Role: Business Analysis, Telecom – Mobile App experience
Location: Toronto, ON (Hybrid).
Job Description:
- 7+ years of experience with strong expertise in Telecom, mobile app development, mobile user journeys, and digital product ecosystems.
- Proven ability to elicit, analyze, and document business requirements for web & mobile applications across Android and iOS platforms.
- Skilled in creating detailed functional and non-functional specifications including app workflows, UI/UX requirements, API request/response mappings, and integration rules.
- Hands-on experience working with product teams to translate business goals into mobile app features, wireframes, and user stories.
- Proficient in BA tools and methodologies such as Jira, Confluence, UML, BPMN, user journey mapping, and acceptance criteria definition.
- Strong collaboration skills for working closely with mobile developers, UX/UI designers, QA testers, and product owners to deliver app features successfully.
- Excellent analytical and problem-solving capability to identify gaps in app usability, performance, navigation flow, and backend integrations.
