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Added 3 mins ago
R
Superviseur de production – Atelier MED (Développement expérimental) / Production Supervisor – MED Shop (Experimental Development)
RTX
Longueuil, QC
- Full-time
Added 3 mins ago
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Sr. Advisor Data Modernization
Enbridge
Calgary, AB
- Full-time
…priorities, guide technical designs, evaluate trade-offs, resolve implementation challenges, and successfully move solutions from concept through sustainment, including opportunities to…
Added 3 mins ago
Cloud / Service Integration Manager
Government of Alberta
AB
Job Title: Cloud / Service Integration Manager
Added 17 mins ago
Software Engineer II, Earnings
Toast
Toronto, ON
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Added 17 mins ago
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Marketing & Business Development Specialist (Marketing Department)
Fasken
AB · Calgary, AB
- Full-time
Approaching your work with agility and the willingness to learn and utilize new technology.
Added 17 mins ago
RB
Manager, Change Management
Royal Bank of Canada
Toronto, ON
- Full-time
The Manager, Change Management, will be primarily accountable to define strategy, lead, and execute end-to-end change management (process, technology, and people) for an assigned set of…
Added 17 mins ago
Fixed-Term Marketing Manager, Home
Dyson
Toronto, ON · Canada - Toronto Office
Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our…
Added 30 mins ago
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Sr. Advisor Data Modernization
Enbridge
Calgary, AB
- Full-time
…priorities, guide technical designs, evaluate trade-offs, resolve implementation challenges, and successfully move solutions from concept through sustainment, including opportunities to…
Added 30 mins ago
MS
Operations Supervisor
Metro Supply Chain
Mississauga, ON
- Full-time
…integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of…
Added 30 mins ago
SP
Sales Programs Senior Manager
Salesforce Partner Canada
Toronto, ON
- Full-time
3-5 years experience of partner directly with a sales organization (technology sales preferred).
Added 30 mins ago
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Manager, IT Business Systems
SMS Security
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
…transformation to grow into a full-service security company, and technology is one of the pillars that growth depends on. We’re looking for a Manager, IT Business Systems who is eager to…
Added 30 mins ago
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Senior Media Operations Specialist (Onsite)
Stacktics
Toronto, ON
- Full-time
…will be the client's go-to person for tag setup in Google Tag Manager (including server-side tracking), QA, ongoing monitoring and fast fixes, ensuring tracking on live campaigns is…
Added 32 mins ago
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Billingual Operations Representative
RBC
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON
- Full-time
Part of a team that is responsible for the ownership of end-to-end problem resolution for ATM's, VMS client/ Account manager support. Accounting Services activities and functions related to…
Added 32 mins ago
AL
AltaGas - Manager, Contracts Sourcing
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…to ensure efficiency and accuracy; supports development and implementation of technology…
Added 47 mins ago
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Change Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Drives change management strategies and activities across multiple initiatives and portfolios from initiation through implementation and sustainment to achieve desired business results.…
Added 47 mins ago
Corporate Security Manager
Aviva
Markham, ON
Be involved in the development of the technology road map and implementation of Security tools to support the physical security team’s business needs.
Added 47 mins ago
E
Sr. MEP
EllisDon
Edmonton, AB
- Full-time
Actively work with and support the project ICAT (Information, Communication and Automation Technology) staff in system development, implementation, commissioning and integration to meet the…
Added 1 hour ago
CO
Development Services Technologist
City of Barrie
Barrie, ON
- Full-time
…review, technical design review, and active transportation implementation. Together, they help guide development and growth with the full support of professional, technical and…
Added 1 hour ago
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Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
Work closely with the Trading desk, PC, Finance, Project and Technology, providing expert knowledge and support to simulated exposure, credit spread & xVA analysis and system implementation.
Added 1 hour ago
Manager, District Sales
Grainger Businesses
Burnaby, BC
…products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported…
Added 1 hour ago
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Enterprise Project Manager
Staffbase
Canada
- $138,000 to $160,000 CAD / year
…live, adopted, and loved. We are hiring an Enterprise Project Manager to lead these bespoke implementations and custom solution engagements for our Fortune 100…
Added 1 hour ago
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Enterprise Project Manager
Staffbase
Toronto, ON
- $138,000 to $160,000 CAD / year
…live, adopted, and loved. We are hiring an Enterprise Project Manager to lead these bespoke implementations and custom solution engagements for our Fortune 100…
Added 1 hour ago
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RQ11708 - Project Manager/Leader - Intermediate
Maarut
Toronto, ON
- Contract
Manages, controls, and coordinates all project-related systems and procedures, including technology infrastructure change, transition and implementation.
Added 1 hour ago
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DASCHWorks Program Manager
DASCH
Winnipeg, MB · DASCHWorks
- Full-time
The DASCHWorks Program Manager provides strategic and operational leadership for DASCH’s employment and career development program for adults with intellectual and developmental…
Added 1 hour ago
SI
Supervisor, Production
Saputo Inc.
Georgetown, ON
- Full-time
Reporting to the Production Manager, this position is responsible for leading our production employees and overseeing the day-to-day operations to ensure objectives are met for quality,…

