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Added 13 mins ago
CA
General Manager
Collective Arts
Hamilton, ON
- $60,000 to $70,000 CAD / year
- Full-time
We’re looking for a hands-on General Manager to lead the day-to-day operations of our Hamilton Retail, Taproom and Event space. In this role you will be responsible for delivering…
Added 13 mins ago
SC
Sales Associate- office supplies/technology
Staples Canada
Corner Brook, NL
- Full-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 13 mins ago
AT
Customer Service Manager
APTYX Trenton
Trenton, ON
- Full-time
Role Description The Customer Service Manager is a full-time, on-site role based at APTYX Trenton in Trenton, ON. This role is responsible for leading the customer service team, overseeing…
Added 13 mins ago
R
Department manager
RONA
Rouyn-Noranda, QC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 13 mins ago
MB
restaurant manager
Mary Brown's Chicken
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Maintain records of food costs, consumption, sales and inventory
Added 13 mins ago
CM
Account Manager
Cynergy Mechanical
Uxbridge, ON
- Full-time
Role Description The Account Manager is a full-time, on-site role based in Etobicoke, ON, responsible for managing and growing client relationships in Cynergy Mechanical’s key sectors.…
Added 14 mins ago
BB
Business Development Coordinator
Bloomstar Bouquet
ON
- $51,000 to $56,000 CAD / year
- Full-time
…opportunity to develop experience in business development, sales, and customer relationship management. Reporting directly to the Senior Business Development Manager, the Business…
Added 14 mins ago
BB
Sales Representative
Bloomstar Bouquet
ON
- $45,000 to $50,000 CAD / year
- Full-time
We are seeking a customer-focused and organized Sales Representative to support customer service and sales activities across the business. Reporting directly to the Senior Business…
Added 14 mins ago
Transportation Analyst
EssilorLuxottica Group
Richmond, BC
Leverage data and analytical thinking to identify, develop, and implement continuous improvement initiatives that optimize cost and service performance
Added 14 mins ago
QD
Sales Manager, Star Building Materials
Qualico Developments Canada Ltd.
Nisku, AB
- Full-time
Reporting to the Director, Branch Operations, as the Sales Manager, you analyze the marketplace to develop sales targets and tactics; and effectively coach and lead the Sales force in…
Added 14 mins ago
CT
Service Manager
Convergint Technologies Ltd
Mississauga, ON
- $130,000 to $135,000 CAD / year
Convergint is currently recruiting for a Service Manager to join our growing team in our Toronto location. As the Service Manager, you will be responsible for the Overall management and…
Added 14 mins ago
SD
Merchandiser, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oakville, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
East Gwillimbury, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Cobourg, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Richmond, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 14 mins ago
B
VIP & Player Experience Manager
Blazesoft
Concord, ON
- Full-time
Shape your brand's VIP program - working with the brand manager and other stakeholders to evolve its tiers, rewards and engagement as the brand grows.
Added 14 mins ago
Hiring Event October 15, Carrefour Laval
Bell
Laval, QC
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 14 mins ago
Hiring Event October 15, Carrefour Du Nord Ouest
Bell
Val-d'Or, QC
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 14 mins ago
Retail Hiring Event October 17, Chinook Centre
Bell
Calgary, AB
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 14 mins ago
W
Consumables Assistant Manager
Walmart
Alma, QC
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.

SPS Commerce

Associate Customer Integrations Manager, Logistics

Toronto, ON, Canada
CA ON Toronto Office, Canada

The annual salary range for this role is: $ 61,800 - $ 70,000 CAD (or $ 58,900 - $ 70,000 USD.) The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. · Full-time

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Job details

Pay: The annual salary range for this role is: $ 61,800 - $ 70,000 CAD (or $ 58,900 - $ 70,000 USD.) The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
Job type: Full-time
Experience: Bachelor’s Degree OR at least 1-3 years of experience in a fast-paced, customer-facing role.
Posting language: English
Posted: Sep 18, 2026

Original job description

Description:

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary:

As an Associate Customer Integrations Manager, Logistics, you will play a critical role in supporting the success of our small and medium-sized business (SMB) customers. You will be responsible for overseeing shipping document integrations into our products and services, ensuring a smooth, efficient implementation experience tailored to the needs of growing businesses. Working closely with SMB customers, you will understand their operational requirements, coordinate technical implementation, and provide ongoing guidance to help them realize value quickly and confidently from our solutions.

Key Responsibilities

Own the customer integration process and technical configuration of all shipping document integrations and Document Explorer solutions for SMB customers, ensuring timely completion and minimized time to value.
Manage projects related to customer integrations, ensuring timelines and deliverables are met, and customers are kept informed throughout the process.
Act as a liaison between customers and internal product teams to address technical issues, troubleshoot problems, provide timely resolutions, and serve as an escalation point for Customer Support.
Drive product adoption by training SMB customers to confidently use shipping document integrations and Document Explorer to their full potential.
Monitor the performance of integrated solutions, gather customer feedback, and recommend improvements or optimizations.
Participate in Sales and Customer Success meetings to provide subject-matter expertise on shipping document integrations.

Qualifications

Bachelor’s Degree OR at least 1-3 years of experience in a fast-paced, customer-facing role.
Proven experience in customer success, support, or account management.
Strong technical aptitude with familiarity in software and systems integrations + troubleshooting.
SQL/PostgreSQL experience is a plus.
Excellent communication and interpersonal skills.
Project management experience with the ability to manage multiple projects simultaneously.
Strong problem-solving skills and ability to collaborate cross-functionally.

Location:

This role follows a hybrid work model, with regular in-office presence required at our Toronto, CA or Rogers, Arkansas office.

What We Offer:

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Responsibilities

The Associate Customer Integrations Manager will own the technical configuration and integration process for shipping documents for SMB customers. They will also act as a liaison between customers and internal product teams while driving product adoption through training and support.

Requirements

Candidates must have a Bachelor's degree or 1-3 years of experience in a customer-facing role. Strong technical aptitude, project management skills, and experience with software integrations are required.

Skills

Customer success
Account management
Software integration
Troubleshooting
Project management
SQL
PostgreSQL
Communication skills
Interpersonal skills
Problem-solving
Technical configuration
Supply chain management
Logistics
Training
Data analysis

Benefits

Health insurance
Well-being support
Financial security programs

Visa sponsorship

Not detected in the job text

Keywords

SPS Commerce
Supply chain management
Cloud-based solutions
SMB
Shipping document integration
Document Explorer
Technical configuration
Project management
Customer success
Account management
SQL
PostgreSQL
Software integration
Troubleshooting
Logistics
Retail
Hybrid work
Implementation
Product adoption
Cross-functional collaboration

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