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Added 50 mins ago
E
Quality Engineer - Banking Mobile (iOS/Android) & Automation Testing
Experis
Toronto, ON
- Contract
…cross-functional teams to drive continuous testing, expand automation coverage across mobile and API layers, and enable the rapid delivery of high-quality digital experiences for our…
Added 7 hours ago
Analyste de test technique principal·e I Technical Test Lead
2K Vegas
Montreal, QC
Added 10 hours ago
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Software Development Manager
LawDepot
Remote, Canada
- Full-time
- Remote
2+ years of demonstrated experience leading software development teams and supporting developer performance, growth, and delivery
Added 13 hours ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect resolution. The ideal candidate will have experience…
Added 13 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness assessment for complex digital solutions and enterprise platforms.…
Added 13 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…and user acceptance testing, along with experience in test automation, defect management, requirements traceability, and quality reporting. The successful candidate will coordinate with…
Added 15 hours ago
A
Senior Java Developer (Java / Spring Boot / React) – Backend & AI Features
Agilno
Toronto, ON
- Full-time
We are looking for a Senior Java Developer to join our team in the Greater Toronto Area (GTA) on a hybrid basis. This role focuses heavily on backend architecture and feature development…
Added 16 hours ago
N
Marketing Engineer & Director of AEO
Notified
Toronto, ON
- Full-time
Ability to code or script well enough to build automation, prototypes, production workflows, API integrations, QA checks, and internal tools.
Added 23 hours ago
AI
Senior Quality Assurance Engineer
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are looking for a Senior QA Engineer with strong experience in automation testing of mobile and web applications. The ideal candidate should have hands-on experience with Appium, mobile…
Added 23 hours ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to identify automation opportunities and workflow enhancements.
Added 23 hours ago
SM
RQ00813 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…containerized applications, networking, security, infrastructure automation, and deployment pipelines. The role involves designing, provisioning, automating, operating, and troubleshooting…
Added 23 hours ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect resolution. The ideal candidate will have experience…
Added 23 hours ago
SM
RQ00789 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…extensive experience in quality assurance, software testing, test automation, and enterprise application validation. The ideal candidate will have strong hands-on expertise in Playwright…
Added 1 day ago
P
BAS Graphics Designer – Building Automation / EBO (GDBA004)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
BAS / Graphics Designer – Building Automation / EBO
Added 1 day ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Identify manual activities, duplicate entry, control gaps, bottlenecks, and opportunities for process improvement and automation.
Added 1 day ago
AI
Senior QA
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are looking for a Senior QA Engineer with strong experience in automation testing of mobile and web applications. The ideal candidate should have hands-on experience with Appium, mobile…
Added 1 day ago
SM
RQ00813 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…containerized applications, networking, security, infrastructure automation, and deployment pipelines. The role involves designing, provisioning, automating, operating, and troubleshooting…
Added 1 day ago
SM
RQ00813 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…containerized applications, networking, security, infrastructure automation, and deployment pipelines. The role involves designing, provisioning, automating, operating, and troubleshooting…
Added 1 day ago
SM
RQ00813 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…containerized applications, networking, security, infrastructure automation, and deployment pipelines. The role involves designing, provisioning, automating, operating, and troubleshooting…
Added 1 day ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect resolution. The ideal candidate will have experience…
Added 1 day ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect resolution. The ideal candidate will have experience…
Added 1 day ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect resolution. The ideal candidate will have experience…
Added 1 day ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to identify automation opportunities and workflow enhancements.
Added 1 day ago
SM
RQ00789 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…extensive experience in quality assurance, software testing, test automation, and enterprise application validation. The ideal candidate will have strong hands-on expertise in Playwright…
Added 1 day ago
SM
RQ00789 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…extensive experience in quality assurance, software testing, test automation, and enterprise application validation. The ideal candidate will have strong hands-on expertise in Playwright…

Sports Experts

CRM and Email Operations Specialist

Laval, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 2 to 3 years of experience in email production, digital marketing, CRM, HTML integration or marketing operations.
Posting language: English
Posted: Oct 9, 2026

Original job description

What You’ll Do

The CRM and Email Operations Specialist will be primarily responsible for the technical and operational execution of CRM communications for the Sports Experts, Atmosphere and Trio Hockey banners. Reporting to the Media and Go-to-Market Manager, this person will work closely with the CRM Lead, content and creative teams, as well as corporate CRM teams at Canadian Tire, to build, integrate, test and deploy email campaigns, customer journeys and automations in Adobe Journey Optimizer. This role is key to ensuring CRM operational continuity, improving execution agility and building strong internal expertise in email production, HTML integration, segmentation and deployment quality.