SPS Commerce

Associate Customer Integrations Manager, Logistics

Toronto, ON, Canada
CA ON Toronto Office, Canada

The annual salary range for this role is: $ 61,800 - $ 70,000 CAD (or $ 58,900 - $ 70,000 USD.) The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. · Full-time

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Job details

Pay: The annual salary range for this role is: $ 61,800 - $ 70,000 CAD (or $ 58,900 - $ 70,000 USD.) The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
Job type: Full-time
Experience: Bachelor’s Degree OR at least 1-3 years of experience in a fast-paced, customer-facing role.
Posting language: English
Posted: Sep 18, 2026

Original job description

Description:

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary:

As an Associate Customer Integrations Manager, Logistics, you will play a critical role in supporting the success of our small and medium-sized business (SMB) customers. You will be responsible for overseeing shipping document integrations into our products and services, ensuring a smooth, efficient implementation experience tailored to the needs of growing businesses. Working closely with SMB customers, you will understand their operational requirements, coordinate technical implementation, and provide ongoing guidance to help them realize value quickly and confidently from our solutions.

Key Responsibilities

Own the customer integration process and technical configuration of all shipping document integrations and Document Explorer solutions for SMB customers, ensuring timely completion and minimized time to value.
Manage projects related to customer integrations, ensuring timelines and deliverables are met, and customers are kept informed throughout the process.
Act as a liaison between customers and internal product teams to address technical issues, troubleshoot problems, provide timely resolutions, and serve as an escalation point for Customer Support.
Drive product adoption by training SMB customers to confidently use shipping document integrations and Document Explorer to their full potential.
Monitor the performance of integrated solutions, gather customer feedback, and recommend improvements or optimizations.
Participate in Sales and Customer Success meetings to provide subject-matter expertise on shipping document integrations.

Qualifications

Bachelor’s Degree OR at least 1-3 years of experience in a fast-paced, customer-facing role.
Proven experience in customer success, support, or account management.
Strong technical aptitude with familiarity in software and systems integrations + troubleshooting.
SQL/PostgreSQL experience is a plus.
Excellent communication and interpersonal skills.
Project management experience with the ability to manage multiple projects simultaneously.
Strong problem-solving skills and ability to collaborate cross-functionally.

Location:

This role follows a hybrid work model, with regular in-office presence required at our Toronto, CA or Rogers, Arkansas office.

What We Offer:

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Responsibilities

The Associate Customer Integrations Manager will own the technical configuration and integration process for shipping documents for SMB customers. They will also act as a liaison between customers and internal product teams while driving product adoption through training and support.

Requirements

Candidates must have a Bachelor's degree or 1-3 years of experience in a customer-facing role. Strong technical aptitude, project management skills, and experience with software integrations are required.

Skills

Customer success
Account management
Software integration
Troubleshooting
Project management
SQL
PostgreSQL
Communication skills
Interpersonal skills
Problem-solving
Technical configuration
Supply chain management
Logistics
Training
Data analysis

Benefits

Health insurance
Well-being support
Financial security programs

Visa sponsorship

Not detected in the job text

Keywords

SPS Commerce
Supply chain management
Cloud-based solutions
SMB
Shipping document integration
Document Explorer
Technical configuration
Project management
Customer success
Account management
SQL
PostgreSQL
Software integration
Troubleshooting
Logistics
Retail
Hybrid work
Implementation
Product adoption
Cross-functional collaboration

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