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Springboard

ES-NU26-58 Administrative Assistant, IES

Toronto, ON, Canada
Scarborough, ON, Canada

$51,547.35 per annum · Full-time

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Job details

Pay: $51,547.35 per annum
Job type: Full-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

About Us

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard's program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

Who We Are

People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and social/team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, a savings plan for all permanent positions.

THE OPPORTUNITY

Job Class

Non-Union

Department

Employment Services

Location

3195 Sheppard Ave E, Toronto ON (Scarborough)

Status

Full-time, Contract (Contract ending March 31, 2027)

Pay Rate

$51,547.35 per annum

Vacancy Number

EMP-NU26-58

Number of vacancies

1

Available

Immediately

Hours/Shifts

Monday to Friday, 8-hour shift from 9:00 AM - 5:00 PM (five days per week in-office), based on operational needs. Schedules are subject to change to meet departmental needs.

Integrated Employment Services (IES) Program The IES program provides tailored support for individuals facing barriers to employment, helping them achieve meaningful, long-term outcomes. By addressing the unique challenges of each client, we create pathways to sustainable employment that transform lives and strengthen communities.

Reporting to the Supervisor, the Administrative Assistant will provide administrative support to our Employment program team. This role plays a key part in ensuring accurate documentation, timely data entry, and smooth day-to-day administration operations to support service delivery. The duties and responsibilities of this position includes but not limited to:

Managing data for the employment department's programs;
Entering, updating, and maintaining client data in internal databases
Strong focus on financial management, liaising with internal accounting department
Supporting file management, documentation tracking, and record clean-up
Assisting with scheduling appointments, meetings, and interviews
Preparing reports, spreadsheets, and basic correspondence
Supporting compliance with program reporting and documentation requirements
Responding to internal inquiries and supporting team workflow as needed
Adhering to agency policies, funder guidelines and related legislations

This is a non-union/non-management position.

Requirements

Two years of experience in an administrative assistant or office support role
Strong attention to detail and ability to manage high-volume data entry
Experience working with databases, spreadsheets, and digital file systems
Proficient in Microsoft Office (Word, Excel, Outlook) and/or Google Workspace
Strong mathematical skills for financial documentation
Excellent organizational skills to prioritize multifaceted program and operational responsibilities to ensure timely completion of tasks
Excellent problem solving, analytical skills, and decision-making skills in order to prioritize and deal with issues as they arise or refer to a higher authority in a timely manner, if necessary
Experience supporting employment, social services, or community programs is an asset

Preferred Qualifications:

Ability to work well under pressure to ensure minimal interruption in service delivery
Practical experience with Future Fit AI Platform
Working knowledge of Integrated Employment Services

APPLICATION INSTRUCTIONS

Thank you for your interest in working with Springboard. Please submit cover letter and resume in one document. Employment requires satisfactory VSS, references and proof of education. Deadline for applications is November 10, 2026. Only selected candidates will be contacted.

Resumes received after the above-stated deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Thank you for applying.

AI in our Hiring Process: We use an application tracking system with AI-assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people - not AI.

Springboard values the diverse skills and experiences and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request.

Benefits

Why Join Springboard?

Be part of a mission-driven, inclusive organization that values people and impact
Comprehensive benefits package and pension plan
Access to training, mentorship, and career development opportunities
A dynamic team environment focused on learning, growth, and making a difference
Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.

Apply About employer

More about this job

Responsibilities

Manage and maintain employment program client data, financial documentation, files, and records, while supporting compliance with reporting and documentation requirements. Coordinate appointments and meetings, prepare reports and correspondence, and respond to inquiries to support the team's day-to-day workflow.

Requirements

Requires at least two years of administrative or office support experience, strong attention to detail, and experience with high-volume data entry, databases, spreadsheets, and digital file systems. Candidates should be proficient in Microsoft Office and/or Google Workspace, have strong mathematical and organizational skills, and be able to prioritize tasks and solve problems; experience in employment, social services, or community programs is an asset.

Skills

Administrative Support
High-Volume Data Entry
Database Management
Microsoft Word
Microsoft Excel
Microsoft Outlook
Google Workspace
Financial Documentation
File Management
Recordkeeping
Report Preparation
Scheduling
Attention To Detail
Organization
Problem-Solving
Mathematical Skills

Benefits

Pension Plan
Savings Plan
Training
Mentorship
Career Development Opportunities
Work-Life Balance
Mental Health Supports

Visa sponsorship

Not detected in the job text

Keywords

Administrative Assistant
Employment Services
Integrated Employment Services
Client Data
Data Entry
Databases
Spreadsheets
Digital File Systems
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Google Workspace
Financial Management
Financial Documentation
File Management
Documentation Tracking
Record Cleanup
Program Reporting
Compliance
Scheduling
Report Preparation
Correspondence
Future Fit AI Platform
Social Services
Community Programs

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