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Added 5 mins ago
L
Marketing Operations Manager
LanceDB
Canada
- Full-time
We're looking for a Senior Marketing Operations Manager to build the systems that turn LanceDB's marketing into measurable pipeline. Your job is to own the marketing tech stack, the data…
Added 5 mins ago
LT
Production Line Operator
Liberty Tire Recycling
Legal, AB
- Full-time
…safety, including regulatory, awareness of all equipment and…
Added 21 mins ago
S
Senior Manager, Integrated Marketing (Masterbrand)
sephora.com
Toronto, ON
- Full-time
Ready for a career glow - up? As Senior Manager, Integrated Marketing, you’ll be driving brand preference, excitement, and client engagement through insight - driven strategies and…
Added 21 mins ago
S
Asset Protection Partner
sephora.com
Vancouver, BC
- $25 to $30 CAD / hour
- Full-time
Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
Added 35 mins ago
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(CAN) Leader de nuit
Walmart
Saint-Eustache, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 35 mins ago
W
(CAN) Directs Store Delivery Associate
Walmart
New Westminster, BC
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 35 mins ago
W
Cosmetics Associate
Walmart
Vernon, BC
- Part-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 1 hour ago
NA
Curriculum Development Lead, Corporate and Continuing Education
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
…the Curriculum Development Supervisor in Product Development Operations (PDO), the Curriculum Development Lead (CDL) is responsible for managing curriculum development activities through…
Added 1 hour ago
A
Senior Regional Manager, Customer/ Partner Operations (Based in Yokohama)
Agoda
Vancouver, BC
- Full-time
The Senior Regional Manager is accountable for end-to-end performance of a regional customer/partner operations area, typically spanning multiple countries, sites, or vendor partners. This…
Added 1 hour ago
MS
Product Manager – Workplace Platforms - Assistant Vice President
Morgan Stanley
Calgary, AB
- Full-time
…around equity compensation for private clients. As a Product Manager, you will be responsible for contributing to the strategy to deliver a differentiated experience for users of our…
Added 1 hour ago
BH
Clinical Excellence Manager
Bayshore HealthCare
ON · Ontario, Canada
- Full-time
The Clinical Excellence Manager, Specialty Nursing Services (SNS), reporting directly to the National Director, Quality, Risk, Patient Safety & Experience and working closely with the…
Added 1 hour ago
LH
2600002781 - Manager Medical Affairs
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Internship
Lakeridge Health is seeking a dynamic, strategic and collaborative Manager, Medical Affairs to lead the operations, programs and services that support roughly 1,000 credentialed staff…
Added 1 hour ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 1 hour ago
MR
Account Manager
MoveSmart Rentals
Athens, ON
- $45,000 to $50,000 CAD / year
- Internship
Leasing / property management / real estate operations experience
Added 1 hour ago
MR
Account Manager
MoveSmart Rentals
Brandon, MB
- $45,000 to $50,000 CAD / year
- Internship
Leasing / property management / real estate operations experience
Added 1 hour ago
K
Schedule Coordinator
Konecranes
Winnipeg, MB
- Full-time
Coordinate with Service Manager and Territory Operations Manager to make sure problematic jobs receive the proper attention.
Added 1 hour ago
K
Resource Management Administrator
KPMG
ON · Toronto, Ontario
- Full-time
· Flag potential issues to the appropriate Resource Manager and support timely follow-up and resolution.
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Drayton Valley, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
BS
Lead ERP Consultant – Finance (CPA)
Blue Sky Consulting
AB · Alberta, Canada
- Full-time
We work with mid-market organizations across Canada, helping them modernize financial operations, improve operational efficiency, and achieve greater visibility and control over their…
Added 2 hours ago
WP
Senior Property Manager
Warrington PCI Management
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
Warrington PCI Management is seeking an experienced Senior Property Manager to lead a commercial portfolio and deliver exceptional results for clients, tenants, and stakeholders. This is an…
Added 2 hours ago
Retail Experience Lead - Jane St (Sheridan Mall)
Fire & Flower Inc.
Toronto, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 2 hours ago
W
(CAN) Directs Store Delivery Associate
Walmart
St. John's, NL
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 2 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 2 hours ago
L
Senior Manager - Responsible Procurement
lululemon
Vancouver, BC
- Full-time
Reporting to the Director, Procurement – Strategy & Analytics, the Senior Manager, Responsible Procurement plays a critical role in embedding lululemon’s values across our supplier…
Added 2 hours ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Contract
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.

