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Sporting Life

Store General Manager (3 Month Contract)

  • Toronto, ON, Canada
  • Etobicoke, ON, Canada

Contract

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Job details

Job type
Contract
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Experience
4–5 years of senior retail management experience in a large-format, high-volume, high-traffic store.
Posting language
English
Posted

Original job description

Sporting Life is a proudly Canadian sports lifestyle brand, inspiring people to live, enjoy, and enable the sporting life since 1979.

From skiing and running to biking and tennis, we offer the best gear for those who live an active lifestyle.

As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.

With every interaction, our team strives to create unforgettable experiences that connect customers with the joy of an active lifestyle.

Why Work Here?

  • Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
  • Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
  • Team-first culture that celebrates an active, sports lifestyle.
  • Fun, fast-paced hybrid environment where your passion for sport and style belongs.
  • Vendor Pro Deals and expert product training to fuel your knowledge and performance.
  • A salary range of $80,000 – $90,000 annualized (Pro-rated to $20,000 – $22,500 for the 3-month term, dependent on experience), bonus, and opportunities to grow your career in the sports lifestyle.

What You’ll Do

Inspire Unforgettable Customer Experiences

  • Lead by example, delivering exceptional service to Sporting Life’s internal and external customers.
  • Serve as a role model for customer service excellence, ensuring a best-in-class shopping experience.
  • Create connections between customers and associates while adjusting floor coverage to meet dynamic needs.

Drive Operational Excellence

  • Achieve profitability targets, including sales, wage management, shrink reduction, and key performance indicators (KPIs).
  • Oversee daily operations, ensuring compliance with Sporting Life standards and policies.
  • Partner with department managers to maintain well-stocked, visually appealing spaces that reflect our brand.

Lead and Develop an Exceptional Team

  • Foster an inclusive and high-performance environment.
  • Coach and mentor your management team through one-on-one meetings, performance reviews, and succession planning.
  • Conduct interviews and ensure the onboarding of new hires aligns with our culture and standards.

Build a Culture of Learning and Growth

  • Champion continuous learning, with a focus on leadership, technical skills, and customer engagement.
  • Ensure your team completes mandatory training and develops in areas aligned with their career goals.

What You’ll Bring

  • 4–5 years of senior retail management experience in a large-format, high-volume, high-traffic store.
  • Proven success in building and leading high-performing teams.
  • Exceptional communication skills, with the ability to influence and inspire.
  • Strong analytical skills, using data-driven insights to drive results.
  • Proficiency in Microsoft Office and POS systems.
  • A passion for sports, active living, and helping others thrive.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.
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More about this job

Responsibilities

Lead store operations and deliver excellent customer experiences while achieving sales, profitability, wage, shrink, and KPI targets. Develop and coach the management team, oversee hiring and training, and maintain store standards and appealing merchandise displays.

Requirements

Requires 4–5 years of senior retail management experience in a large-format, high-volume store and a proven record of building high-performing teams. Candidates should have strong communication and analytical skills, proficiency with Microsoft Office and POS systems, and an interest in sports and active living.

Skills

  • Retail Management
  • Team Leadership
  • Customer Service
  • Sales Performance
  • Operational Management
  • Wage Management
  • Shrink Reduction
  • KPI Analysis
  • Visual Merchandising
  • Coaching and Mentoring
  • Performance Reviews
  • Succession Planning
  • Recruitment and Onboarding
  • Communication
  • Data-Driven Decision-Making
  • Microsoft Office and POS Systems

Benefits

  • Health Coverage
  • Dental Coverage
  • Vision Coverage
  • Employee Discounts
  • Vendor Pro Deals
  • Product Training
  • Bonus
  • Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Customer Service & Support
  • Sales
  • Sports & Recreation

Keywords

  • Retail
  • Store Management
  • Large-Format Store
  • High-Volume Retail
  • Customer Experience
  • Sales Targets
  • Profitability
  • Wage Management
  • Shrink Reduction
  • Key Performance Indicators
  • Daily Operations
  • Retail Standards
  • Visual Merchandising
  • Team Development
  • Performance Reviews
  • Succession Planning
  • Recruitment
  • Onboarding
  • Employee Training
  • Microsoft Office
  • POS Systems
  • Sports Lifestyle
  • Active Living

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