Closed listing
Human Resources Generalist
- Calgary, AB, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Archived listing. The details below describe a past opening.
At Calgary Sports and Entertainment Corporation, we deliver excitement. Our mission is to be the heartbeat of our community by creating connections, building champions, and winning, together. If you’d like to join a team that’s people-first, diverse, innovative, and energized about delivering extraordinary fan experiences to our guests, then we’d love to sign you to a player's contract! Join our team during an exciting period of transformation as we celebrate the Saddledome's final season and help shape the future of fan experiences at Scotia Place.
THE POSITION
The Human Resources Generalist provides HR support across multiple business units, with a primary focus on CSEC’s Food & Beverage operations. Working closely with the Human Resources Business Partner, this role supports the full employee lifecycle, including high-volume recruitment, onboarding, employee relations, performance management, training and offboarding.
The ideal candidate brings HR experience from a fast-paced, high-volume environment such as hospitality, food & beverage, entertainment, retail or a similar industry, with experience supporting large hourly and part-time workforces considered a strong asset. This role requires a hands-on, responsive HR professional who can build strong relationships with leaders, manage competing priorities and provide practical HR support in an event-driven environment.
Key Accountabilities
THE POSITION
The Human Resources Generalist provides HR support across multiple business units, with a primary focus on CSEC’s Food & Beverage operations. Working closely with the Human Resources Business Partner, this role supports the full employee lifecycle, including high-volume recruitment, onboarding, employee relations, performance management, training and offboarding.
The ideal candidate brings HR experience from a fast-paced, high-volume environment such as hospitality, food & beverage, entertainment, retail or a similar industry, with experience supporting large hourly and part-time workforces considered a strong asset. This role requires a hands-on, responsive HR professional who can build strong relationships with leaders, manage competing priorities and provide practical HR support in an event-driven environment.
Key Accountabilities
- Recruitment & Workforce Planning
- Lead full-cycle recruitment, including developing job postings, reviewing applications, conducting pre-screens and interviews, coordinating hiring decisions and supporting offer negotiations.
- Partner with Food & Beverage leaders to understand workforce plans, staffing requirements and approved budgets and develop recruitment strategies to attract and retain qualified talent.
- Build strong relationships with Food & Beverage leadership to understand operational needs, hiring practices and anticipated staffing requirements.
- Provide guidance and support to hiring managers throughout the recruitment and selection process to promote timely and consistent hiring practices.
- Draft employment letters for new hires, promotions, transfers and other internal employee movements.
- Coordinate and support internal and external hiring fairs, including establishing participation requirements and engaging Food & Beverage leaders in recruitment activities.
- Identify opportunities to strengthen recruitment processes, candidate experience and hiring efficiency.
- Develop and maintain recruitment metrics and analytics, including vacancies, applicant activity, time-to-fill, hiring activity and other relevant workforce trends.
- Partner with managers to support effective onboarding of new employees.
- Support employee changes and movement throughout the employee lifecycle, including new hires, transfers, promotions and other employment changes.
- Support employee setup and changes within UKG, including applicable benefits, allowances and employment information.
- Partner with the HR administration team to support employee benefit and RRSP enrolments and changes.
- Respond to day-to-day employee and manager HR inquiries and provide guidance on HR processes, programs and policies.
- Support accurate and timely maintenance of employee information and HR documentation.
- Provide day-to-day HR guidance and support to managers, escalating complex or higher-risk employee relations matters to the HR Business Partner as appropriate.
- Support the HR Business Partner with employee relations matters, including employee meetings, workplace investigations, performance concerns and disciplinary processes.
- Gather information and documentation related to employee concerns and assist with investigation preparation and follow-up.
- Draft disciplinary and performance-management documentation for Food & Beverage managers in consultation with the HR Business Partner.
- Coach managers on the consistent application of HR policies, procedures and employment practices.
- Identify recurring employee or operational issues and bring trends forward to the HR Business Partner for review.
- Support the HR Business Partner and managers throughout the termination and offboarding process.
- Prepare termination documentation, including pay-in-lieu calculations, termination letters and related documentation.
- Participate in termination meetings as required.
- Coordinate require
More about this job
Responsibilities
Lead recruitment and workforce planning for Food & Beverage operations, and support onboarding, employee changes, HR administration, and day-to-day employee and manager inquiries. Assist with employee relations, investigations, performance and disciplinary documentation, and termination and offboarding processes in partnership with the HR Business Partner.
Requirements
The role calls for HR experience in a fast-paced, high-volume environment such as hospitality, food and beverage, entertainment, or retail; experience supporting large hourly and part-time workforces is an asset. The ideal candidate is hands-on and responsive, builds strong relationships with leaders, manages competing priorities, and provides practical HR support in an event-driven setting.
Skills
- Full-Cycle Recruitment
- Workforce Planning
- Candidate Screening and Interviewing
- Hiring Manager Support
- Recruitment Metrics and Analytics
- Onboarding
- UKG
- Benefits and RRSP Enrollment
- Employee Relations
- Workplace Investigations
- Performance Management
- Disciplinary Processes
- HR Policy Guidance
- Termination and Offboarding
- Manager Coaching
Visa sponsorship
Not detected in the job text
Categories
- Human Resources
- Sports & Recreation
- Food & Beverage
- Hospitality
Keywords
- Human Resources
- Food and Beverage
- Hospitality
- Spectator Sports
- Full-Cycle Recruitment
- Workforce Planning
- Hiring Fairs
- Recruitment Metrics
- Time-to-Fill
- Onboarding
- Employee Lifecycle
- UKG
- Benefits Enrollment
- RRSP
- Employee Relations
- Workplace Investigations
- Performance Management
- Disciplinary Processes
- HR Policies and Procedures
- Termination Documentation
- Offboarding
- Hourly Workforce
- Part-Time Workforce