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SPS Commerce

Sales Development Representative

Toronto, ON, Canada
CA ON Toronto Office, Canada

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Job details

Posting language: English
Posted: Sep 11, 2026

Original job description

Description:

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary:

As a Sales Development Representative, also known internally as a Customer Development Coordinator, you will have the opportunity to gain valuable experience in the world of sales development while contributing to the growth of our company. You'll receive the necessary training and support to help you succeed in your role and lay the foundation for a successful career in sales and marketing.

Key Responsibilities:
•Pipeline Growth Assistance: Assist in expanding the top-of-funnel for our sales pipeline by contributing to lead generation efforts. This may involve learning and executing effective prospecting techniques.
•Cold calls, Cold email, prospecting, travel to tradeshows and conferences
•Outbound Outreach Support: Work alongside the sales team to engage with potential leads through phone and email outreach. You'll receive guidance and training to become proficient in these communication methods.
•Market Research and Learning: Participate in identifying and researching prospective Consumer Packaged Goods (CPG) companies within SPS Commerce's target market. You will learn about our industry and target audience as part of your role.
•Identifying Key Contacts: With mentorship, discover key decision-makers within our prospect companies, including the utilization of tools like LinkedIn to assist in this process.
•Relationship Establishment: Begin cultivating relationships with potential leads by initiating communications, understanding their challenges, and learning how to communicate the benefits of SPS Commerce's offerings.
•Collaborative Learning: Collaborate with experienced team members in the sales, marketing, and product departments to learn and develop new approaches for reaching our target audience. Your fresh perspective and enthusiasm will be valuable assets in these collaborations.

Required Qualifications:
•Self-starter with attention to detail and follow-up skills.
•A dynamic personality with a drive to reach decision-makers.
•Organized and excellent at time management and problem-solving and able to effectively communicate status to multiple parties.
•Able to build positive relationships with people at SPS Commerce through clear, concise, and timely communication.
•Knowledge of technologies like Salesforce, HubSpot, Netsuite, or other CRMs a huge plus.
•Experience in enterprise software sales is a huge plus

Location: 
This role follows a hybrid work model, with regular in-office presence required at our Toronto office.

What We Offer:
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

The on target earnings for this role is: $50,000 CAD Base + $24,000 CAD Commission.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Responsibilities

The Sales Development Representative will assist in pipeline growth through lead generation, cold outreach, and market research. They will also collaborate with sales and marketing teams to identify key decision-makers and cultivate potential client relationships.

Requirements

The ideal candidate is a self-starter with excellent communication, time management, and organizational skills. Experience with CRM software and enterprise software sales is considered a significant advantage.

Skills

Sales development
Lead generation
Prospecting
Cold calling
Cold emailing
Market research
Relationship building
Communication
Time management
Problem-solving
Salesforce
HubSpot
Netsuite
CRM
LinkedIn

Visa sponsorship

Not detected in the job text

Keywords

Customer Development Coordinator
Cloud-based
Supply chain management
Retail
Pipeline growth
Lead generation
Prospecting
Cold calling
Cold email
Market research
CPG
Salesforce
HubSpot
Netsuite
CRM
LinkedIn
Enterprise software
Sales
Marketing
Hybrid work

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