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Added 4 mins ago
GF
Electronics Engineer, Diagnostics and Data Acquisition
General Fusion
Vancouver, BC
- Full-time
The position reports to the Manager, Pulsed Power Systems, and is located on site at General Fusion’s Richmond, BC facility. Shift work is not expected; however, extended hours during…
Added 4 mins ago
E
Management Trainee
Enterprise
Okotoks, AB
- Temporary
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 4 mins ago
K
General Purpose Shift Worker (Afternoon Shift)
Kinectrics
Toronto, ON
- Full-time
…contributions while working in a highly technical and challenging environment. Kinectrics puts you in the driver’s seat of your own career, setting you up alongside industry experts who…
Added 4 mins ago
K
General Purpose Shift Worker (Day Shift)
Kinectrics
Toronto, ON
- Full-time
…contributions while working in a highly technical and challenging environment. Kinectrics puts you in the driver’s seat of your own career, setting you up alongside industry experts who…
Added 4 mins ago
CR
Maintenance Manager - 6 Month Contract
COGIR Real Estate
Mississauga, ON
- Full-time
Competitive Compensation Package: As a Maintenance Manager, you will enjoy a lucrative compensation package. We offer a competitive salary that reflects your experience and expertise and…
Added 4 mins ago
T
Full-Time Assistant Manager
Torrid
Rocky View No 44, AB · Rocky View County, AB
- Full-time
As an Assistant Store Manager, you'll assist in creating a team environment which fosters inclusivity and positive connections. In this role, you'll support the Store Manager by directing…
Added 4 mins ago
GI
Donation Attendant
Goodwill Industries Ontario Great Lakes
Guelph, ON
- Up to $18.5 CAD / hour
- Part-time
…providing excellent service while ensuring a healthy and safe work environment. As a Donation Attendant, you will contribute to Goodwill's mission by supporting the success of the donated…
Added 4 mins ago
PA
Aircraft Maintenance Records Lead
PROVINCIAL AEROSPACE LTD
Winnipeg, MB
- Full-time
PAL Aerospace is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and…
Added 4 mins ago
GI
Retail Production Associate
Goodwill Industries Ontario Great Lakes
Oakville, ON
- Up to $18.5 CAD / hour
- Part-time
…providing excellent service while ensuring a healthy and safe work environment. As a Retail Production Associate, you will contribute to Goodwill's mission by supporting the success of the…
Added 4 mins ago
MP
Industrial Electrician
MARITIME PAPER PRODUCTS
Moncton, NB
- Up to $39.07 CAD / hour
- Full-time
…of our manufacturing facility. The successful candidate will work closely with Operations and Maintenance teams to troubleshoot issues, complete repairs, and help ensure equipment operates…
Added 4 mins ago
GC
Material Analyst I
Garland Commercial Ranges Ltd
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
…That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or…
Added 4 mins ago
Packaging Line Operator
Coldstream Clear Distillery Limited
Truro, NS
We are looking for a Packaging Operator to join our fast-paced production team. reporting to the Production Line Manager, the Packaging Operator is responsible for the safe, efficient, and…
Added 4 mins ago
HC
Accounts Receivable Specialist
Hartmann Canada Inc
Brantford, ON
- $63,000 to $68,000 CAD / year
- Full-time
Enthusiastic and motivated to work in a high-paced, changing environment
Added 4 mins ago
RP
Sales Clerk - Front Shop
Rexall Pharmacy Group LTD
Kitchener, ON
- $17.6 to $21.53 CAD / hour
- Part-time
A total rewards package meant to enhance your work-life flexibility
Added 4 mins ago
V
Financial Services Representative (BCGEU) - South Burnaby
Vancity
Burnaby, BC
- Part-time
…location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM -…
Added 4 mins ago
JC
Compliance and Quality Assurance Assistant
JYSK Canada
Coquitlam, BC
- $45,000 to $50,000 CAD / year
- Full-time
…conformity in the Canadian market. Supporting both the Compliance Manager and Quality Manager, your primary focus will be ensuring that all incoming and ongoing shipments - including hard…
Added 19 mins ago
AR
Regional General Manager, North
ABC Recycling
Burnaby, BC
- $140,000 to $180,000 CAD / year
- Full-time
Make a Difference: Join us in meaningful work that has a positive impact on the environment and contributes to a sustainable future.
Added 33 mins ago
NF
Produce Department Manager - West Kelowna
Nature's Fare Markets
West Kelowna, BC
- Full-time
Work in collaboration with the Store’s Manager and Assistant Manager to monitor department staffing requirements, including the creation of department schedules, Requests for Time Off,…
Added 33 mins ago
NF
Produce Department Manager - Vernon
Nature's Fare Markets
Vernon, BC
- Full-time
Work in collaboration with the Store’s Manager and Assistant Manager to monitor department staffing requirements, including the creation of department schedules, Requests for Time Off,…
Added 33 mins ago
N
Senior Software Developer - Networking (Flow)
Nutanix
Vancouver, BC
- $171,000 to $257,000 CAD / year
- Full-time
Development is in a Linux based environment. The backend software is written in Python and Golang. Tools like git, open source libraries, etc. are used for regular product and test…
Added 33 mins ago
D
Communications Senior Manager - 14 Months Contract - Danone Canada
Danone
Boucherville, QC
- $95,000 to $135,000 CAD / year
- Full-time
Danone Canada also offers a competitive short-term incentive bonus and a comprehensive benefits package, including group insurance, flexible time off, true hybrid work environment and other…
Added 33 mins ago
WC
Territory Manager
Waste Connections of Canada
Kelowna, BC
- Full-time
…incentives, our culture looks to drive success and creates an environment that is a great place to work for any motivated salesperson. On top of all of this, you can earn even more through…
Added 33 mins ago
HR
Senior Quantity Surveyor - Ontario Line Project
Hitachi Rail
Toronto, ON
- Full-time
Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Long Term Disability, Life & Accident Insurance, a Retirement…
Added 33 mins ago
JC
Compliance and Quality Assurance Assistant
JYSK Canada
Coquitlam, BC
- $45,000 to $50,000 CAD / year
- Full-time
…conformity in the Canadian market. Supporting both the Compliance Manager and Quality Manager, your primary focus will be ensuring that all incoming and ongoing shipments - including hard…
Added 33 mins ago
D
Communications Senior Manager - 14 Months Contract - Danone Canada
Danone
Toronto, ON
- $95,000 to $135,000 CAD / year
- Full-time
Danone Canada also offers a competitive short-term incentive bonus and a comprehensive benefits package, including group insurance, flexible time off, true hybrid work environment and other…

