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Added 17 mins ago
JH
Manager, Community Programs
John Howard Society of Victoria
Victoria, BC
- Full-time
Reporting to the Senior Program Manager, you will oversee assigned programs, support and develop staff, manage resources, monitor contractual obligations, and ensure services are delivered…
Added 17 mins ago
NS
Sr. Account Manager (PR)
North Strategic
Toronto, ON
- Temporary
As a Senior Account Manager, you will be working as part of a dynamic account team in a fast-paced agency environment, developing and delivering strategic, creative programs for consumer…
Added 48 mins ago
AW
Sr. Enterprise Sales Manager, Financial Services (Banking, Wealth management, Payments, Insurance)
Amazon Web Services (AWS)
Toronto, ON
- Full-time
10+ years of technology-related sales, business development, or sales engineering/consulting experience
Added 48 mins ago
QW
Manager, PMO & Strategic Initiatives
Q Wealth Partners
Toronto, ON
- Full-time
You'll report to the Director, Operational Effectiveness & Communications, and work closely with the COO, senior leaders and teams across Marketing, Engineering, Core Admin and Client…
Added 48 mins ago
TU
Director, Space Planning & Facilities Management
The University of British Columbia
Vancouver, BC
- $12,056.75 to $18,813.42 CAD / month
- Full-time
…responsible for the overall strategic leadership of the planning, development, management and utilization of Faculty of Medicine Academic…
Added 48 mins ago
DC
Team Leader, Deployed Operations
Defence Construction Canada
Ottawa, ON
- Full-time
Collaborate with deployed individuals’ team leader and site manager (from their substantive position) to carry out all business management tasks (e.g. time entry, expense claims,…
Added 48 mins ago
D
Senior Manager, Business Tax - Toronto
Deloitte
Toronto, ON
- Full-time
…future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of…
Added 1 hour ago
NM
Superintendent Technical Services, Red Chris Block Cave
Newmont Mining Corporation
Dease Lake 9, BC
- Full-time
…performance. By joining our inclusive, world-class team, you can help shape the future of mining and make a meaningful…
Added 1 hour ago
MC
Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
Merck Canada
Kirkland, QC
- Full-time
The principal functions of the Manager, Health Economics & Outcomes Research are:
Added 2 hours ago
B
VP, Paid Media
Buyerlink
Victoria, BC
- Full-time
…and native advertising for our Home Services and Automotive business. This role will define the vision, lead and develop a high-performing team, set strategy, build and optimize campaigns,…
Added 3 hours ago
M
Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
Merck
Kirkland, QC
- Full-time
The principal functions of the Manager, Health Economics & Outcomes Research are:
Added 3 hours ago
KD
Premier·ère comptable | Senior Accountant
Keurig Dr Pepper
Montreal, QC
- Full-time
Reporting to the Accounting Manager-Canada, the Senior Accountant will primarily support the Canadian operations and the global derivatives portfolio of KDP. Requires a problem-solving…
Added 3 hours ago
T
Associate Vice President, Small Business Banking, Data and Analytics, Insights & Artificial Intelligence
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 4 hours ago
B
VP, Paid Media
Buyerlink
Victoria, BC
- Full-time
…and native advertising for our Home Services and Automotive business. This role will define the vision, lead and develop a high-performing team, set strategy, build and optimize campaigns,…
Added 4 hours ago
CC
Data Engineer
Canadian Cancer Society
Ottawa, ON
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 4 hours ago
CR
Bilingual Maintenance Manager (French & English)
COGIR Real Estate
Orleans, ON
- Full-time
We believe in rewarding our Maintenance Manager for their results, hard work and dedication. Here are some of the appealing perks and benefits you can expect:
Added 4 hours ago
PC
Manager, Financial Services, Digital Banking Operations, Consulting
PwC Canada
Toronto, ON
- Full-time
Understanding the evolution and new trends in technologies, such as GenAI and Machine Learning, and how these technologies can help solve complex business and operational problems.
Added 4 hours ago
IP
Sr Manager Project / Program
IDEMIA Public Security
Oakville, ON
- Full-time
The Senior Project/Program Manager leads complex customer projects and programs across the full contract and solution lifecycle. This role is the primary point of contact for assigned…
Added 4 hours ago
SQ
Manager Forecasting, Workforce Management
Sunlife Québec
Montreal, QC
- Full-time
Provide analysis, insights, and recommendations to senior business leaders and other stakeholders to drive evidence-based operational decisions
Added 4 hours ago
CC
Data Engineer
Canadian Cancer Society
Montreal, QC
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 4 hours ago
CC
Data Engineer
Canadian Cancer Society
Toronto, ON
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 4 hours ago
CC
Data Engineer
Canadian Cancer Society
Vancouver, BC
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 4 hours ago
CC
Data Engineer
Canadian Cancer Society
Halifax, NS
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 4 hours ago
CC
Data Engineer
Canadian Cancer Society
Calgary, AB
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 4 hours ago
Risk Analytics Manager
First West
Langley (District), BC · Langley, BC
The Risk Analytics Manager supports enterprise risk management through quantitative analysis, portfolio monitoring, and the development of reliable management information. The role is…

