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Added 12 mins ago
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SS&C Technologies

Senior Associate, Investor Services

Toronto, ON, Canada
Mississauga, ON, Canada

Salary Range: $55,000-$70,000 CAD · Full-time

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Job details

Pay: Salary Range: $55,000-$70,000 CAD
Job type: Full-time
Experience: Minimum 3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
Posting language: English
Posted: Oct 5, 2026

Original job description

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Senior Associate, Investor Services

Location(s): Mississauga, ON | Hybrid

Status: Full Time Permanent

Get To Know Us:

SS&C is leading the way. We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment.

SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few. We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Why You Will Love It Here!

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
Your Future: RRSP Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customized, including SS&C Learning Institute
Extra Perks: Discounts on fitness clubs, travel and more!
Wide-Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees

What You Will Get To Do:

Act as main contact for fund investors and managers via email and telephone correspondence.
Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
Communicate pending transactions to fund management as required.
Prepare and validate investor statements to fund accounting information.
Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
Comply with department policies and procedures for processing of above activities.
Participate in system and process enhancement.
Perform other related duties as assigned by department management.

What You Will Bring:

Minimum 3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
Undergraduate degree or equivalent experience
Advanced knowledge of Microsoft Office product suite, specifically Excel
Experience in the financial services is a plus
Knowledge of Anti-Money Laundering and KYC procedures is a plus
Overtime may be required to meet Client and Department deliverables
Due to global client base requirements; coverage on Canadian holidays may be necessary
Strong Communication skills both oral and written
Excellent interpersonal skills and customer service orientation
Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: tacanada@sscinc.com.

No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

Salary Range: $55,000-$70,000 CAD

This role is posted for a future opportunity; we’re actively sourcing candidates for. If you are interested in a future position, please apply.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must be able to provide a valid work or study permit, if selected for an interview.

SS&C uses AI tools to help screen and assess applicants by analyzing resumes and applications to identify candidates whose skills match our needs. These tools support, but do not replace, human decision-making.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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More about this job

Responsibilities

The Senior Associate acts as the primary contact for fund investors and managers, handling correspondence and processing subscription and redemption activities. They are also responsible for preparing and validating investor statements and managing wire transfer instructions in compliance with AML requirements.

Requirements

Candidates must have a minimum of 3 years of experience in Hedge or Private Equity Fund administration and an undergraduate degree. Proficiency in Microsoft Office, specifically Excel, and knowledge of AML/KYC procedures are required.

Skills

Fund administration
Investor services
Shareholder services
Microsoft Office
Excel
Anti-Money Laundering
KYC procedures
Communication skills
Interpersonal skills
Customer service
Financial services
Wire transfer processing
Data validation

Benefits

RRSP Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Parental Leave
Fitness Club Discounts

Visa sponsorship

Not detected in the job text

Keywords

Investor Services
Fund Administration
Hedge Funds
Private Equity
AML
KYC
Financial Services
Microsoft Excel
Wire Transfers
Investor Statements
Subscription
Redemption
Hybrid Work
RRSP
Professional Development
Customer Service
Data Validation
Banking Platforms

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