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Added 2 mins ago
CK
Lead Customer Service Representative
Circle K
North Sydney, NS
- Full-time
As a Lead Customer Service Representative, you will enjoy:
Added 2 mins ago
C
Client Service Representative
CIBC
Nanaimo, BC
- Full-time
Added 2 mins ago
C
Client Service Representative [Hourly]
CIBC
Edmonton, AB
- Part-time
Added 2 mins ago
C
Client Service Representative [Hourly]
CIBC
Winnipeg, MB
- Part-time
Added 2 mins ago
C
Client Service Representative - 15h - Bedford
CIBC
Bedford, QC
- Part-time
Added 8 mins ago
SA
Bilingual Customer Service Representative (English and French)
Sonova AG
Mississauga, ON
- $50,000 to $60,000 CAD / year
This Bilingual Customer Service Representative is responsible for supporting the sales effort of the company, serving as: customer liaison and exists to create a collective purpose as the…
Added 8 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 10 mins ago
A
Bilingual Customer Service Representative
Altis
Mississauga, ON
- $22 to $23 CAD / hour
- Contract
Are you a bilingual customer service professional who enjoys helping people and creating positive experiences? We're looking for a Bilingual Customer Service Representative to join
Added 13 mins ago
C
Client Service Representative [Hourly]
CIBC
Killaloe, Hagarty and Richards, ON · Killaloe Station
- Part-time
Added 16 mins ago
LC
Customer Service Representative
LightForm Canada
AB · Edmonton, AB
- Full-time
…If so, we have a brilliant career opportunity for you as a customer service representative, at our Edmonton head…
Added 16 mins ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA.…
Added 18 mins ago
C
Client Service Representative [Hourly]
CIBC
Toronto, ON
- Part-time
Added 18 mins ago
BG
Customer Service Representative - Collision (Halifax Area)
Boyd Group Services
Bedford, NS
- Full-time
Added 18 mins ago
NA
Bilingual Customer Service Representative
NCR Atleos
Mississauga, ON
- Full-time
Reporting to the Customer Service Manager, the Bilingual Customer Service Representative is on the front-line to answe
Added 20 mins ago
R
Customer Service Associate Seasonal Part-Time
RONA
Waterloo, ON
- Part-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 20 mins ago
MP
Pharmacy Assistant, Customer Service Representative
MediSystem Pharmacy
Toronto, ON · North York, ON
- Full-time
Added 20 mins ago
MP
Pharmacy Assistant - Customer Service Representative
MediSystem Pharmacy
Toronto, ON · North York, ON
- Full-time
Added 23 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Full-time
Added 26 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Added 26 mins ago
C
Customer Service Representative (CSR)
Codentrel
Mississauga, ON
- Full-time
Codentrel, a leader in IT, telecom, and AI-driven solutions, is seeking an enthusiastic and customer-focused Customer Service Representative (CSR) to join our team. This role is critical in…
Added 28 mins ago
Call Center Agent - 12 Month Contract
Rejuvenation
Calgary, AB
Added 34 mins ago
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Client Service Representative - Part-time (15 hours/week)
CIBC
Summerside, PE
- Part-time
Added 34 mins ago
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Client Service Representative, 30h/weekly - Quebec city
CIBC
Quebec, QC · Sillery
- Part-time
Added 34 mins ago
B
Customer Service Representative
BMO
Port Perry, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 34 mins ago
CO
P1488 - Customer Service Representative
City of Moncton
Moncton, NB
- $47,769 to $56,204 CAD / year
- Full-time
Customer Service Representatives (CSR’S) are responsible for providing front-line customer service for the City of Moncton through phone, email, and in-person interactions. Using a variety…

Closed listing

SRS Distribution Inc.

Customer Service Representative/Dispatch

Owen Sound, ON, Canada

The (range of) compensation for this position is $43,200.00 to $50,100.00Job Location: GMS Family of Locations - Owen Sound1875 16th Avenue E Owen Sound, ON N4K 5N3 · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: The (range of) compensation for this position is $43,200.00 to $50,100.00Job Location: GMS Family of Locations - Owen Sound1875 16th Avenue E Owen Sound, ON N4K 5N3
Job type: Full-time
Closing date: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Purpose:

The customer service representative must provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training in product knowledge of building materials for the drywall industry will be provided.

Key Responsibilities:

Ensure over the phone, face-to-face and or written communications with customers representing the company’s culture, values, and practices. Greet customers warmly and determine problems, orders, or other reasons for calling.
Ability to ascertain when to pass on a customer’s questions to appropriate sales staff for additional products and sales information. Take orders at the sales counter and or over the phone.
Ability to use company computer systems for order entry.
Complete sales orders and tender cash sales.
Develop product knowledge to assist customers with purchases.
Ensure the showroom is clean and properly stocked.

Dispatch Key Responsibilities

Coordinate the delivery team.
Tracking and communicating delivery information to operations, warehouse, delivery teams and customers.
Work with other team members to ensure delivery success.
Inventory management.
Document and report on required metrics and activities.
Communicate issues and successes to superiors in a timely manner.
Communicate all information and instructions respectfully.
Assist with loading and unloading trucks in the warehouse when needed.
Assist with deliveries at job sites when needed.
Act as an ambassador of the company with all employees and customers
Follow all regulations, company policies, and procedures.
Other duties as assigned.

Minimum Education:

High school diploma or GED equivalent.

Minimum Qualifications:

Ability to self -manage, show initiative and be comfortable meeting the public. Be a team player, demonstrate attention to detail and have good organizational skills.
Exceptional computer skills.
Ability to self-manage, show initiative and be proactive. Communicate professionally, both verbally and in writing to coworkers and customers. Occasionally, will move about inside the office to access files, office machinery, etc.
Must be able to operate basic office machinery.
Must be able to communicate with team and management and be able to exchange accurate information in these situations.
Constantly working in office environment
Must be able to multitask.
Must be able to receive and analyze financial information.
Must be able to quickly communicate solutions if problems occur.
Must be able to demonstrate a high degree of sound judgement.

The (range of) compensation for this position is $43,200.00 to $50,100.00Job Location: GMS Family of Locations - Owen Sound1875 16th Avenue E Owen Sound, ON N4K 5N3

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law.

Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, Group RRSP, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

About employer

More about this job

Responsibilities

Provide customer service in person, by phone, and in writing; take and enter orders, process cash sales, and develop product knowledge to assist customers. Coordinate deliveries, track and communicate delivery information, support inventory and warehouse activities, document metrics, and follow company policies and procedures.

Requirements

A high school diploma or GED is required. Candidates should be proactive and self-managing, with strong computer, communication, organizational, and multitasking skills, attention to detail, sound judgment, and the ability to work effectively with customers and a team.

Skills

Customer Service
Order Entry
Computer Skills
Product Knowledge
Dispatch Coordination
Delivery Tracking
Inventory Management
Organization
Attention to Detail
Communication
Teamwork
Multitasking
Problem Solving
Sound Judgment
Cash Handling
Warehouse Assistance

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Wellness Benefits
Group RRSP
Employee Stock Purchase Program
Paid Holidays
Paid Vacation
Professional Growth Opportunities
Development and Training Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Dispatch
Building Materials
Drywall
Order Entry
Sales Orders
Cash Sales
Product Knowledge
Showroom
Delivery Coordination
Delivery Tracking
Inventory Management
Warehouse
Loading and Unloading
Job Site Deliveries
Customer Communication
Computer Systems
Metrics Reporting
Teamwork
Multitasking
Problem Solving
Attention to Detail
Organization
Financial Information
Company Policies and Procedures

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