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Added 21 mins ago
R
Senior Manager, Initiatives & Implementation Business Financial Services
RBC
Halifax, NS
- Full-time
Supports the delivery of an Exceptional Client Experience ensuring client needs are met and takes ownership and resolves client concerns at first point of contact ensuring escalation when…
Added 21 mins ago
T
Personal Banking Associate
TD
Brampton, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 35 mins ago
GO
Client Service Officer A
Government of Newfoundland and Labrador
NL · Newfoundland and Labrador, Canada
- $31.37 to $34.89 CAD / hour
- Full-time
…motivated, service-driven professionals to join our team as a Client Services Officer A. We offer comprehensive onboarding and training to set you up for success, ongoing professional…
Added 35 mins ago
TC
Assessment Manager (EU / NA)
Trindent Consulting
Canada
- Full-time
…strong pipeline of experienced refinery professionals to support client engagements. While opportunities will depend on client demand, we are actively engaging with qualified engineers who…
Added 35 mins ago
HH
Miramichi Social Worker 1 (SW01) PCN 1750897
Horizon Health Network
Miramichi, NB
- Full-time
The Social Worker is responsible for providing clinical social work services to patients, families and staff.
Added 35 mins ago
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Moncton Occupational Therapist 1 (OT01) PCN 9002562
Horizon Health Network
Moncton, NB · Greater Moncton Metropolitan Area
- Temporary
The Occupational Therapist is responsible for providing assessment, consultation and clinical services to enable individuals to engage in occupations of life.
Added 35 mins ago
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Moncton Physiotherapist 1 (PT01) PCN 9002561
Horizon Health Network
Moncton, NB · Greater Moncton Metropolitan Area
- Temporary
The Physiotherapist is responsible for providing assessment, consultation and clinical services for individuals with physical dysfunction or pain.
Added 35 mins ago
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Fredericton Occupational Therapist 1 (OT01) PCN 1155188
Horizon Health Network
Fredericton, NB
- Full-time
The Occupational Therapist is responsible for providing assessment, consultation and clinical services to enable individuals to engage in occupations of life.
Added 35 mins ago
HH
Fredericton Midwife (MW02) PCN 1157005
Horizon Health Network
Fredericton, NB
- Full-time
…multidisciplinary primary health care team providing maternal and newborn services within assigned geographical boundaries. We are seeking an individual who is committed to growing a…
Added 35 mins ago
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Community Resource Connector C&W
Provincial Health Services Authority
Vancouver, BC
- Full-time
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Added 35 mins ago
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Social Worker BSW
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Social Worker I (BSW) reports operationally to the Program Manager/Director or Social Worker III and is under the general supervision of the Social Work III/Professional Practice Leader…
Added 35 mins ago
Occupational Therapist - Rehabilitation Services
Nova Scotia Health and IWK Health
Shelburne, NS
The Occupational Therapist works under the supervision of the Manager of Rehabilitation Services. The Occupational Therapist (OT) works in collaboration with the client, caregivers and…
Added 1 hour ago
C
Account Support Representative Associate/Associé(e) représentant(e) au soutien des comptes.
Compucom
Toronto, ON
- Full-time
…provide day-to-day account interaction and order processing services for the customer. The role manages account operations for specific accounts including the executive of product and…
Added 1 hour ago
MC
Employment Services Client Success Manager
MCI Careers
Canada
- Full-time
Are you a self-driven, highly organized professional with a passion for client success and business development in the staffing industry? We’re seeking an experienced Client Success Manager…
Added 2 hours ago
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Hospital Administrator
P3 Veterinary Partners
Timmins, ON
- Full-time
Ensure smooth communication throughout a client’s visit. Work alongside the Medical Director to resolve client concerns
Added 2 hours ago
M
Manager, Assurance and Accounting - Indigenous Services
MNP
Prince George, BC
- Full-time
Make an impact with our Indigenous Services team as a Manager, Assurance & Accounting. MNP is a leading national accounting, tax and business consulting firm for Indigenous governments,…
Added 2 hours ago
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BANKING ADVISOR
National Bank of Canada
Donnacona, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 hours ago
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Analyst 2, HR Business Services
The Ottawa Hospital
Ottawa, ON
- Full-time
Reporting to the Manager, HR Consultation Services, the Analyst 2, HR Business Services provides operational and administrative support to the Human Resources Business Partners (HRBPs),…
Added 2 hours ago
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Banking Advisor
National Bank of Canada
Longueuil, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 hours ago
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Talent Acquisition Partner
Hudson Talent Solutions
Ottawa, ON
- $95,000 to $100,000 CAD / year
- Full-time
Please note that parts of our communication used in the course of providing our services are generated with AI assistance and have been reviewed for accuracy by a human. As a company, we…
Added 2 hours ago
M
Senior Manager / Manager, Recovery & Restructuring (Full Time)
MNP
Montreal, QC
- Full-time
Make an impact with our Recovery & Restructuring team as a Manager. This diverse team of professionals assists lenders and debtors with managing challenging financial situations. As a…
Added 2 hours ago
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Manager, Corporate Finance - Due Diligence
MNP
Montreal, QC
- Full-time
Make your mark within the Corporate Finance, Due Diligence group as a Manager. This diverse team of professionals maximizes our clients’ potential, enabling them to seize opportunities in…
Added 2 hours ago
M
Manager, Indigenous Services
MNP
Winnipeg, MB
- Full-time
Make an impact with our Assurance & Accounting team as a Manager, Indigenous Services. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly…
Added 2 hours ago
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U.S. Corporate Tax Partner
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SPRINT Senior Care

Client Care Supervisor (RPN) - Supportive Housing

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: Strong supervisory skills, with 2-4 years of supervisory experience within a unionized setting.
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary

The Client Care Supervisor is an RPN who is responsible for overall client care/service on their shift, including the accurate and timely administration of medications, treatments, documentation, and emergency calls. The Client Care Supervisor coordinates the day-to-day operations at the residence and supervises team members including but not limited to Personal Support Workers (PSWs).

