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restaurant manager
Petro-Canada
London, ON
- Full-time
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Journeyman Automotive Service Technician
Wilco Contractors Northwest Inc.
AB · Edmonton, AB
- Full-time
…running smoothly starts with having the right people on our…
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Operations manager
WPS
Shefford, QC
- Full-time
Wates Property Services is seeking an experienced Operations Manager to lead the mobilisation and delivery of a significant new social housing planned works contract across the Bedfordshire…
Added 9 mins ago
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(CAN) Consumables Associate
Walmart Canada
Whitehorse, YT
- Full-time
…to the salesfloor. This Associate will function as part of a team to stock and process merchandise and assist customers with their shopping needs, all in a safe and clean environment. If…
Added 9 mins ago
EC
Event Audio Visual Technician- Part Time- Fairmont Jasper Park Lodge
Encore Canada
Jasper, AB
- Part-time
…customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 9 mins ago
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Préposé aux livraisons directes à la succursale
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 9 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
…to the salesfloor. This Associate will function as part of a team to stock and process merchandise and assist customers with their shopping needs, all in a safe and clean environment. If…
Added 9 mins ago
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Lead, Replenishment and Distribution, Supply Chain
Provincial Health Services Authority
Cranbrook, BC
- Full-time
The Lead, Replenishment and Distribution, manages a team that supports in office and/or administrative operations, fork-lift operations, fork-lift operations, receiving, picking and packing…
Added 9 mins ago
EC
Event Technical Lead- BMO Center, Calgary
Encore Canada
Calgary, AB
- Full-time
…customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event…
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WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Fort McMurray, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
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Coordinator, Operations - CAN - AB - Fort Mcmurray - Tiaganova Cres - R26-09924
BrandSafway
AB · Wood Buffalo, AB
- Full-time
We are currently seeking a Fleet Coordinator for our Fort McMurray office. Reporting to the Operations Manager, the Fleet Coordinator role is essential to maintaining fleet reliability,…
Added 9 mins ago
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(CAN) Leader de nuit
Walmart Canada
Trois-Rivières, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 9 mins ago
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(CAN) Associé, cosmétiques
Walmart Canada
Levis, QC
- Full-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
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(CAN) Gérant du service à la clientèle
Walmart Canada
Levis, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 9 mins ago
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Multiple Roles Avaliable
CEC (Cutting Edge Consulting Inc.)
Kamloops, BC
- Full-time
…in our people and their futures and work together to build a team where everyone plays an equal role in our success. No one job is more important than…
Added 9 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Niagara Falls, ON
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
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(CAN) Asset Protection Associate
Walmart Canada
Maple Ridge, BC
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 9 mins ago
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Coordinator, Integrated Protection Services Operations
Provincial Health Services Authority
Vancouver, BC
- Full-time
Identify and evaluate new initiatives, developments and trends in security through literature review, contact with peers at other health organizations, industry advisory groups,…
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Regional Service Manager (RSM007)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Regional Service Manager – Eastern Canada (Security Systems/Building Management)
Added 9 mins ago
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(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 10 mins ago
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Workflow Automation & IT Support Specialist
Colonnade Management Inc.
Ottawa, ON
- Full-time
Reporting to the IT Manager, the Workflow Automation and IT Support Specialist designs, develops, deploys, and supports automated business workflows while providing hands-on IT support…
Added 10 mins ago
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Aviation Supervisor - Fly-in Fly-Out - Fort Mackay AB
Canadian Base Operators
Fort MacKay, AB
- Full-time
Acden Base Operators Firebag team is growing!
Added 10 mins ago
TC
Senior Manager, Portfolio
Travelers Capital Corp
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
The Senior Manager, Portfolio will work closely with the leadership team to assist in the effective management and operational efficiency in all aspects of the business, contributing to the…
Added 38 mins ago
M&
Field Supervisor/Manager
MRBraz & Associates, LLC
Field, BC
- Full-time
…The ideal candidate will also have previous experience as a manager or supervisor, as well as experience in the refrigeration industry. Additionally, the candidate will represent the…
Added 38 mins ago
JO
Territory Sales Manager Manitoba
JELD-WEN of Canada
Dufferin, MB
- Full-time
JELD-WEN is currently seeking a Territory Sales Manager Manitoba to join our growing team.

SPS Commerce

Associate Customer Integrations Manager, Logistics

Toronto, ON, Canada
CA ON Toronto Office, Canada

The annual salary range for this role is: $ 61,800 - $ 70,000 CAD (or $ 58,900 - $ 70,000 USD.) The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. · Full-time

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Job details

Pay: The annual salary range for this role is: $ 61,800 - $ 70,000 CAD (or $ 58,900 - $ 70,000 USD.) The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
Job type: Full-time
Experience: Bachelor’s Degree OR at least 1-3 years of experience in a fast-paced, customer-facing role.
Posting language: English
Posted: Sep 18, 2026

Original job description

Description:

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary:

As an Associate Customer Integrations Manager, Logistics, you will play a critical role in supporting the success of our small and medium-sized business (SMB) customers. You will be responsible for overseeing shipping document integrations into our products and services, ensuring a smooth, efficient implementation experience tailored to the needs of growing businesses. Working closely with SMB customers, you will understand their operational requirements, coordinate technical implementation, and provide ongoing guidance to help them realize value quickly and confidently from our solutions.

Key Responsibilities

Own the customer integration process and technical configuration of all shipping document integrations and Document Explorer solutions for SMB customers, ensuring timely completion and minimized time to value.
Manage projects related to customer integrations, ensuring timelines and deliverables are met, and customers are kept informed throughout the process.
Act as a liaison between customers and internal product teams to address technical issues, troubleshoot problems, provide timely resolutions, and serve as an escalation point for Customer Support.
Drive product adoption by training SMB customers to confidently use shipping document integrations and Document Explorer to their full potential.
Monitor the performance of integrated solutions, gather customer feedback, and recommend improvements or optimizations.
Participate in Sales and Customer Success meetings to provide subject-matter expertise on shipping document integrations.

Qualifications

Bachelor’s Degree OR at least 1-3 years of experience in a fast-paced, customer-facing role.
Proven experience in customer success, support, or account management.
Strong technical aptitude with familiarity in software and systems integrations + troubleshooting.
SQL/PostgreSQL experience is a plus.
Excellent communication and interpersonal skills.
Project management experience with the ability to manage multiple projects simultaneously.
Strong problem-solving skills and ability to collaborate cross-functionally.

Location:

This role follows a hybrid work model, with regular in-office presence required at our Toronto, CA or Rogers, Arkansas office.

What We Offer:

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Responsibilities

The Associate Customer Integrations Manager will own the technical configuration and integration process for shipping documents for SMB customers. They will also act as a liaison between customers and internal product teams while driving product adoption through training and support.

Requirements

Candidates must have a Bachelor's degree or 1-3 years of experience in a customer-facing role. Strong technical aptitude, project management skills, and experience with software integrations are required.

Skills

Customer success
Account management
Software integration
Troubleshooting
Project management
SQL
PostgreSQL
Communication skills
Interpersonal skills
Problem-solving
Technical configuration
Supply chain management
Logistics
Training
Data analysis

Benefits

Health insurance
Well-being support
Financial security programs

Visa sponsorship

Not detected in the job text

Keywords

SPS Commerce
Supply chain management
Cloud-based solutions
SMB
Shipping document integration
Document Explorer
Technical configuration
Project management
Customer success
Account management
SQL
PostgreSQL
Software integration
Troubleshooting
Logistics
Retail
Hybrid work
Implementation
Product adoption
Cross-functional collaboration

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