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SRS Distribution Inc.

Inside Sales

Cumberland, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 4, 2026

Original job description

Position Purpose:

The primary function of Inside Contract Sales is to provide product knowledge on building materials to new and existing customers. The pay range for this role is $50,000 - $ 60,000 annually.

Key Responsibilities:

Greet and assist customers who enter the facility.
Manage incoming phone calls, inquiries, and orders.
Provide project quotes, enter delivery/special orders, and assist in purchasing.
Meet project timelines to anticipate customer needs.
Collaborate with Shipping to ensure delivery schedules and instructions are met.
Work with outside sales staff to stay current with project work and specialty items.
Learn about new building and home improvement materials to increase retail sales.
Ensure the facility is clean and stocked.
Always be an ambassador of the company with all employees and customers.
Build strong customer relationships through reliable call backs.
Other duties as assigned by management.

Qualifications:

At least 1 year of Inside Sales experience.
At least 2 years of administrative experience.
Customer service experience in fast paced setting required.
Building material and home improvement product knowledge an asset.
Effective communication skills, verbal, and written English.
Excellent computer skills.
Previous sales experience would be beneficial.

The (range of) compensation for this position is $23.27 to $27.45Job Location: GMS Family of Locations - Cumberland3217 Small Road Cumberland, BC V9N 3Z8

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law.

Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, Group RRSP, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

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More about this job

Responsibilities

Assist customers in person and by phone, provide product guidance, prepare project quotes, and manage orders, special deliveries, and purchasing support. Coordinate with shipping and outside sales to meet project timelines, maintain facility stock and cleanliness, and build customer relationships through reliable follow-up.

Requirements

Requires at least one year of inside sales experience, two years of administrative experience, and customer service experience in a fast-paced setting. Strong verbal and written English communication and computer skills are required; building materials knowledge and previous sales experience are beneficial.

Skills

Inside Sales
Customer Service
Building Materials Knowledge
Verbal Communication
Written Communication
Computer Skills
Project Quoting
Order Management
Purchasing
Customer Relationship Building
Time Management
Delivery Coordination
Product Knowledge

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Wellness Benefits
Group RRSP
Employee Stock Purchase Program
Paid Holidays
Paid Vacation
Professional Growth Opportunities
Development and Training Programs

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Contract Sales
Building Materials
Home Improvement
Customer Service
Product Knowledge
Project Quotes
Order Management
Special Orders
Purchasing
Delivery Scheduling
Shipping Coordination
Outside Sales
Retail Sales
Customer Relationships
Administrative Experience
Computer Skills
Fast-Paced Environment

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