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Added 11 mins ago
Occupational Safety & Health Educator
City of Brandon
Brandon, MB
Under the direction of the Safety and Health Coordinator, the Safety and Health Educator supports the development, implementation, administration and continuous improvement of the City’s…
Added 11 mins ago
PA
Marketing Coordinator (Graphic Design & Video Production)
Penny Appeal Canada
Mississauga, ON
- Contract
Penny Appeal Canada is seeking a creative, organized, and detail-oriented Marketing Coordinator (Graphic Design & Video Production) to join our Marketing Department on a three-month,…
Added 11 mins ago
P
Risk Coordinator (Construction)
PACT
ON · Mississauga, Ontario
- Full-time
The Risk Coordinator supports the delivery of effective risk management practices across the PACT program. This role provides coordination, administrative, and analytical support to ensure…
Added 11 mins ago
DG
Junior Marketing Coordinator – Design, Social Media & Events
DNM Group Ltd.
Sault Ste. Marie, ON
- Full-time
…Partners is growing, and we're looking for a Junior Marketing Coordinator who's ready to get hands-on with design, social media, content creation, and events. From creating graphics and…
Added 11 mins ago
MF
Project Coordinator
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Montreal, QC
- Full-time
Working within the Custom Experiences (Customs) team, your main role will be to support project managers and the entire project team by tracking projects from conception to operation,…
Added 11 mins ago
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Event Coordinator
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Toronto, ON
- Contract
Collaborate with the project teams to ensure the delivery of event logistics
Added 11 mins ago
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Events Specialist
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Vancouver, BC
- Full-time
Support the Resource Development and Special Events Coordinator with local activation of community events in Greater Vancouver.
Added 26 mins ago
4
Warehouse Inventory Coordinator
418e8b69-26de-4093-8bc5-79e8e3f56d1b
PE
- $30 to $35 USD / hour
- Full-time
…correctly. That's where you come in. As our Warehouse Inventory Coordinator, you'll be the person who makes sure nothing goes missing, every asset is event-ready, and our records are sharp…
Added 26 mins ago
C
Project Coordinator, Value Management and Delivery Office, Innovation and Delivery (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Working in the Delivery Centre of Expertise as a Project Coordinator reporting to the Director, you are thoroughly organized and structured, analytical and detail-oriented, while taking an…
Added 41 mins ago
MC
Project Coordinator - Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- Full-time
Project Coordinator / Assistant Project Manager – General Contracting
Added 41 mins ago
MC
Project Coordinator
MatchBox Consulting Group
Surrey, BC
- Full-time
Project Coordinator – Commercial Construction
Added 41 mins ago
QC
Engineering Coordinator
Quarry Consulting
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
The purpose of the Engineering Coordinator - Projects is to be the technical lead for projects. This person ensures that high level design and technical aspects of the projects are solved.…
Added 42 mins ago
B
COORDINATOR, OPERATIONS SUPPORTS - ADVISORY SERVICES (Temporary, 6 months)
BDC
Montreal, QC
- Full-time
…Administer a consulting portfolio of assigned projects and support the operational needs of your business partners. Process additional tasks as distributed amongst the team to balance…
Added 1 hour ago
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Sr. Project Coordinator
AIIM
Toronto, ON · Scarborough, ON
- Full-time
We’re looking for a Senior Project Coordinator to own project governance, coordination and reporting for a full-scale ERP implementation, and to bring technical delivery discipline to our…
Added 1 hour ago
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Events Coordinator
Gowling WLG
Toronto, ON
- $55,000 to $68,000 CAD / year
- Full-time
We are seeking an Events Coordinator to join our Toronto office for a 13 month contract!
Added 1 hour ago
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EPMO Coordinator
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Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Contract
Akkodis is partnering with a leading Canadian insurance organization to identify an experienced EPMO Coordinator to support a large-scale portfolio and integration program.
Added 1 hour ago
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Project Coordinator
Symtech Innovations Ltd.
Richmond Hill, ON
- Full-time
Reporting to the Senior Project Manager, this individual will be responsible for providing direct support to the project management department and Field Staff. Working under direct…
Added 1 hour ago
TI
Document Control Coordinator
Transportation Investment Corporation
Vancouver, BC
- $66,000 to $91,000 CAD / year
- Full-time
…systems and administers the management and disposition of all project information in accordance with established policies, procedures, and best…
Added 1 hour ago
GE
Construction Coordinator- Day Shift
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AB · Edmonton, AB
- Contract
Working as part of the Owner's construction leadership team, the Piping Construction Management Coordinator provides operational leadership and oversight of contractor organizations…
Added 1 hour ago
Fire Chief
The Corporation of The City of St. Thomas
St. Thomas, ON
…of St. Thomas, while also providing technical expertise and support to neighbouring municipalities through established Mutual Aid…
Added 1 hour ago
M
Project Coordinator
Metrolinx
Toronto, ON
- Full-time
The Stations, Civils & Track Program Delivery team is seeking a Project Coordinator for the Northern Corridors Stations Caledonia department. Reporting to the Manager, Program Delivery,…
Added 1 hour ago
OO
Communications Coordinator - Coordonnateur des communications
Office of the Commissioner of Indigenous Languages
Ottawa, ON
- Full-time
Provide day-to-day communications coordination and administrative support, including scheduling project meetings, preparing materials, tracking action items, and following up on…
Added 1 hour ago
Coordinator, Recruitment, Outreach and Community Engagement
Simon Fraser University
Burnaby, BC
…access to higher education and strengthening our impact. We support SFU's strategic goals by enhancing student enrollment, fostering meaningful partnerships, and advancing equity,…
Added 1 hour ago
RA
Facilities Coordinator
Rise Air
Saskatoon, SK
- Full-time
The Facilities Coordinator oversees building operations, maintenance, and facility systems across all company bases, ensuring assets are maintained to a high standard and employees and the…
Added 1 hour ago
NP
Coordinator, Maintenance & Projects
Niagara Parks Commission
Niagara Falls, ON
- Full-time
…within established policies, procedures and guidelines the Coordinator, Maintenance and Projects will supervise, organize, schedule and coordinate the assignment of engineering departmental…