SPS Commerce

Associate Customer Integrations Manager, Logistics

Toronto, ON, Canada
CA ON Toronto Office, Canada

The annual salary range for this role is: $ 61,800 - $ 70,000 CAD (or $ 58,900 - $ 70,000 USD.) The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. · Full-time

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Job details

Pay: The annual salary range for this role is: $ 61,800 - $ 70,000 CAD (or $ 58,900 - $ 70,000 USD.) The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
Job type: Full-time
Experience: Bachelor’s Degree OR at least 1-3 years of experience in a fast-paced, customer-facing role.
Posting language: English
Posted: Sep 18, 2026

Original job description

Description:

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary:

As an Associate Customer Integrations Manager, Logistics, you will play a critical role in supporting the success of our small and medium-sized business (SMB) customers. You will be responsible for overseeing shipping document integrations into our products and services, ensuring a smooth, efficient implementation experience tailored to the needs of growing businesses. Working closely with SMB customers, you will understand their operational requirements, coordinate technical implementation, and provide ongoing guidance to help them realize value quickly and confidently from our solutions.

Key Responsibilities

Own the customer integration process and technical configuration of all shipping document integrations and Document Explorer solutions for SMB customers, ensuring timely completion and minimized time to value.
Manage projects related to customer integrations, ensuring timelines and deliverables are met, and customers are kept informed throughout the process.
Act as a liaison between customers and internal product teams to address technical issues, troubleshoot problems, provide timely resolutions, and serve as an escalation point for Customer Support.
Drive product adoption by training SMB customers to confidently use shipping document integrations and Document Explorer to their full potential.
Monitor the performance of integrated solutions, gather customer feedback, and recommend improvements or optimizations.
Participate in Sales and Customer Success meetings to provide subject-matter expertise on shipping document integrations.

Qualifications

Bachelor’s Degree OR at least 1-3 years of experience in a fast-paced, customer-facing role.
Proven experience in customer success, support, or account management.
Strong technical aptitude with familiarity in software and systems integrations + troubleshooting.
SQL/PostgreSQL experience is a plus.
Excellent communication and interpersonal skills.
Project management experience with the ability to manage multiple projects simultaneously.
Strong problem-solving skills and ability to collaborate cross-functionally.

Location:

This role follows a hybrid work model, with regular in-office presence required at our Toronto, CA or Rogers, Arkansas office.

What We Offer:

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Responsibilities

The Associate Customer Integrations Manager will own the technical configuration and integration process for shipping documents for SMB customers. They will also act as a liaison between customers and internal product teams while driving product adoption through training and support.

Requirements

Candidates must have a Bachelor's degree or 1-3 years of experience in a customer-facing role. Strong technical aptitude, project management skills, and experience with software integrations are required.

Skills

Customer success
Account management
Software integration
Troubleshooting
Project management
SQL
PostgreSQL
Communication skills
Interpersonal skills
Problem-solving
Technical configuration
Supply chain management
Logistics
Training
Data analysis

Benefits

Health insurance
Well-being support
Financial security programs

Visa sponsorship

Not detected in the job text

Keywords

SPS Commerce
Supply chain management
Cloud-based solutions
SMB
Shipping document integration
Document Explorer
Technical configuration
Project management
Customer success
Account management
SQL
PostgreSQL
Software integration
Troubleshooting
Logistics
Retail
Hybrid work
Implementation
Product adoption
Cross-functional collaboration

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