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Added 2 mins ago
ES
Analyste d’affaires - Business Analyst - Montréal
Equans Services Canada & US
Montreal, QC
- Full-time
Reporting to the Commercial Finance Manager, the analyst will provide financial and operational analysis for a portfolio of complex operational contracts across Canada and the US. The role…
Added 32 mins ago
C
Manager, AI Platforms (Permanent)
CoreFactor
Toronto, ON
- Full-time
…establish reusable platform capabilities and integrate enterprise data, applications and third-party AI services. Provide leadership in establishing AI platform standards, governance…
Added 32 mins ago
AE
Senior Manager, Asset Management & Engineering
ATCO EnPower
Calgary, AB
- Full-time
Reporting to the General Manager, Midstream, the Senior Manager leads Facility Engineering, Operations Engineering, Maintenance and Asset Performance. The role translates Product Line…
Added 32 mins ago
MC
SEO Strategist (Search & AI Visibility)
McCANN Canada
Toronto, ON
- Full-time
Strong technical SEO expertise, including crawling, indexing, site architecture, redirects, structured data, page experience, and website governance.
Added 32 mins ago
R
Senior Manager, Customer Success Operations
Ryan
Toronto, ON
- Full-time
…process design, and cross-functional leadership. The Senior Manager owns key Customer Success operational capabilities, including reporting and insights, data quality and governance,…
Added 32 mins ago
LM
Manager, Workplace Operations & Executive Support - Canada
Liberty Mutual Canada
Toronto, ON
- Full-time
Working with Canadian leaders and enterprise partners, the Manager exercises local operational authority within approved budgets and policies, while lease commitments and capital-project…
Added 32 mins ago
TP
Associate Director, Software Engineering
Toronto Pearson International Airport
Toronto, ON
- Full-time
…Technology Delivery, Architecture, Cybersecurity, Operations and Data teams, you will develop engineering leaders and build high-performing teams that deliver maintainable, valuable…
Added 32 mins ago
IF
Director - Governance & Client Account Management
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
The Governance Director – Client Account Management provides day to day oversight; guidance and strategic leadership to our client and the broader support team at IFDS and SS&C through…
Added 33 mins ago
CI
Manager, AI Platforms (Permanent)
CoreFactor Inc.
Toronto, ON · Downtown Toronto (Ryerson), Ontario
- Full-time
…establish reusable platform capabilities and integrate enterprise data, applications and third-party AI services. Provide leadership in establishing AI platform standards, governance…
Added 1 hour ago
RH
Marketing Manager
Robert Half
Calgary, AB
- Full-time
Reporting to the CFO, the Marketing Manager will play a critical role in supporting business growth through data-driven marketing initiatives, digital marketing excellence, and…
Added 1 hour ago
MA
Supply Chain Category Management Advisor
Manpower Alberta
Calgary, AB
- $55.75 to $82.95 CAD / hour
- Contract
Reporting to the Manager/Senior Manager, SCM Operations Category Management, the Contract SCM Analyst is responsible for managing assigned category portfolios and related work throughout…
Added 1 hour ago
CG
Manager, Sales Governance and Operations
Calian Group
Ottawa, ON
- Full-time
We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this…
Added 1 hour ago
MB
Manager, Finance
Maison Birks
Montreal, QC
- Full-time
Reporting to the Senior Director Accounting & Reporting, the Finance Manager will be responsible for financial accounting, reporting and overall governance, which involves month-end close…
Added 1 hour ago
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Manager, Business Process
ARC'TERYX
North Vancouver, BC
- Full-time
As Manager, Business Process, you own the design, improvement, and governance of supply chain planning processes across the organization. You are the person who turns operational complexity…
Added 1 hour ago
B
Senior Manager, Business Risk
BMO
Toronto, ON · FCP
- Full-time
Represents the business/group on Governance/Risk Working Groups/Forums and provides regular updates.
Added 1 hour ago
A
Impact - Senior Manager/Manager, Climate Action
Aritzia
Vancouver, BC
- Full-time
…sustainability of our business practices and supply chain. As the Senior Manager / Manager, Sustainability Strategy, Decarbonization, you will support with developing and executing…
Added 1 hour ago
HN
Commercial Manager / Senior Commercial Manager
Horizon New Energy
Calgary, AB
- Full-time
We are looking for a Commercial Manager / Senior Commercial Manager to help grow our renewable energy portfolio across Canada. Reporting to Horizon’s Managing Director, you will lead…
Added 1 hour ago
LC
Occupational Health & Safety (OHS) Manager
Lactalis Canada
Belleville, ON
- Full-time
Based out of Belleville, Ontario, the onsite Occupational, Health & Safety (“OHS”) Manager will be responsible for providing leadership and oversight for the site in charge establishing…
Added 1 hour ago
Assistant Branch Manager
Money Mart
Toronto, ON
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on
Added 2 hours ago
AC
Manager, Enterprise Data Platform & Governance
Air Canada Vacations
Montreal, QC
- Full-time
The Manager, Enterprise Data Platform & Governance will lead the team responsible for building, operating, scaling, and securing ACV’s core data infrastructure. In this role, you will be…
Added 2 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 2 hours ago
YB
Director, Information Technology
YWCA BC
Vancouver, BC
- Full-time
Direct reports: Senior IT Systems Manager, plus additional technical staff as required
Added 2 hours ago
OS
Inventory and Materials Specialist
Orion Steel Group
Edmonton, AB
- Full-time
…Edmonton, Alberta. This position reports to the Senior Procurement Manager and is responsible for maintaining the accuracy, reliability, and control of inventory across the main warehouse…
Added 2 hours ago
T
Program Change Control Manager
Thales
Ottawa, ON
- Full-time
We have a current vacancy for a Program Change Control Manager who owns the integrity, governance, and governance level intake of the organization's project delivery pipeline. This role is…
Added 2 hours ago
T
Non-Technical Publications Manager
Thales
Ottawa, ON
- Full-time
We have a current vacancy for a Non-Technical Publications Manager who is responsible for the leadership, coordination, governance and continuous improvement of the non-technical…

SSENSE

Senior Manager, Process & Product

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us:

SSENSE is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views.

