apparel and ensuring efficient merchandise flow from the stockroom to the sales floor. They also lead the sales team, manage daily operations, and ensure an exceptional customer experience through coaching and performance monitoring.

Requirements

Candidates must have 1-3 years of experience in fashion retail or equivalent, with specific expertise in clothing merchandising and stock planning. Strong communication skills, sound judgment, and the ability to execute company standards are essential for this role.

Skills

Visual merchandising
Sales management
Inventory management
Staff training
Customer service
Leadership
Stock planning
Communication skills
Operational compliance
Loss prevention
Cash handling
Performance management
Fashion retail
Product presentation

Benefits

Health insurance
Dental coverage
Vision coverage
Employee discounts
PGA of Canada annual dues reimbursement
Players Package program
Vendor Pro Deals
Product training
Bonus

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Golf
Visual Merchandising
Sales Management
Inventory Flow
Fashion Retail
Stockroom Management
Customer Experience
Staff Coaching
Loss Prevention
Operational Procedures
Brand Consistency
Performance Development
Manager on Duty
Sport Apparel

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