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Added 26 mins ago
RP
Store Manager (MIT)
Rexall Pharmacy Group Ltd.
Toronto, ON
- $46,375 to $64,925 CAD / year
- Full-time
…Together, we are defining better health through innovation, service, and living the “SOAR” values. Talk about a dream…
Added 26 mins ago
TC
Licensed Mechanic
The Corporation of the City of Sarnia
Sarnia, ON
- Full-time
…MTO and/or CVOR requirements; troubleshooting and repairs to service vehicles; vehicle certification; and administrative duties as required. Fabrication and welding repairs, decal…
Added 26 mins ago
CR
Office Manager
COGIR Real Estate
Kelowna, BC
- Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 26 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 26 mins ago
CR
LPN- Part Time
COGIR Real Estate
Regina, SK
- Part-time
Consists of Licensed Practical Nurses (LPNs) who deliver a great customer service experience by demonstrating compassion and empathy towards our residents, family members and team. We…
Added 26 mins ago
NA
Client Manager, Personal Insurance
NFP, an Aon company (Canada)
Vaughan, ON
- Full-time
Provide exceptional day-to-day customer service to clients while handling the client file activities to maintain retention targets
Added 26 mins ago
HR
Sr Sales and Operations Coordinator
Herc Rentals
Toronto, ON · North York, ON
- Full-time
If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal
Added 26 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 26 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 26 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 26 mins ago
AA
Spécialiste Intégration Multi-Systèmes / Multi-System Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais et service médical sur site.
Added 26 mins ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
Montreal, QC
- Full-time
At least 1 – 2 years of customer service, fundraising, and/or sales experience.
Added 26 mins ago
PS
Service Support Analyst
PBS Systems
Calgary, AB
- Full-time
At PBS, we’re transforming how people buy and service vehicles - one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS)…
Added 26 mins ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
Quebec, QC
- Full-time
At least 1 – 2 years of customer service, fundraising, and/or sales experience.
Added 26 mins ago
Senior Assistant
Canada Post - Postes Canada
Killarney, MB
Sell postal products and service to the business community and public
Added 42 mins ago
L
Educator | Robson St.
lululemon
Vancouver, BC
- Part-time
…organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests,…
Added 42 mins ago
SI
CRM Analyst
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
- Full-time
…platform for Admissions and Advisory Services at SIIT. As an employee of SIIT, this position will positively promote and create an environment that demonstrates SIIT's vision, mission and…
Added 42 mins ago
SI
Office Administrator, Student Supports & Admissions
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
- Full-time
…day-to-day functions in their particular department. As an employee of SIIT, positively promote and create an environment that demonstrates SIIT's vision, mission and…
Added 42 mins ago
NA
Client Manager, Commercial Agriculture & Equine
NFP, an Aon company (Canada)
Windsor, ON
- Full-time
…related commercial accounts. This role is client-facing and service-focused, with responsibility for delivering a strong client experience, supporting renewal and new business workflows,…
Added 42 mins ago
MD
Appeals Officer - Revenue Tax Specialist Senior/Principal
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Customer service and interpersonal skills sufficient to interact and negotiate with taxpayers and/or their representatives
Added 42 mins ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Quebec, QC
- Full-time
Added 42 mins ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Ottawa, ON
- $52,000 to $59,000 CAD / year
- Full-time
The Analyst keeps up to date on market trends and best practices to ensure continual service improvements.
Added 42 mins ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
The Service Dispatcher plays a vital role interacting with customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting…
Added 42 mins ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
The Service Dispatcher plays a vital role interacting with customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting…
Added 42 mins ago
AU
Security Guard - Full Time Night Shifts
Allied Universal
Sudbury, ON · Greater Sudbury, ON
- $24 CAD / hour
- Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…

Sporting Life

E-Commerce Manager

Richmond Hill, ON, Canada

Internship

Apply About employer

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Job details

Job type: Internship
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Sporting Life is a proudly Canadian sports lifestyle brand, inspiring people to live, enjoy, and enable the sporting life since 1979.

From skiing and running to biking and tennis, we offer the best gear for those who live an active lifestyle.

As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.

Why Work Here?

Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
Team-first culture that celebrates an active, sports lifestyle.
Fun, fast-paced hybrid environment where your passion for sport and style belongs.
Vendor Pro Deals and expert product training to fuel your knowledge and performance.
A salary range of $45,000 - $55,000 (dependent on experience), bonus, and opportunities to grow your career in the sports lifestyle.

What You’ll Do;

The E Commerce Manager oversees all in-store E Commerce operations, ensuring efficient handling, care, storage, and distribution of E Commerce goods. This role drives service standards, leads the E Commerce team, and ensures accurate, timely fulfillment of all online orders. The Manager is responsible for optimizing workflow, improving fulfillment performance, and supporting company-wide E Commerce objectives.

Customer Service

Sets the standard for exceptional customer service for internal and external customers.
Ensures high service levels throughout the entire E‑Commerce process - from order receipt to shipment.
Monitors fulfillment performance and ensures timely resolution of customer-impacting issues, aiming for resolution within 24 hours.
Coaches team members on delivering consistent, high‑quality service.

Operations

Oversees all order processing, packing, and outbound shipment preparation, ensuring product care, accuracy, and strong visual presentation.
Organizes, assigns, and monitors incoming E‑Commerce fulfillment requests, ensuring all quality and quantity standards are achieved.
Investigates and resolves quantity or quality discrepancies; ensures appropriate adjustments are completed.
Maintains efficient E‑Commerce processing and stock areas to ensure accessibility and operational flow.
Ensures all operational reporting is completed accurately and within required timelines.
Communicates daily with E‑Commerce support teams and reports on productivity, challenges, and workflow improvements.
Continuously looks for ways to improve fulfillment speed, accuracy, and efficiency.

Leadership

Leads, motivates, and develops E‑Commerce associates through coaching, ongoing feedback, and strong personal example.
Models standards for customer service, cleanliness, health and safety, dress code, and adherence to company policies.
Ensures all Occupational Health and Safety Act (OHSA) responsibilities and reporting requirements are followed.
Builds a positive team culture that emphasizes accountability, teamwork, and strong communication.

Training

Ensures all E‑Commerce staff complete required training within designated timelines.
Leads or participates in daily huddles and weekly team meetings to reinforce priorities, address challenges, and drive performance.
Trains staff on new processes, equipment, and best practices as required.

What You’ll Bring;

Excellent organizational and time‑management skills.
Ability to work independently while managing, scheduling, and motivating staff.
Strong multitasking ability in a dynamic, fast‑paced environment.
Strong written and verbal communication skills with attention to detail and accuracy.
Ability to lift cartons/bags over 30 lbs as required.
Excellent interpersonal skills; able to build strong working relationships within a team environment.
Participative yet assertive leadership style; leads through example, coaching, and collaboration.
Strong sense of urgency when addressing business, customer, or staff needs.
Proficiency ecommerce operating platforms, Microsoft D365/Office

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

Apply About employer

More about this job

Responsibilities

Oversee in-store e-commerce operations, including order processing, packing, shipment preparation, stock-area organization, and accurate, timely fulfillment. Lead and develop the e-commerce team, maintain customer-service and safety standards, monitor performance, resolve fulfillment issues, and improve operational efficiency.

Requirements

Requires strong organizational, time-management, multitasking, communication, and interpersonal skills, along with the ability to work independently and lead, schedule, and motivate staff. Candidates should demonstrate an assertive, collaborative leadership style, urgency, attention to detail, proficiency with e-commerce platforms and Microsoft D365/Office, and the ability to lift items over 30 pounds.

Skills

E-Commerce Operations
Order Fulfillment
Customer Service
Team Leadership
Staff Coaching
Workflow Optimization
Inventory Management
Order Processing
Quality Control
Operational Reporting
Time Management
Organization
Written Communication
Verbal Communication
Microsoft D365
Microsoft Office

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Employee Discounts
Bonus
Vendor Pro Deals
Product Training
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
Retail
Order Fulfillment
Order Processing
Packing
Outbound Shipping
Inventory Management
Customer Service
Team Leadership
Staff Training
Coaching
Workflow Optimization
Fulfillment Performance
Quality Control
Operational Reporting
Occupational Health And Safety Act
Microsoft D365
Microsoft Office
Product Care
Stockroom Operations

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