The Client Care Supervisor reports to the Client Services Manager and works closely with SPRINT Senior Care staff, caregivers, families, vendors, and service partners to ensure quality services.

Responsibilities

Supervise the direct care of clients and supervise unionized staff.
Ensures proper care is rendered in a safe and clean environment.
Liaise with physicians, pharmacists, and other health care providers regarding client care.
Provide regular input and feedback on clients to the Client Services Manager.
Keep individuals in the circle of care aware of changes in the client’s condition.
Assist in developing comprehensive care plans; responsible for regular updates to the client care plan.
Oversee the medications for each client including ordering, verifying, and distributing weekly medications, and maintaining medication records.
Provide training to SPRINT Senior Care staff on delegated acts, and supervise staff for appropriate medication procedures.
Provide advice, coaching, and support to staff regarding medical/healthcare questions and concerns.
Complete client assessments, including the interRAI CHA.
Assist with client transfers to and from the hospital, ensuring all information is communicated within required timeframes.
Serve as backup to Personal Support Workers, as required.
Provide on-call services regularly and as required.
Ensure that the activities of the residence support the mandate, mission, vision, and values of SPRINT Senior Care while adhering to SPRINT Senior Care’s policies and procedures.
Participate in the development, implementation, and evaluation of quality and risk management activities of the department and agency.
Participate as an active member of the Department, Leadership, Accreditation, and Inter-disciplinary Teams.

Qualifications

R.P.N. is in good standing with the College of Nurses of Ontario.
Minimum of two years of experience working in gerontology and/or community settings.
Strong supervisory skills, with 2-4 years of supervisory experience within a unionized setting.
Excellent communication and interpersonal skills, with the ability to establish a good rapport with staff, clients, families, and referral sources in a multi-cultural setting.
Excellent understanding of the aging process, dementia, and the specific needs of the elderly, disabled, and caregivers.
Sensitive to the cultural needs of clients from various ethnic groups.
Self-directed, results-oriented, and capable of working independently as well as in a team environment.
Excellent organizational, facilitation, conceptual, strategic, and problem-solving skills.
Excellent knowledge of program evaluation, risk management, and quality improvement strategies.
Proven ability to establish and maintain productive working relationships internally and externally with stakeholders and partner agencies.
Demonstrates computer skills at an intermediate or higher level for the use of the Internet and the following Microsoft Office applications: Word, PowerPoint, Publisher, Excel, and Outlook.
Demonstrates an intermediate level for database concepts and structures. Familiarity with Alayacare database is an asset.

Our Caring Workplace

Working at SPRINT Senior Care, you'll have the opportunity to be a part of a passionate team committed to providing client-centred, high quality services to seniors in our service area. SPRINT Senior Care’s inclusive environment is one of many benefits for staff, including SPRINT Senior Care’s dedication to staff wellness, a comprehensive benefits package for eligible employees, and comprehensive training and tuition reimbursement programs

SPRINT Senior Care encourages applications from candidates who reflect the diversity of our community.

SPRINT Senior Care is committed to inclusive and accessible recruitment practices in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Additional Information

We use AI enabled tools provided by employment platforms to help screen and assess applications based on job related criteria. All hiring decisions are made by our team, and every application that moves forward is reviewed by a human.

Apply About employer

More about this job

Responsibilities

Supervise client care and unionized staff during the shift, including medication administration, care planning, assessments, documentation, and coordination with healthcare providers and families. Support staff through training and coaching, contribute to quality and risk management, and help ensure residence operations align with the agency’s policies and values.

Requirements

Requires an RPN in good standing with the College of Nurses of Ontario, at least two years of experience in gerontology or community settings, and 2–4 years of supervisory experience in a unionized setting. Candidates should have strong communication, organizational, and problem-solving skills; knowledge of aging and dementia; and intermediate or higher computer skills, with AlayaCare familiarity considered an asset.

Skills

Client Care
Medication Administration
Staff Supervision
Care Planning
Client Assessment
InterRAI CHA
Gerontology
Dementia Care
Communication
Coaching
Risk Management
Quality Improvement
Problem-Solving
Microsoft Office
Database Concepts
AlayaCare

Benefits

Staff Wellness
Training
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Registered Practical Nurse
College of Nurses of Ontario
Client Care
Supportive Housing
Medication Administration
Medication Records
Delegated Acts
Personal Support Workers
Unionized Staff
Care Plans
Client Assessments
InterRAI CHA
Gerontology
Dementia
Hospital Transfers
Quality Improvement
Risk Management
Program Evaluation
Microsoft Word
Microsoft PowerPoint
Microsoft Publisher
Microsoft Excel
Microsoft Outlook
AlayaCare
Interdisciplinary Teams

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