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Added 9 mins ago
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Full Time Retail Experience Lead
Fire & Flower Inc.
Brampton, ON
- Full-time
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home…
Added 9 mins ago
Customer Service Agent - YSB
The Talent Team at Perimeter Aviation
Sudbury, ON · Greater Sudbury, ON
…Manitoba as well as Sioux Lookout, Timmins, Thunder Bay, and Toronto Ontario. We provide scheduled passenger and freight services to Northern Manitoba and Northern Ontario, 24/7 North…
Added 24 mins ago
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Senior Manager, Store Experience & Services
sephora.com
Toronto, ON
- Full-time
Ready for a career glow-up? As Senior Manager, Store Experiences & Services, you’ll lead strategies that elevate the client experience, strengthen selling performance, and grow Beauty…
Added 39 mins ago
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Financial Advisory Consultant
RBC
Toronto, ON
- Full-time
Owner-manager taxation and corporate reorganizations
Added 39 mins ago
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Sr. Security Service Manager, Application Security
CIBC
Toronto, ON
- Full-time
As a Senior Security Services Manager, Application Security, you will play a pivotal role in advancing CIBC’s enterprise-wide Application Security program. Your primary focus will be to…
Added 39 mins ago
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Senior Manager, Communications
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Reporting to the Head of Communications, North America & Europe, Manulife Wealth and Asset Management, the Senior Manager for Retirement & Wealth, Canada. will be responsible for building,…
Added 39 mins ago
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Sales Professional - Pet Health - Greater Toronto Area
Elanco
Mississauga, ON · CA - Mississauga
- Full-time
We have two open positions for a Sales Professional - Pet Health in Greater Toronto Area: one for East region, one for West region.
Added 1 hour ago
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Senior Manager, Communications
Manulife
Toronto, ON
- Full-time
Reporting to the Head of Communications, North America & Europe, Manulife Wealth and Asset Management, the Senior Manager for Retirement & Wealth, Canada. will be responsible for building,…
Added 1 hour ago
SD
Post Office Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Added 1 hour ago
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Senior Manager, Software Development
RBC
Toronto, ON
- Full-time
We are seeking an experienced Senior Manager, Software Development to lead this transformation. This role combines deep technical expertise, people leadership, software architecture, and…
Added 1 hour ago
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Manager, Financial Instruments & Securities Reporting
RBC
Toronto, ON
- Full-time
The Manager, Financial Instruments & Securities Reporting will be responsible for supporting the Senior Manager in efficient and effective delivery of the enterprise wide financial…
Added 1 hour ago
R
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
- Full-time
The Workday Solutions Senior Manager is the functional backbone and people leader for RBC's Workday platform, accountable for its Design integrity - configuration, integrations, data model,…
Added 1 hour ago
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Manager, Information Security
TD
Toronto, ON · Mississauga, ON · Markham, ON
- Full-time
The Manager, Information Security will report to and work closely with the Head of EUC Governance, supporting the execution and continued evolution of the enterprise EUC Governance strategy…
Added 1 hour ago
T
Audit Manager I, TD Securities (1151)
TD
Toronto, ON
- Full-time
Generally, reports to an Audit Group Manager or Senior Audit Group Manager role
Added 1 hour ago
T
Manager - Accounting Policy and Advisory
TD
Toronto, ON
- Full-time
The Manager – Accounting Policy and Advisory (i.e. Specialized Finance Manager, Chief Accountant's Department, Accounting Policy and Advisory), is responsible for the development,…
Added 1 hour ago
T
Audit Manager II, Financial Crimes (1148)
TD
Toronto, ON
- Full-time
Generally, reports to a Senior Audit Group Manager or executive role
Added 1 hour ago
T
Senior Audit Group Manager, Financial Crimes Fraud and Insider Risk (1158)
TD
Toronto, ON
- Full-time
Added 1 hour ago
T
Senior Treasury FTP Manager
TD
Toronto, ON
- Full-time
Added 1 hour ago
T
Audit Manager II (ATH 993)
TD
Toronto, ON
- Full-time
Generally, reports to a Senior Audit Group Manager or executive role
Added 1 hour ago
FS
Manager Brand Stewardship & Governance
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The Manager, Brand Stewardship & Governance plays a key role in protecting and elevating the Four Seasons brand by advancing brand stewardship as an enterprise discipline. This role drives…
Added 3 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Location: 5700 Yonge Street, Toronto, Ontario, Canada
Added 3 hours ago
MS
Patient Care Manager, General Medicine
Mount Sinai Hospital (Toronto), Sinai Health
Toronto, ON · Greater Toronto Area, Canada
- $70.31 to $87.91 CAD / hour
- Contract
…excellence within an academic acute care setting. As a Patient Care Manager, General Medicine you will build team capacity, implement care standards, and contribute to the unit’s ongoing…
Added 4 hours ago
GA
Operations Manager, AX Metrotown
Giorgio Armani
Burnaby, BC
- Part-time
Operations Manager | Full-Time | Armani Exchange, Metrotown
Added 4 hours ago
OP
Model Developer
Ontario Power Generation
Toronto, ON
- Full-time
Base Location: 700 University Avenue, Toronto, Ontario M5G 1Z5
Added 4 hours ago
SC
assistant store manager, Toronto, ON
Starbucks Coffee Company
Toronto, ON
- $56,000 to $66,500 CAD / year
- Full-time
Using a mix of online learning, classroom training and hands on mentorship, you’ll learn how to:

SPS Commerce

Associate Customer Integrations Manager, Logistics

Toronto, ON, Canada
CA ON Toronto Office, Canada

The annual salary range for this role is: $ 61,800 - $ 70,000 CAD (or $ 58,900 - $ 70,000 USD.) The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. · Full-time

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Job details

Pay: The annual salary range for this role is: $ 61,800 - $ 70,000 CAD (or $ 58,900 - $ 70,000 USD.) The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
Job type: Full-time
Experience: Bachelor’s Degree OR at least 1-3 years of experience in a fast-paced, customer-facing role.
Posting language: English
Posted: Sep 18, 2026

Original job description

Description:

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary:

As an Associate Customer Integrations Manager, Logistics, you will play a critical role in supporting the success of our small and medium-sized business (SMB) customers. You will be responsible for overseeing shipping document integrations into our products and services, ensuring a smooth, efficient implementation experience tailored to the needs of growing businesses. Working closely with SMB customers, you will understand their operational requirements, coordinate technical implementation, and provide ongoing guidance to help them realize value quickly and confidently from our solutions.

Key Responsibilities

Own the customer integration process and technical configuration of all shipping document integrations and Document Explorer solutions for SMB customers, ensuring timely completion and minimized time to value.
Manage projects related to customer integrations, ensuring timelines and deliverables are met, and customers are kept informed throughout the process.
Act as a liaison between customers and internal product teams to address technical issues, troubleshoot problems, provide timely resolutions, and serve as an escalation point for Customer Support.
Drive product adoption by training SMB customers to confidently use shipping document integrations and Document Explorer to their full potential.
Monitor the performance of integrated solutions, gather customer feedback, and recommend improvements or optimizations.
Participate in Sales and Customer Success meetings to provide subject-matter expertise on shipping document integrations.

Qualifications

Bachelor’s Degree OR at least 1-3 years of experience in a fast-paced, customer-facing role.
Proven experience in customer success, support, or account management.
Strong technical aptitude with familiarity in software and systems integrations + troubleshooting.
SQL/PostgreSQL experience is a plus.
Excellent communication and interpersonal skills.
Project management experience with the ability to manage multiple projects simultaneously.
Strong problem-solving skills and ability to collaborate cross-functionally.

Location:

This role follows a hybrid work model, with regular in-office presence required at our Toronto, CA or Rogers, Arkansas office.

What We Offer:

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Responsibilities

The Associate Customer Integrations Manager will own the technical configuration and integration process for shipping documents for SMB customers. They will also act as a liaison between customers and internal product teams while driving product adoption through training and support.

Requirements

Candidates must have a Bachelor's degree or 1-3 years of experience in a customer-facing role. Strong technical aptitude, project management skills, and experience with software integrations are required.

Skills

Customer success
Account management
Software integration
Troubleshooting
Project management
SQL
PostgreSQL
Communication skills
Interpersonal skills
Problem-solving
Technical configuration
Supply chain management
Logistics
Training
Data analysis

Benefits

Health insurance
Well-being support
Financial security programs

Visa sponsorship

Not detected in the job text

Keywords

SPS Commerce
Supply chain management
Cloud-based solutions
SMB
Shipping document integration
Document Explorer
Technical configuration
Project management
Customer success
Account management
SQL
PostgreSQL
Software integration
Troubleshooting
Logistics
Retail
Hybrid work
Implementation
Product adoption
Cross-functional collaboration

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