Key Responsibilities

Integrate and deploy daily email campaigns and CRM communications in Adobe Journey Optimizer for the Sports Experts, Atmosphere and Trio Hockey banners.
Develop, maintain and evolve responsive HTML emails, templates and reusable components to support efficient and consistent execution.
Adapt mock-ups and content provided by the content and creative teams into functional emails that are aligned with brand standards and optimized for different email platforms.
Configure audiences, segments, personalization rules and deployment settings in Adobe Journey Optimizer based on campaign and customer journey requirements.
Participate in the technical configuration, testing and implementation of customer journeys and automated campaigns.
Perform QA and link testing, personalization and segmentation, and identify and resolve technical issues related to display, HTML integration or configuration.
Create and maintain acquisition, sign-up or data collection forms when required.
Support campaign performance tracking by producing performance analyses and sharing insights that help optimize content, testing and deployments.
Collaborate with internal teams and corporate CRM teams to align email production practices and processes, integrate best practices and ensure compliance with governance, data, consent and deliverability standards.

What You Bring

College or University degree in marketing, communications, e-commerce, multimedia integration, information technology or a related field.
2 to 3 years of experience in email production, digital marketing, CRM, HTML integration or marketing operations.
Strong command of HTML and responsive email best practices; knowledge of CSS as applied to email environments.
Experience with a CRM or marketing automation platform, ideally Adobe Journey Optimizer or a similar platform.
Understanding of email production processes, segmentation, personalization, QA testing, deployment and technical troubleshooting.
High level of rigour, attention to detail and ability to deliver error-free communications in a high-volume environment.
Ability to manage multiple deliverables at the same time, meet tight deadlines and quickly adapt to changing priorities.
Analytical mindset with the ability to interpret campaign results and identify operational optimization opportunities.
Autonomy, resourcefulness, technical curiosity and willingness to learn in an evolving technology environment.
Strong collaboration and communication skills with multidisciplinary teams.
Bilingual in French and English, both spoken and written.
Experience in retail, an omnichannel environment or high-volume communications is an asset.

We’re always looking for great talent! In addition to a competitive salary, we offer:

Benefits and retirement programs
Ongoing training programs
Additional perks to support your well-being
Career growth opportunities and product discounts

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

Part of the Canadian Tire family is Sports Experts. Your Sports Experts! Built on more than 50 years tradition on customer focus, Sports Experts is headquartered in Laval, Quebec. Sports Experts is proud to promote a wide selection of sports equipment, clothing and footwear of renowned and exclusive brands. By joining Sports Experts you will appreciate to work with an experienced team that will welcome you. We are the destination to Stay fit. Live well.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. .

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Apply About employer

More about this job

Responsibilities

Build, integrate, test, and deploy email campaigns, customer journeys, and automations in Adobe Journey Optimizer for the Sports Experts, Atmosphere, and Trio Hockey brands. Develop responsive email templates, configure audiences and personalization, troubleshoot technical issues, support performance analysis, and coordinate production practices with internal and corporate CRM teams.

Requirements

Requires a college or university degree in marketing, communications, e-commerce, multimedia integration, information technology, or a related field, plus 2–3 years of relevant experience. Candidates should have strong HTML and responsive email skills, CRM or marketing automation platform experience, knowledge of segmentation, personalization, QA and deployment, and be fluent in written and spoken French and English.

Skills

HTML
Responsive Email Development
CSS
Adobe Journey Optimizer
CRM
Marketing Automation
Email Campaign Production
Audience Segmentation
Personalization
Quality Assurance Testing
Technical Troubleshooting
Campaign Performance Analysis
Email Deliverability
Data And Consent Governance
Bilingual Communication

Benefits

Benefits And Retirement Programs
Ongoing Training Programs
Well-Being Perks
Career Growth Opportunities
Product Discounts

Visa sponsorship

Not detected in the job text

Keywords

Adobe Journey Optimizer
CRM
Email Campaigns
Customer Journeys
Marketing Automation
HTML
CSS
Responsive Email
Email Templates
Reusable Components
Audience Segmentation
Personalization
Quality Assurance
Link Testing
Campaign Deployment
Technical Troubleshooting
Acquisition Forms
Data Collection Forms
Campaign Performance Analysis
Email Deliverability
Data Governance
Consent Management
Retail
Omnichannel
High-Volume Communications

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