SSA Marine Canada

Coordinator, Cruise Services

Vancouver, BC, Canada

Salary range: $75,120 - $80,000 · Full-time

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Job details

Pay: Salary range: $75,120 - $80,000
Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

SSA Marine Canada Ltd. is a diversified and integrated group of marine logistics companies committed to the success of our people, our customers, and our communities, to sustain and grow Canada’s trade economy for the benefit of all Canadians. Our role in Canada’s supply chain is essential. It’s a responsibility and a privilege, one that inspires us to deliver expert solutions that help move cargo and people across the globe for our customers reliably, safely, and professionally.

SSA Marine is seeking a Coordinator, Cruise Services to join our Canada Place team. This full-time, permanent position is based out of our office in Vancouver and reports to the Supervisor, Cruise Operations.

The Position

The Coordinator, Cruise Services is responsible for overseeing the day-to-day operational, security, passenger flows, ground transportation, and traffic management activities of Canada Place Cruise Terminal. Reporting to the Supervisor, Cruise Operations, this position serves as the primary operational resource during assigned shifts, ensuring safe, secure, efficient, and customer-focused operations while maintaining compliance with regulatory requirements, SSA Marine policies, and industry best practices.

You will be part of a motivated and diverse team and will have a high degree of interaction with all employees throughout the organization.

Salary range: $75,120 - $80,000

Responsibilities & Activities

Support cruise operations planning by helping develop, implement, and improve operational, security, emergency, and contingency procedures.
Assist with planning for new vessel calls, special events, overnight vessels, and other unique operational requirements.
Collaborate with cruise lines, government agencies, terminal stakeholders, and service providers on operational planning and coordination.
Coordinate daily Canada Place Cruise Terminal operations, ensuring safe, secure, and efficient movement of passengers, vehicles, screening services, and ground transportation.
Provide day-to-day leadership and direction to contractors, traffic attendants, and service providers to ensure operational, safety, and customer service standards are met.
Respond to operational issues, incidents, delays, and emergencies; implement corrective actions and prepare operational and regulatory reports.
Manage operational resources by coordinating contractor access, equipment, supplies, inventory, and facility requirements while monitoring costs and reviewing expenditures.
Promote and maintain compliance with health, safety, security, and environmental standards, including regulatory requirements, inspections, audits, incident investigations, and emergency preparedness activities.
Support the Marine Facility Security Officer (MFSO) program and contribute to security plans, audits, drills, and exercises.
Foster teamwork and operational excellence by providing guidance, training, coaching, performance feedback, stakeholder relationship management, continuous improvement support, and other duties assigned by management.

