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Added 1 min ago
W
(CAN) Front End Checkout Team Associate
Walmart
Steinbach, MB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 16 mins ago
E
Dietary Aide -Part Time
Extendicare
Brantford, ON · LTC - Brierwood Gardens
- Part-time
Demonstrates excellent customer service skills
Added 16 mins ago
GD
GARAGE - Seasonal Sales Associate - Southgate Centre
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
…something unforgettable, and creating spaces where everyone can feel fearless. With stores across North America and a community that’s always growing, we’re looking for team players who…
Added 16 mins ago
GD
GARAGE - Store Manager - Park Place Mall
Groupe Dynamite, Inc Garage
Lethbridge, AB
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 31 mins ago
Alterations Customer Service Representative
David's Bridal
Woodbridge, ON
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing…
Added 31 mins ago
R
Assistant Resident Manager - Full-time
Realstar
St. Catharines, ON
- Full-time
Demonstrate excellent customer service and a "can-do" attitude
Added 31 mins ago
A
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
- Full-time
Intérêt marqué pour la vente, le développement des affaires, une expérience en service à la clientèle (centre d’appels, services bancaires ou commerce de détail, un atout)
Added 46 mins ago
BE
Mechanic - Shop Foreman
Battlefield Equipment Rentals
Timmins, ON
- Full-time
…mechanics, we want to hear from you. As a key member of the Service team, the Mechanic Shop Foreman plays a vital role in keeping our rental fleet and customer equipment operating safely,…
Added 46 mins ago
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Mechanic - Shop Lead
Battlefield Equipment Rentals
Sudbury, ON
- Full-time
…mechanics, we want to hear from you. As a key member of the Service team, the Lead Heavy Equipment Mechanic plays a vital role in keeping our rental fleet and customer equipment operating…
Added 46 mins ago
Manager, Enterprise
BrainStation
Toronto, ON
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 1 hour ago
LH
Care Coordinator
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Calgary, AB
- Part-time
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Added 1 hour ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
North Bay, ON
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Tillsonburg, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
LH
Care Coordinator
Lifemark Health Group
Toronto, ON · Greater Toronto Area, Canada
- $17.6 to $24.54 CAD / hour
- Part-time
Excellent communication (verbal and written) and customer service skills
Added 1 hour ago
TH
Hardware Sales Associate Part Time - 7226 Parry Sound
The Home Depot
Parry Sound, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Overnight Freight Associate Part Time -7172 Sherwood Park
The Home Depot
Sherwood Park, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 1 hour ago
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Senior Manager, Credit Risk
Jobber
Remote, Canada
- Full-time
- Remote
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service…
Added 1 hour ago
AE
Field Technician - General - Forestry & Construction | Edmundston
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St.-Jacques, NB · Saint-Jacques, NB
- Full-time
Reporting to the Service Manager, you'll travel throughout the territory providing professional service and technical expertise to our customers.
Added 1 hour ago
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Field Technician - Construction | Balmoral
A.L.P.A. Equipment Ltd.
Balmoral, NB
- Full-time
Reporting to the Service Manager, you'll travel throughout the territory providing professional service and technical expertise to our construction customers.
Added 1 hour ago
AE
Service Technician | Balmoral
A.L.P.A. Equipment Ltd.
Balmoral, NB
- Full-time
Reporting to the Service Manager, you'll be responsible for diagnosing, repairing, rebuilding, and maintaining equipment in our service shop.
Added 1 hour ago
AE
Service Technician | Fredericton
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SS&C Technologies

Director, Investor Services

Mississauga, ON, Canada

Salary Range: $120,000-$150,000 CAD · Full-time

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Job details

Pay: Salary Range: $120,000-$150,000 CAD
Job type: Full-time
Experience: 8+ years’ Supervisory experience in Investor Services or Fund Administration.
Posting language: English
Posted: Nov 5, 2026

Original job description

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Director, Investor Services

Location(s): Mississauga, ON | Hybrid

Status: Full Time Permanent

Get To Know Us:

SS&C is leading the way. We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment.

SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few. We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Why You Will Love It Here!

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
Your Future: RRSP Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customized, including SS&C Learning Institute
Extra Perks: Discounts on fitness clubs, travel and more!

Wide-Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees

What You Will Get To Do:

Managing daily responsibilities of multiple teams including involvement in their development and performance.
Deliver feedback to senior management on team performance, client challenges and department initiatives.
Act as point of escalation contact for clients and other internal service groups.
Coordinate new client business meetings with various stakeholders.
Coordinate with internal and external parties to facilitate due diligence requests.
Collaborate and attend operational, client and regulatory meetings as needed
Identify training needs and implement for staff accordingly.
Lead department initiatives as required.
Provide oversight into distribution of investor reporting in accordance with procedures.
Supervision of investor capital activity and wire transfers.
Ensure team deliverables are accurate and completed in a timely manner.
Review of fund manager reports as required.
Respond and resolve to inquiries/issues raised by investors, fund managers or internal counterparts.
Perform application testing as warranted.
Perform other duties as requested

What You Will Bring:

Bachelor's degree, Masters or equivalent work experience.
8+ years’ Supervisory experience in Investor Services or Fund Administration.
Exceptional knowledge of Excel and Office 365.
Adaptability to work under pressure and meet deadlines.
Exemplary organizational and relationship building skills.
Proven ability to solve problems and critical thinking.
Superb ability to build strong relationships while maintaining a client’s first focus.
Advanced working knowledge of Anti Money Laundering (AML) and KYC procedures.

Working knowledge of AI tools and technologies, with the ability to leverage them to improve productivity, analyze information, and enhance workflows

Coverage on US and/or Canadian Holidays may be necessary.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: tacanada@sscinc.com.

No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

Salary Range: $120,000-$150,000 CAD

This job advertisement is for an existing vacancy.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must be able to provide a valid work or study permit, if selected for an interview.

SS&C uses AI tools to help screen and assess applicants by analyzing resumes and applications to identify candidates whose skills match our needs. These tools support, but do not replace, human decision-making

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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More about this job

Responsibilities

The Director of Investor Services manages multiple teams, oversees investor capital activity, and ensures the accuracy and timeliness of investor reporting. They also act as a primary point of escalation for clients and coordinate department initiatives and regulatory meetings.

Requirements

Candidates must possess a Bachelor's or Master's degree and at least 8 years of supervisory experience in Investor Services or Fund Administration. Proficiency in Excel, Office 365, and advanced knowledge of AML and KYC procedures are required.

Skills

Investor Services
Fund Administration
Supervisory Experience
Excel
Office 365
Anti Money Laundering
KYC Procedures
Critical Thinking
Relationship Building
Problem Solving
AI Tools
Workflow Optimization
Team Leadership
Client Escalation Management
Financial Reporting

Benefits

RRSP Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Parental Leave
Fitness Club Discounts

Visa sponsorship

Not detected in the job text

Keywords

Investor Services
Fund Administration
Financial Services
AI-powered Technology
AML
KYC
Excel
Office 365
Investor Reporting
Capital Activity
Wire Transfers
Fund Manager Reports
Application Testing
Stakeholder Management
Due Diligence
Regulatory Compliance
Team Leadership
Performance Management
Hybrid Work Model
Professional Development

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