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Added 30 mins ago
Manager, Advisory Services
Affinity Credit Union
Watrous, SK
…Watrous, Strasbourg, Nokomis, & Colonsay locations. You’ll coach talent that delivers exceptional service & professional advice to our personal, commercial & agricultural members. Fuel your…
Added 1 hour ago
TT
Director, Manufacturing Operations (North America)
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
…certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and…
Added 2 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
…Safety Strategy, establishing strategic priorities, objectives, performance measures, and accountabilities that align occupational health and safety with the City’s broader strategic…
Added 2 hours ago
TS
Regional Manager - Edmonton
TalentSphere Staffing Solutions
AB · Edmonton, AB
- Full-time
We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships within a growing commercial construction environment.
Added 2 hours ago
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Senior HSEQ Advisor
Sedgman
Vancouver, BC
- Full-time
…you will play a key regional role supporting our projects and business activities across the Americas, providing practical HSEQ expertise from tender and project establishment through to…
Added 2 hours ago
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Data Analytics Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
…expectations, and development plans. Allocate work based on business priorities and capacity. Coach team members, conduct regular performance reviews, address performance gaps, and support…
Added 2 hours ago
AT
Lead Data Analyst
Altis Technology
Ottawa, ON · Greater Ottawa Metropolitan Area
- Contract
…and people leadership to strengthen industry reliability and…
Added 2 hours ago
C
Leader, Solutions Designer
Cisco
Montreal, QC
- Full-time
…deliver innovative technical solutions that align with customer business goals and Cisco’s strategic vision. You will coach and mentor your team to deliver their best outcomes. You will…
Added 2 hours ago
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Quality Assurance Engineer
Trulioo
Remote, Canada
- $85,000 to $95,000 CAD / year
- Full-time
- Remote
…that can verify more than 5 billion people and 700 million business entities spanning 195…
Added 2 hours ago
Pigment Delivery Director
Clearsulting
Canada
Mentor, coach, and develop consultants by providing technical guidance, reviewing work products, and supporting career development.
Added 2 hours ago
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Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Develop and quantify relationships between package performance, polymer properties, preform design, injection molding, reheating, and stretch blow molding processes.
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VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Translate financial information into actionable business insights that improve profitability, working capital, cash flow, and operational performance.
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HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 2 hours ago
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Leader, Solutions Designer
Cisco
Montreal, QC
- Full-time
…deliver innovative technical solutions that align with customer business goals and Cisco’s strategic vision. You will coach and mentor your team to deliver their best outcomes. You will…
Added 3 hours ago
CL
Director, Client Relationships Eastern Canada
Canada Life
London, ON
- Full-time
…key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a…
Added 3 hours ago
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Director, Client Relationships Eastern Canada
Canada Life
Halifax, NS
- Full-time
…key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a…
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Director, Client Relationships Eastern Canada
Canada Life
Toronto, ON
- Full-time
…key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a…
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Director, Client Relationships Western Canada
Canada Life
Calgary, AB
- Full-time
…key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a…
Added 3 hours ago
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Head of Performance Marketing
Tiller Digital
Calgary, AB
- Full-time
…media and conversion optimization who can independently assess performance, challenge strategies, coach strategists, and step into execution when needed. You'll collaborate closely with our…
Added 3 hours ago
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Director, Client Relationships Western Canada
Canada Life
Vancouver, BC
- Full-time
…key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a…
Added 3 hours ago
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Director, Client Relationships Western Canada
Canada Life
Winnipeg, MB
- Full-time
…key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a…
Added 4 hours ago
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ELYSIS – Directeur(trice), Ressources humaines et Communications / Director, Human Resources & Communications
ELYSIS LP
Montreal, QC
- Full-time
…pragmatique des activités liées au recrutement, à la gestion de la performance, à la rémunération, à la gestion des talents et aux relations avec les…
Added 4 hours ago
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Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
Team leadership. You will supervise, coach, and develop staff and remote team members on engagement files. This includes reviewing their work, giving regular performance feedback, and…
Added 4 hours ago
AF
Process Assistant
Amazon Fulfillment Centre and Service Provider
Langley (District), BC · Langley, BC
- Full-time
…resolve operational issues, supports frontline staff in meeting performance and quality targets, and ensures adherence to standard operating procedures. Responsibilities also involve…
Added 4 hours ago
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Manager - Software Engineering
CARFAX
London, ON
- $114,000 to $164,000 CAD / year
- Full-time
…services, content and data to better support our consumers and business partners. Our team uses Agile Development to harness innovative technologies to bring ideas to…

SSENSE

Senior Manager, Process & Product

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us:

SSENSE is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views.

