EUC Support/Desktop Support
- Deschambault-Grondines, QC, Canada
Contract
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Job details
- Job type
- Contract
- Apply by
- Experience
- 3–5 years of experience in EUC, Desktop Support, or IT Support.
- Posting language
- English
- Posted
Original job description
Job Title: EUC Support/Desktop Support
Job Type: Contract
Duration – Min 6 months
Location:
- ADQ (Deschambault) – 1 Bd des Sources, Deschambault, QC G0A 1S0
- ABI (Bécancour) – 5555 Rue Pierre‑Thibault, Bécancour, QC G9H 2T7
- BCQ (Baie‑Comeau) – 100 Rte Maritime, Baie‑Comeau, QC G4Z 2L6
Job Summary
We are looking for an EUC (End User Computing) Support Engineer to provide technical support to employees for their desktops, laptops, applications, and other IT-related issues. The candidate should have good troubleshooting skills and experience supporting Windows systems and end-user devices.
Required Skills
- 3–5 years of experience in EUC, Desktop Support, or IT Support.
- Strong knowledge of Windows 10/11.
- Experience with Active Directory and Microsoft
- Knowledge of hardware, software, and network troubleshooting.
- Experience with ticketing tools.
- Good communication and customer service skills.
- Ability to troubleshoot issues and resolve them within agreed service levels.
More about this job
Responsibilities
Provide technical support to employees for desktops, laptops, applications, and other IT-related issues. Troubleshoot and resolve end-user device and system problems within agreed service levels.
Requirements
Requires 3–5 years of experience in end-user computing, desktop support, or IT support, along with strong knowledge of Windows 10/11 and experience with Active Directory. Candidates should have hardware, software, network troubleshooting, and ticketing-tool experience, as well as strong communication and customer service skills.
Skills
- End-User Computing Support
- Desktop Support
- IT Support
- Windows 10/11
- Active Directory
- Hardware Troubleshooting
- Software Troubleshooting
- Network Troubleshooting
- Ticketing Tools
- Communication
- Customer Service
- Issue Resolution
- Service-Level Management
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
Keywords
- End-User Computing
- EUC Support
- Desktop Support
- IT Support
- Windows 10
- Windows 11
- Active Directory
- Desktop Computers
- Laptops
- Applications
- End-User Devices
- Hardware Troubleshooting
- Software Troubleshooting
- Network Troubleshooting
- Ticketing Tools
- Customer Service
- Technical Support
- Service Levels