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SpryPoint

Executive Assistant and Office Manager

Charlottetown, PE, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

The Company

2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆

SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.

Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.

Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.

We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.

Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.

Join our award-winning team in transforming an essential industry that powers communities across the Americas.

We are seeking a proactive and capable Office Manager & Executive Assistant to join the SpryPoint team!

The ideal candidate will thrive in a fast-paced environment where agility, adaptability, and quick decision-making are essential. As Office Manager & Executive Assistant, you will play a pivotal role in ensuring the smooth day-to-day operation of our office while providing high-level support to our executive team. This multifaceted position requires a blend of administrative expertise, strong organizational skills, and interpersonal finesse to manage a diverse range of responsibilities with confidence and professionalism.

From coordinating office logistics to facilitating executive communication, you will serve as a key point of contact and operational anchor for the organization. You will also help create a welcoming environment for all visitors and act as a champion for SpryPoint's culture throughout your time with us.

Reporting to the CEO, you will collaborate closely with the Executive & Leadership team. This position requires 5 days per week in our downtown Charlottetown office (45 Queen St, Suite 401, Charlottetown, PEI) so candidates must be based in PEI and be able to commute to the office daily.

\nKey Responsibilities

Office Management:

Oversee day-to-day office operations, including supply inventory, maintenance, and vendor relations
Coordinate office events, such as meetings, lunches, and quarterly social gatherings to foster team cohesion
Check, scan, and store mail securely on a daily basis

Executive Assistance:

Schedule meetings for the CEO and other executives as requested
Communicate with key stakeholders on behalf of the CEO
Book meetings, hotel reservations, restaurant reservations in both Canada and the USA when requested

Administrative Support:

Manage calendars, appointments, and travel arrangements for executives
Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents
Handle correspondence, emails, prioritizing and responding as necessary
Assist the finance team with weekly cheque deposits
Travel letters

Qualifications and Competencies

Proven experience in at least one of the following areas: administrative support, office management, or executive assistance
Bachelor's Degree or College Diploma would be considered an asset but not required
Proficiency in office software, including Google Suite, Apple Products, Microsoft Office Suite, and calendar management tools
Experience in event planning and successful execution of events
Proactive mindset - anticipate and address potential issues before they become problems
Strong problem-solving skills and ability to think critically
Demonstrated ability to take initiative and work independently
Exceptional organization abilities with a keen eye for detail and accuracy
Strong communication skills, both written and verbal, with a professional demeanour
Ability to multitask, prioritize tasks, and adapt to changing priorities
Discretion and integrity in handling confidential information and sensitive matters
Resourcefulness and initiative to proactively address challenges and streamline processes

💫 Expect More From Your Career at SpryPoint

🚀 Work your way - Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta

💰 Competitive Total Rewards - Comprehensive compensation package that grows with you

💻 Complete Setup - MacBook + $800 to create your ideal home workspace

🏥 Total Wellness - Health, dental, vision, and life insurance from day one

🏝️ Recharge Time - Generous PTO and unlimited sick days

📈 Future Security - RRSP (Canada) and 401k (US) matching programs

🧠 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program

🧳 Team Connection - Annual company events and team offsites that bring us together

AI Disclaimer: 🔗 [LINK]

We use an AI notetaker (Metaview) during interviews so we can give you our full attention. Please opt-in via this quick consent form. It's optional - if you'd prefer not to be recorded, just skip this step.

Accommodations

Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.

Equal Opportunity & Inclusion

SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.

Professional Identity Verification

To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.

Apply About employer

More about this job

Responsibilities

The role involves overseeing daily office operations, including inventory and vendor management, while providing high-level administrative support to the CEO and executive team. Responsibilities include managing complex calendars, coordinating travel, and facilitating communication with key stakeholders.

Requirements

Candidates should have proven experience in administrative support, office management, or executive assistance. Strong organizational skills, proficiency in office software, and the ability to work independently in a fast-paced environment are essential.

Skills

Office management
Executive assistance
Calendar management
Travel arrangements
Event planning
Vendor relations
Problem-solving
Communication skills
Multitasking
Google Suite
Microsoft Office Suite
Apple products
Administrative support
Discretion
Organization

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
RRSP matching
401k matching
Paid time off
Unlimited sick days
Annual development fund
Tuition assistance
Book bounty program
MacBook provided
Home workspace stipend

Visa sponsorship

Not detected in the job text

Keywords

Office Manager
Executive Assistant
Software
Utility Industry
Google Suite
Microsoft Office
Apple Products
Calendar Management
Event Planning
Vendor Relations
Administrative Support
Operations
Cloud-native
Customer Service
Project Coordination
Data Entry
Filing Systems
Travel Logistics
Professionalism
Communication
Problem Solving
Initiative
Confidentiality
SOC 2 Compliance
Technology

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