About the Role:

As the Senior Manager, Process & Product, you will lead a specialized team responsible for shaping SSENSE’s Planning, Merchandising, and Creative platforms. Acting as the critical bridge between commercial stakeholders and software engineering, you will oversee the complete product lifecycle - from business process design and UI/UX architecture to complex tooling functionality. Ultimately, you will balance strategic portfolio governance, people leadership, and workflow optimization to translate commercial requirements into high-performing, AI-enhanced software capabilities.

What You Will Do:

Partner with executive stakeholders to define and execute a 12-18 month technical roadmap for Planning, Merchandising, and Creative domains, aligning technology delivery with commercial objectives.
Coach a high-performing team of Product and Process Managers across user research, UI/UX prototyping, functional scoping, and rollout management.
Guide the team in delivering friction-free, intuitive UI/UX layouts and automated business processes that eliminate context switching and redundant data entry.
Direct the integration of advanced AI/ML capabilities (e.g., Generative AI asset creation, intelligent assistants, automated tagging) into core enterprise tools to maximize task velocity.
Serve as the principal liaison for platform health in executive reviews (S&OP/WBRs) while overseeing third-party vendor evaluations, SaaS integrations, and platform stability.

Qualifications:

7+ years in product management, business process engineering, or digital operations (ideally in e-commerce/retail tech), with 3+ years directly managing digital delivery teams.
Bachelor’s degree in Business Technology, Computer Science, or related field (MBA preferred), along with a required Six Sigma Green Belt and Professional Product Management Certification.
Proven functional ownership of complex enterprise execution software, such as Assortment Planning Tools, Merchandising Engines, and Creative/DAM/PIM platforms.
Demonstrated track record of evaluating, designing, and shipping AI/ML-enhanced tools, automated content workflows, and predictive decision-support capabilities.
Deep technical understanding of end-to-end data flow, system integration, and vendor readiness (RFIs/RFPs, contract negotiations).

What Sets You Apart:

Strategic Connector: Exceptional stakeholder management skills, with a unique ability to translate high-level commercial strategy into clear, executable engineering deliverables across a global matrix.
Forward-Thinking Visionary: A champion of modern technology who proactively designs productive "Human + AI" operational workflows while coaching peers on ethical AI applications.
Analytical Problem Solver: Highly capable of diagnosing systemic disruptions in complex workflows and implementing scalable technical or process-based solutions.
Executive Presence: Superior communication skills with the ability to confidently articulate complex architectural challenges and platform performance metrics to senior leadership.
Empathetic Coach: A dedicated people leader with a passion for mentoring senior team members, building digital excellence, and fostering a culture of direct accountability.

Why Join Us:

Extended health and dental benefits, including comprehensive mental health programs and coverage.
Parental top up program.
Generous employee discount on ssense.com.
Access to telemedicine and employee and family assistance program.
Savings and retirement plan matching contributions.
Gender Affirmation Coverage.
Opportunity to work with cutting edge technologies and an innovative team that’s pushing the boundaries of technology.

SSENSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need special accommodations, let us know. We will do our best to accommodate you!

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More about this job

Responsibilities

You will lead a team to shape Planning, Merchandising, and Creative platforms by bridging commercial requirements with software engineering. This involves overseeing the full product lifecycle, integrating AI/ML capabilities, and managing technical roadmaps to optimize business processes.

Requirements

Candidates must have 7+ years of experience in product management or business process engineering with 3+ years in leadership. A bachelor's degree, Six Sigma Green Belt, and a professional product management certification are required.

Skills

Product management
Business process engineering
Digital operations
UI/UX architecture
Stakeholder management
AI/ML integration
Strategic planning
People leadership
Workflow optimization
Data flow analysis
Vendor management
Assortment planning
Merchandising
Creative platforms
Six Sigma
Product lifecycle management

Benefits

Extended health and dental benefits
Mental health programs
Parental top up program
Employee discount
Telemedicine
Employee and family assistance program
Savings and retirement plan matching contributions
Gender Affirmation Coverage

Visa sponsorship

Not detected in the job text

Keywords

Product Management
Business Process Engineering
E-commerce
Retail Tech
UI/UX
AI/ML
Generative AI
Six Sigma Green Belt
Assortment Planning
Merchandising Engines
DAM
PIM
SaaS
RFI
RFP
S&OP
WBR
Data Flow
System Integration
Product Lifecycle
Strategic Governance
Software Engineering
Digital Delivery
Predictive Analytics
Workflow Automation
Enterprise Software
Technical Roadmap
Stakeholder Management
Platform Health
Vendor Evaluation

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