Sporting Life Group

E-Commerce Manager

Richmond Hill, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 20, 2026

Original job description

Sporting Life is a proudly Canadian sports lifestyle brand, inspiring people to live, enjoy, and enable the sporting life since 1979.

From skiing and running to biking and tennis, we offer the best gear for those who live an active lifestyle.

As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.

Why Work Here?

Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
Team-first culture that celebrates an active, sports lifestyle.
Fun, fast-paced hybrid environment where your passion for sport and style belongs.
Vendor Pro Deals and expert product training to fuel your knowledge and performance.
A salary range of $45,000 - $55,000 (dependent on experience), bonus, and opportunities to grow your career in the sports lifestyle.

What You’ll Do;

The E Commerce Manager oversees all in-store E Commerce operations, ensuring efficient handling, care, storage, and distribution of E Commerce goods. This role drives service standards, leads the E Commerce team, and ensures accurate, timely fulfillment of all online orders. The Manager is responsible for optimizing workflow, improving fulfillment performance, and supporting company-wide E Commerce objectives.

Customer Service

Sets the standard for exceptional customer service for internal and external customers.
Ensures high service levels throughout the entire E‑Commerce process - from order receipt to shipment.
Monitors fulfillment performance and ensures timely resolution of customer-impacting issues, aiming for resolution within 24 hours.
Coaches team members on delivering consistent, high‑quality service.

Operations

Oversees all order processing, packing, and outbound shipment preparation, ensuring product care, accuracy, and strong visual presentation.
Organizes, assigns, and monitors incoming E‑Commerce fulfillment requests, ensuring all quality and quantity standards are achieved.
Investigates and resolves quantity or quality discrepancies; ensures appropriate adjustments are completed.
Maintains efficient E‑Commerce processing and stock areas to ensure accessibility and operational flow.
Ensures all operational reporting is completed accurately and within required timelines.
Communicates daily with E‑Commerce support teams and reports on productivity, challenges, and workflow improvements.
Continuously looks for ways to improve fulfillment speed, accuracy, and efficiency.

Leadership

Leads, motivates, and develops E‑Commerce associates through coaching, ongoing feedback, and strong personal example.
Models standards for customer service, cleanliness, health and safety, dress code, and adherence to company policies.
Ensures all Occupational Health and Safety Act (OHSA) responsibilities and reporting requirements are followed.
Builds a positive team culture that emphasizes accountability, teamwork, and strong communication.

Training

Ensures all E‑Commerce staff complete required training within designated timelines.
Leads or participates in daily huddles and weekly team meetings to reinforce priorities, address challenges, and drive performance.
Trains staff on new processes, equipment, and best practices as required.

What You’ll Bring;

Excellent organizational and time‑management skills.
Ability to work independently while managing, scheduling, and motivating staff.
Strong multitasking ability in a dynamic, fast‑paced environment.
Strong written and verbal communication skills with attention to detail and accuracy.
Ability to lift cartons/bags over 30 lbs as required.
Excellent interpersonal skills; able to build strong working relationships within a team environment.
Participative yet assertive leadership style; leads through example, coaching, and collaboration.
Strong sense of urgency when addressing business, customer, or staff needs.
Proficiency ecommerce operating platforms, Microsoft D365/Office

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Apply About employer

More about this job

Responsibilities

The E-Commerce Manager oversees all in-store e-commerce operations, including order processing, packing, and distribution. This role is responsible for leading the team, driving service standards, and optimizing fulfillment workflows to meet company objectives.

Requirements

Candidates must possess excellent organizational and time-management skills with the ability to lead and motivate staff in a fast-paced environment. Proficiency in e-commerce operating platforms and Microsoft D365 is required, along with the physical ability to lift over 30 lbs.

Skills

E-commerce operations
Team leadership
Customer service
Order fulfillment
Inventory management
Workflow optimization
Staff training
Time management
Multitasking
Communication
Microsoft D365
Microsoft Office
Performance monitoring
Problem solving
Coaching

Benefits

Health insurance
Dental coverage
Vision coverage
Employee discounts
Vendor pro deals
Product training

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Operations management
Fulfillment
Logistics
Retail
Team leadership
Customer service
Microsoft D365
Microsoft Office
Inventory control
Performance reporting
Staff development
OHSA compliance
Order processing
Supply chain
Quality assurance
Workflow management
Sports lifestyle
Brand management

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