Automotive Sales Manager

Job Overview

Squamish Toyota is looking for a Sales Manager to join our team. We are seeking an energetic and results-driven Sales Manager to lead our dynamic sales team and drive business growth. In this pivotal role you will foster strong customer relationships and oversee the sales department to ensure exceptional service and operational excellence. Your leadership will inspire your team to achieve sales targets, enhance customer satisfaction and continue to elevate the overall retail experience. This position offers a unique opportunity to influence the success of our organization through innovative sales strategies and effective team management.

Responsibilities

As the Sales Manager you will:

• Provide exceptional leadership to the sales team helping to manage and grow an effective team
• Exceed key profitability, sales volume and customer service metrics as outlined by the General Manager
• Actively assist product advisors with closing transactions
• Be responsible for hiring ‘A’ player Product Advisors to fill out the sales team
• Perform daily one-on-one meetings with Product Advisors
• Hold weekly sales training sessions with Product Advisors as part of the ongoing development of staff to build a high-performing team
• Hold monthly performance review and goal setting sessions with Product Advisors
• Perform live coaching with Product Advisors
• Analyze traffic numbers to look for key opportunities in improving sales process
• Analyze lease and finance portfolio database as well as service customer database to look for sales opportunities
• Maintain strong knowledge of entire Toyota lineup as well as current manufacturer programs
• Utilize strong communication skills to engage with customers effectively, resolve issues promptly, and foster a welcoming shopping environment

Experience

• Proven experience in retail sales management or store management with demonstrated success in achieving results and exceeding sales targets
• Supervising experience leading teams in a fast-paced environment with a focus on customer service excellence
• Strong background in negotiating deals
• Experience in recruiting, training & development programs, and conducting interviews
• Excellent organizational skills with the ability to manage time efficiently across multiple responsibilities.
• Effective communication skills including phone etiquette; capable of fostering positive relationships with customers and team members
• Clean drivers abstract
• Demonstrates a high levels of persistence and has an incredible work ethic
• Team oriented person

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Join us as a Sales Manager if you’re passionate about leading teams toward success while delivering outstanding retail experiences! We value energetic leaders who thrive on building strong customer connections through a transparent and process oriented sales approaches.