SS&C Technologies

Director, Investor Services

Mississauga, ON, Canada

Salary Range: $120,000-$150,000 CAD · Full-time

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Job details

Pay: Salary Range: $120,000-$150,000 CAD
Job type: Full-time
Experience: 8+ years’ Supervisory experience in Investor Services or Fund Administration.
Posting language: English
Posted: Nov 5, 2026

Original job description

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Director, Investor Services

Location(s): Mississauga, ON | Hybrid

Status: Full Time Permanent

Get To Know Us:

SS&C is leading the way. We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment.

SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few. We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Why You Will Love It Here!

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
Your Future: RRSP Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customized, including SS&C Learning Institute
Extra Perks: Discounts on fitness clubs, travel and more!

Wide-Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees

What You Will Get To Do:

Managing daily responsibilities of multiple teams including involvement in their development and performance.
Deliver feedback to senior management on team performance, client challenges and department initiatives.
Act as point of escalation contact for clients and other internal service groups.
Coordinate new client business meetings with various stakeholders.
Coordinate with internal and external parties to facilitate due diligence requests.
Collaborate and attend operational, client and regulatory meetings as needed
Identify training needs and implement for staff accordingly.
Lead department initiatives as required.
Provide oversight into distribution of investor reporting in accordance with procedures.
Supervision of investor capital activity and wire transfers.
Ensure team deliverables are accurate and completed in a timely manner.
Review of fund manager reports as required.
Respond and resolve to inquiries/issues raised by investors, fund managers or internal counterparts.
Perform application testing as warranted.
Perform other duties as requested

What You Will Bring:

Bachelor's degree, Masters or equivalent work experience.
8+ years’ Supervisory experience in Investor Services or Fund Administration.
Exceptional knowledge of Excel and Office 365.
Adaptability to work under pressure and meet deadlines.
Exemplary organizational and relationship building skills.
Proven ability to solve problems and critical thinking.
Superb ability to build strong relationships while maintaining a client’s first focus.
Advanced working knowledge of Anti Money Laundering (AML) and KYC procedures.

Working knowledge of AI tools and technologies, with the ability to leverage them to improve productivity, analyze information, and enhance workflows

Coverage on US and/or Canadian Holidays may be necessary.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: tacanada@sscinc.com.

No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

Salary Range: $120,000-$150,000 CAD

This job advertisement is for an existing vacancy.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must be able to provide a valid work or study permit, if selected for an interview.

SS&C uses AI tools to help screen and assess applicants by analyzing resumes and applications to identify candidates whose skills match our needs. These tools support, but do not replace, human decision-making

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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More about this job

Responsibilities

The Director of Investor Services manages multiple teams, oversees investor capital activity, and ensures the accuracy and timeliness of investor reporting. They also act as a primary point of escalation for clients and coordinate department initiatives and regulatory meetings.

Requirements

Candidates must possess a Bachelor's or Master's degree and at least 8 years of supervisory experience in Investor Services or Fund Administration. Proficiency in Excel, Office 365, and advanced knowledge of AML and KYC procedures are required.

Skills

Investor Services
Fund Administration
Supervisory Experience
Excel
Office 365
Anti Money Laundering
KYC Procedures
Critical Thinking
Relationship Building
Problem Solving
AI Tools
Workflow Optimization
Team Leadership
Client Escalation Management
Financial Reporting

Benefits

RRSP Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Parental Leave
Fitness Club Discounts

Visa sponsorship

Not detected in the job text

Keywords

Investor Services
Fund Administration
Financial Services
AI-powered Technology
AML
KYC
Excel
Office 365
Investor Reporting
Capital Activity
Wire Transfers
Fund Manager Reports
Application Testing
Stakeholder Management
Due Diligence
Regulatory Compliance
Team Leadership
Performance Management
Hybrid Work Model
Professional Development

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