About the Role:

As the Senior Manager, Process & Product, you will lead a specialized team responsible for shaping SSENSE’s Planning, Merchandising, and Creative platforms. Acting as the critical bridge between commercial stakeholders and software engineering, you will oversee the complete product lifecycle - from business process design and UI/UX architecture to complex tooling functionality. Ultimately, you will balance strategic portfolio governance, people leadership, and workflow optimization to translate commercial requirements into high-performing, AI-enhanced software capabilities.

What You Will Do:

Partner with executive stakeholders to define and execute a 12-18 month technical roadmap for Planning, Merchandising, and Creative domains, aligning technology delivery with commercial objectives.
Coach a high-performing team of Product and Process Managers across user research, UI/UX prototyping, functional scoping, and rollout management.
Guide the team in delivering friction-free, intuitive UI/UX layouts and automated business processes that eliminate context switching and redundant data entry.
Direct the integration of advanced AI/ML capabilities (e.g., Generative AI asset creation, intelligent assistants, automated tagging) into core enterprise tools to maximize task velocity.
Serve as the principal liaison for platform health in executive reviews (S&OP/WBRs) while overseeing third-party vendor evaluations, SaaS integrations, and platform stability.

Qualifications:

7+ years in product management, business process engineering, or digital operations (ideally in e-commerce/retail tech), with 3+ years directly managing digital delivery teams.
Bachelor’s degree in Business Technology, Computer Science, or related field (MBA preferred), along with a required Six Sigma Green Belt and Professional Product Management Certification.
Proven functional ownership of complex enterprise execution software, such as Assortment Planning Tools, Merchandising Engines, and Creative/DAM/PIM platforms.
Demonstrated track record of evaluating, designing, and shipping AI/ML-enhanced tools, automated content workflows, and predictive decision-support capabilities.
Deep technical understanding of end-to-end data flow, system integration, and vendor readiness (RFIs/RFPs, contract negotiations).

What Sets You Apart:

Strategic Connector: Exceptional stakeholder management skills, with a unique ability to translate high-level commercial strategy into clear, executable engineering deliverables across a global matrix.
Forward-Thinking Visionary: A champion of modern technology who proactively designs productive "Human + AI" operational workflows while coaching peers on ethical AI applications.
Analytical Problem Solver: Highly capable of diagnosing systemic disruptions in complex workflows and implementing scalable technical or process-based solutions.
Executive Presence: Superior communication skills with the ability to confidently articulate complex architectural challenges and platform performance metrics to senior leadership.
Empathetic Coach: A dedicated people leader with a passion for mentoring senior team members, building digital excellence, and fostering a culture of direct accountability.

Why Join Us:

Extended health and dental benefits, including comprehensive mental health programs and coverage.
Parental top up program.
Generous employee discount on ssense.com.
Access to telemedicine and employee and family assistance program.
Savings and retirement plan matching contributions.
Gender Affirmation Coverage.
Opportunity to work with cutting edge technologies and an innovative team that’s pushing the boundaries of technology.

SSENSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need special accommodations, let us know. We will do our best to accommodate you!

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More about this job

Responsibilities

You will lead a team to shape Planning, Merchandising, and Creative platforms by bridging commercial requirements with software engineering. This involves overseeing the full product lifecycle, integrating AI/ML capabilities, and managing technical roadmaps to optimize business processes.

Requirements

Candidates must have 7+ years of experience in product management or business process engineering with 3+ years in leadership. A bachelor's degree, Six Sigma Green Belt, and a professional product management certification are required.

Skills

Product management
Business process engineering
Digital operations
UI/UX architecture
Stakeholder management
AI/ML integration
Strategic planning
People leadership
Workflow optimization
Data flow analysis
Vendor management
Assortment planning
Merchandising
Creative platforms
Six Sigma
Product lifecycle management

Benefits

Extended health and dental benefits
Mental health programs
Parental top up program
Employee discount
Telemedicine
Employee and family assistance program
Savings and retirement plan matching contributions
Gender Affirmation Coverage

Visa sponsorship

Not detected in the job text

Keywords

Product Management
Business Process Engineering
E-commerce
Retail Tech
UI/UX
AI/ML
Generative AI
Six Sigma Green Belt
Assortment Planning
Merchandising Engines
DAM
PIM
SaaS
RFI
RFP
S&OP
WBR
Data Flow
System Integration
Product Lifecycle
Strategic Governance
Software Engineering
Digital Delivery
Predictive Analytics
Workflow Automation
Enterprise Software
Technical Roadmap
Stakeholder Management
Platform Health
Vendor Evaluation

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