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Added 24 mins ago
PB
Store Associate - Order Desk
Payzant Building Products
Victoria, BC · Burnside
- Full-time
At Payzant, the Order Desk is the hub of our customer experience. As an Order Desk Associate, you are the connection point between customers, sales, warehouse, and delivery teams. Your…
Added 24 mins ago
PB
Contractor Sales Associate - Full - Time!
Pro Builders Supply Ltd
Canmore, AB
- $27.35 CAD / hour
- Full-time
The Contractor Sales Associate is responsible for delivering prompt, courteous, and efficient sales and service to contractors and customers. This role involves understanding customer needs…
Added 24 mins ago
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Customer Experience Associate
Brambles
Mississauga, ON
- Full-time
Are you ready to take on a dynamic role that puts you at the heart of customer success? As a Customer Experience Associate at CHEP Canada, you’ll be the primary point of contact for…
Added 24 mins ago
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Gestionnaire Principal, Synchronisation de l'approvisionnement / Senior Manager, Supply Synchronization
RTX
Longueuil, QC
- Full-time
Added 36 mins ago
U
Warehouse Associate
UPS
Guelph, ON
- Internship
Of Note: In our industry, this position is also known as Warehouse Worker, Warehouse Associate, Preloaders, Sorter, Loader/Unloader, and Shipper/Receiver
Added 39 mins ago
TT
Change Management Specialist - Contract 6-9 months
Trojan Technologies
London, ON
- Full-time
…mapping, learner groups, schedules, attendance tracking, training logistics, and feedback review to support Knowledge and…
Added 50 mins ago
CC
Production Associate - Cleaning Machine Operator - 2nd Shift - Temporary
Cintas Canada
Toronto, ON · North York, ON
- Full-time
Cintas is seeking a Production Associate – Cleaning Machine Operator to support the Rental Division. The Cleaning Machine Operator is responsible for safely and accurately inspecting mats…
Added 52 mins ago
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Lumber yard associate
RONA
Saint-Bruno, QC
- Full-time
Added 52 mins ago
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Merchandising service associate
RONA
Saint-Bruno, QC
- Full-time
Added 52 mins ago
CC
Production Associate - Cleaning Machine Operator - 2nd Shift - Temporary
Cintas Canada
Toronto, ON · North York, ON
- Full-time
Cintas is seeking a Production Associate – Cleaning Machine Operator to support the Rental Division. The Cleaning Machine Operator is responsible for safely and accurately inspecting mats…
Added 54 mins ago
TT
Distribution Center Supply Clerk
The TJX Companies, Inc.
Brampton, ON · CAN TJX Canada Distribution Centre West Drive
- $37,590 to $52,626 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 54 mins ago
SC
Associate Customer Integrations Manager, Logistics
SPS Commerce
Toronto, ON · CA ON Toronto Office
- Full-time
As an Associate Customer Integrations Manager, Logistics, you will play a critical role in supporting the success of our small and medium-sized business (SMB) customers. You will be…
Added 54 mins ago
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Distribution Associate I (12 Month Contract)
Stryker
Hamilton, ON
- $42,400 to $56,500 CAD / year
- Full-time
As the Distribution Associate I, you will support daily warehouse and distribution operations, including receiving, restocking, picking, packing, shipping, and inventory control. You will…
Added 1 hour ago
MU
Student Recruitment Associate
McGill University
Sainte-Anne-de-Bellevue, QC · Laird Hall
- Full-time
Assists with the coordination and logistics of recruitment events, including virtual information sessions, campus visits, school fairs, open houses, and other student recruitment activities.
Added 1 hour ago
MI
Inventory Associate (Afternoon Shift: 3pm-11:30pm)
Medline Industries, LP
Guelph, ON
- Full-time
Reporting to the National Inventory Manager, we are seeking a detail-oriented and highly organized Inventory Associate to join our team. As an Inventory Associate, you will be responsible…
Added 1 hour ago
MI
Inventory Associate (Day Shift: 8am-4:30pm)
Medline Industries, LP
Guelph, ON
- Full-time
Reporting to the National Inventory Manager, we are seeking a detail-oriented and highly organized Inventory Associate to join our team. As an Inventory Associate, you will be responsible…
Added 1 hour ago
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Store Associate
Dollarama
High Prairie, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
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Store Associate
Dollarama
Toronto, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Montreal, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Toronto, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Carbonear, NL
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Montreal, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
D
Store Associate
Dollarama
Toronto, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
U
Warehouse Associate/SorterPM
UPS
Concord, ON
- Internship
The Warehouse Associate’s position is a physical fast-paced and labor-intensive role within a warehouse environment that involves sorting/stocking packages as well as loading and unloading…
Added 1 hour ago
D
Store Associate
Dollarama
Alexis Whitecourt 232, AB · Whitecourt, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:

SPS Commerce

Associate Customer Integrations Manager, Logistics

Toronto, ON, Canada
CA ON Toronto Office, Canada

The annual salary range for this role is: $ 61,800 - $ 70,000 CAD (or $ 58,900 - $ 70,000 USD.) The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. · Full-time

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Job details

Pay: The annual salary range for this role is: $ 61,800 - $ 70,000 CAD (or $ 58,900 - $ 70,000 USD.) The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
Job type: Full-time
Experience: Bachelor’s Degree OR at least 1-3 years of experience in a fast-paced, customer-facing role.
Posting language: English
Posted: Sep 18, 2026

Original job description

Description:

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary:

As an Associate Customer Integrations Manager, Logistics, you will play a critical role in supporting the success of our small and medium-sized business (SMB) customers. You will be responsible for overseeing shipping document integrations into our products and services, ensuring a smooth, efficient implementation experience tailored to the needs of growing businesses. Working closely with SMB customers, you will understand their operational requirements, coordinate technical implementation, and provide ongoing guidance to help them realize value quickly and confidently from our solutions.

Key Responsibilities

Own the customer integration process and technical configuration of all shipping document integrations and Document Explorer solutions for SMB customers, ensuring timely completion and minimized time to value.
Manage projects related to customer integrations, ensuring timelines and deliverables are met, and customers are kept informed throughout the process.
Act as a liaison between customers and internal product teams to address technical issues, troubleshoot problems, provide timely resolutions, and serve as an escalation point for Customer Support.
Drive product adoption by training SMB customers to confidently use shipping document integrations and Document Explorer to their full potential.
Monitor the performance of integrated solutions, gather customer feedback, and recommend improvements or optimizations.
Participate in Sales and Customer Success meetings to provide subject-matter expertise on shipping document integrations.

Qualifications

Bachelor’s Degree OR at least 1-3 years of experience in a fast-paced, customer-facing role.
Proven experience in customer success, support, or account management.
Strong technical aptitude with familiarity in software and systems integrations + troubleshooting.
SQL/PostgreSQL experience is a plus.
Excellent communication and interpersonal skills.
Project management experience with the ability to manage multiple projects simultaneously.
Strong problem-solving skills and ability to collaborate cross-functionally.

Location:

This role follows a hybrid work model, with regular in-office presence required at our Toronto, CA or Rogers, Arkansas office.

What We Offer:

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Responsibilities

The Associate Customer Integrations Manager will own the technical configuration and integration process for shipping documents for SMB customers. They will also act as a liaison between customers and internal product teams while driving product adoption through training and support.

Requirements

Candidates must have a Bachelor's degree or 1-3 years of experience in a customer-facing role. Strong technical aptitude, project management skills, and experience with software integrations are required.

Skills

Customer success
Account management
Software integration
Troubleshooting
Project management
SQL
PostgreSQL
Communication skills
Interpersonal skills
Problem-solving
Technical configuration
Supply chain management
Logistics
Training
Data analysis

Benefits

Health insurance
Well-being support
Financial security programs

Visa sponsorship

Not detected in the job text

Keywords

SPS Commerce
Supply chain management
Cloud-based solutions
SMB
Shipping document integration
Document Explorer
Technical configuration
Project management
Customer success
Account management
SQL
PostgreSQL
Software integration
Troubleshooting
Logistics
Retail
Hybrid work
Implementation
Product adoption
Cross-functional collaboration

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