Qualifications & Skills

The successful candidate will coordinate daily cruise terminal operations by liaising with cruise lines, regulatory agencies, contractors, transportation providers, and terminal personnel to ensure safe, efficient, and compliant operations. They will provide operational guidance to service providers, prepare operational and regulatory documentation, and represent SSA Marine during meetings, inspections, emergency exercises, and stakeholder engagements. This role operates in a dynamic environment requiring frequent interaction with passengers and stakeholders, significant physical activity, and the ability to work in both office and outdoor conditions, including performing tasks that may involve heavy physical exertion.

The qualifications and skills to be successful in this position include:

Post-secondary education in business, operations, security, emergency management, or a related field, or an equivalent combination of education and experience.
Minimum five years of experience in operations, transportation, logistics, security, emergency management, or a similar operational environment.
Experience working in complex, multi-stakeholder, unionized environments.
Knowledge of terminal operations, passenger processing, transportation logistics, contractor coordination, and security operations; cruise industry experience is an asset.
Working knowledge of health and safety legislation, emergency management principles, regulatory requirements, and marine security regulations.
Proven ability to collaborate effectively with government agencies, regulatory bodies, contractors, and external stakeholders.
Strong leadership, decision-making, problem-solving, communication, stakeholder engagement, planning, project coordination, and Microsoft Office skills.
Ability to work flexible schedules, manage competing priorities, adapt to changing operational demands, maintain confidentiality, and uphold safety, security, environmental, and compliance standards.

Benefits of Working with SSA Marine

A compensation package which includes extended health & dental benefits.
Access to learning and professional development opportunities to support you and your career development.
Wellness and Employee Assistance programs.
Enjoy a company culture that is steeped in care for employees and where community and diversity, equity and inclusion are valued.

To Apply

If you are looking to broaden your horizon and are committed to making a difference, we’d like to meet you.

As part of our hiring process, we use the Predictive Index Behavioural Assessment to better understand how your natural work style aligns with the role and our company culture. While we encourage applicants to complete the assessment, it is not a mandatory requirement to apply for any open roles. The assessment takes only 10-15 minutes to complete and has no right or wrong answers - just be yourself!

Please follow this link to complete the assessment: PI Assessment

To learn more about our operations and company culture, mission, and vision, please view our website at www.ssamarine.ca

At SSA Marine, we acknowledge that certain applicants may bring unique expertise and skills that warrant consideration for a salary beyond the specified range. In exceptional situations, we are open to discussing such cases.

SSA Marine is committed to Employment Equity. We welcome and embrace applicants with diverse experiences, abilities, backgrounds and perspectives. If you have preferred pronouns, please let us know when you apply.

Furthermore, we are committed to providing an inclusive and accessible environment. If you require accommodation during the recruitment process, please let us know, and we will work with you to support your request.

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More about this job

Responsibilities

Coordinate daily cruise terminal operations, including passenger and vehicle flows, security screening, ground transportation, and traffic management. Lead service providers and contractors, respond to incidents and emergencies, maintain regulatory and safety compliance, and support operational planning, reporting, and stakeholder coordination.

Requirements

Requires post-secondary education in business, operations, security, emergency management, or a related field, or equivalent education and experience, plus at least five years of relevant operational experience. Candidates should have experience in complex, multi-stakeholder unionized environments, knowledge of safety, emergency, regulatory, and marine security requirements, and strong leadership, communication, planning, and coordination skills.

Skills

Cruise Terminal Operations
Operational Planning
Security Operations
Emergency Management
Passenger Processing
Transportation Logistics
Contractor Coordination
Stakeholder Engagement
Leadership
Decision-Making
Problem-Solving
Communication
Project Coordination
Regulatory Compliance
Health and Safety
Microsoft Office

Benefits

Extended Health and Dental Benefits
Learning and Professional Development Opportunities
Wellness Programs
Employee Assistance Programs

Visa sponsorship

Not detected in the job text

Keywords

Cruise Terminal
Marine Logistics
Passenger Flows
Ground Transportation
Traffic Management
Passenger Processing
Vessel Calls
Operational Planning
Security Plans
Marine Facility Security Officer
Emergency Preparedness
Contingency Procedures
Incident Investigations
Regulatory Compliance
Health and Safety Legislation
Marine Security Regulations
Contractor Coordination
Transportation Logistics
Operational Reporting
Inspections and Audits
Emergency Drills and Exercises
Inventory Management
Cost Monitoring
Microsoft Office
Unionized Environment
Stakeholder Engagement

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