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Added 4 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Joliette, QC
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 4 mins ago
TT
Junior I&C Engineer (EIT)/Technologist
Tetra Tech
Vancouver, BC
- Full-time
Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in 550 locations around the world. Our reputation rests on the technical…
Added 4 mins ago
RU
Shift Manager
Ricoh USA, Inc.
Toronto, ON
- Full-time
Management the development of production employees by training, coaching, and counseling employees.
Added 4 mins ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Montreal, QC
- Full-time
…Dealers and Marketplaces) and advisors, while also supporting delivery on priorities within the Corporate Strategy and Member Services…
Added 4 mins ago
ML
Maintenance Stockroom Controller
Maple Leaf Foods Inc
Port Perry, ON
- $47,000 to $69,000 CAD / year
- Full-time
…issued for Maintenance personnel. They maintain the inventory management and warehousing long- term strategies based on the consequences of equipment failure and the business’…
Added 4 mins ago
E
Trade Support Executive - Toronto Town Office
Emirates
Toronto, ON
- Full-time
Manage trade communications through Emirates digital marketing platforms, including newsletters, promotional campaigns, database management and campaign performance reporting.
Added 4 mins ago
Y
Business Systems Analyst - AI Delivery
Yochana
Brampton, ON
- Contract
Position Name – Business Systems Analyst - AI Delivery
Added 4 mins ago
T
Technical Lead AI Delivery
TechDoQuest
Brampton, ON
- Contract
…stakeholders, solution architects, vendors, security teams, and delivery teams to transform AI opportunities into scalable production solutions that drive business…
Added 4 mins ago
S
Coordonnateur(trice) des opérations, gestion des commandes // Operations Coordinator, Order Management
SharkNinja
Montreal, QC
- Full-time
Added 4 mins ago
H
Global Mining Practice Business Development Leader
HDR
Ottawa, ON
- Full-time
…detailed design, construction, operations, water and mine waste management, and closure and reclamation. You’ll connect clients with integrated technical, environmental, water, power,…
Added 4 mins ago
AS
Logistics Coordinator
ATCO Structures
QC · Laprairie, QC
- Full-time
…logistics from start to finish including regional lease fleet management, scheduling of mobilization & demobilization of products and services to/from site, being the main point of contact…
Added 4 mins ago
DE
Debrief Supervisor
DHL Express
Mirabel, QC
- Full-time
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Added 4 mins ago
KC
Vice-President (Sr. Manager), Corporate Finance
KPMG Canada
Toronto, ON
- Full-time
Oversee a range of corporate finance projects concurrently and assume responsibility for the day-to-day execution and delivery of service on projects.
Added 4 mins ago
DC
National Support Specialist, Real Property Management Services
Defence Construction Canada
Ottawa, ON
- Full-time
Reporting to the National Director, Real Property Management Services (RPMS), the National Support Specialist, RPMS, provides integral support to developing and managing the rollout of RPMS…
Added 4 mins ago
PL
AVP, Deal Pricing, Methodology & Proposition
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Toronto, ON
- Full-time
…achieve this by working closely with the ALM and investment management…
Added 4 mins ago
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Maintenance Technician IV, Building Electrician - Kelowna Airport (YLW)
Equans Services Canada & US
Kelowna, BC
- Full-time
Be part of the facilities management out-of-hours team, ensuring the successful delivery of all Property and Customer services within the full operational coverage (i.e. 7day/365/year).
Added 4 mins ago
AC
Power BI Specialist
Amphenol Communications Solutions
Markham, ON
- Full-time
The role will deliver reporting at executive, functional management, and operational levels, working closely with business owners, key stakeholders and the IT team members globally. Strong…
Added 4 mins ago
TA
Inside Sales Representative
Tempest Aviation Group - Aircraft & Parts Sales
Kelowna, BC
- Full-time
Work with our internal teams to confirm accurate availability and delivery timelines
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Artificial Intelligence (AI) Governance Specialist
NuEnergy.ai
Ottawa, ON
- Full-time
We’re looking for an experienced and client-focused AI Governance Specialist to join our team, leading the delivery of our AI governance, digital sovereignty, and education services while…
Added 4 mins ago
IH
Clinical Nurse Specialist | MHSU
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…development of new knowledge, formal and informal education delivery, and expert clinical consultation. The CNS provides leadership and focuses on improving outcomes and quality of care by…
Added 4 mins ago
FC
Casual Courier
FedEx Canada
Cranbrook, BC
- Part-time
To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide…
Added 4 mins ago
IH
Clinical Practice Educator | Palliative
Interior Health Authority
Penticton, BC
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The Clinical Practice Educator (CPE) provides leadership in the delivery of nursing education and instruction to staff and patients/clients based on adult education principles and…
Added 4 mins ago
CC
Global Account Manager
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Toronto, ON · North York, ON
- Full-time
…customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you unlimited…
Added 4 mins ago
Pharmacist
CareRx
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…palliative care prescriptions and arranging drug deliveries with our delivery…
Added 4 mins ago
TA
Customer Accounts Advisor-Part Time
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Assist with merchandise returns and guest deliveries as directed by management.

SSENSE

Senior Manager, Process & Product

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us:

SSENSE is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views.

About the Role:

As the Senior Manager, Process & Product, you will lead a specialized team responsible for shaping SSENSE’s Planning, Merchandising, and Creative platforms. Acting as the critical bridge between commercial stakeholders and software engineering, you will oversee the complete product lifecycle - from business process design and UI/UX architecture to complex tooling functionality. Ultimately, you will balance strategic portfolio governance, people leadership, and workflow optimization to translate commercial requirements into high-performing, AI-enhanced software capabilities.

What You Will Do:

Partner with executive stakeholders to define and execute a 12-18 month technical roadmap for Planning, Merchandising, and Creative domains, aligning technology delivery with commercial objectives.
Coach a high-performing team of Product and Process Managers across user research, UI/UX prototyping, functional scoping, and rollout management.
Guide the team in delivering friction-free, intuitive UI/UX layouts and automated business processes that eliminate context switching and redundant data entry.
Direct the integration of advanced AI/ML capabilities (e.g., Generative AI asset creation, intelligent assistants, automated tagging) into core enterprise tools to maximize task velocity.
Serve as the principal liaison for platform health in executive reviews (S&OP/WBRs) while overseeing third-party vendor evaluations, SaaS integrations, and platform stability.

Qualifications:

7+ years in product management, business process engineering, or digital operations (ideally in e-commerce/retail tech), with 3+ years directly managing digital delivery teams.
Bachelor’s degree in Business Technology, Computer Science, or related field (MBA preferred), along with a required Six Sigma Green Belt and Professional Product Management Certification.
Proven functional ownership of complex enterprise execution software, such as Assortment Planning Tools, Merchandising Engines, and Creative/DAM/PIM platforms.
Demonstrated track record of evaluating, designing, and shipping AI/ML-enhanced tools, automated content workflows, and predictive decision-support capabilities.
Deep technical understanding of end-to-end data flow, system integration, and vendor readiness (RFIs/RFPs, contract negotiations).

What Sets You Apart:

Strategic Connector: Exceptional stakeholder management skills, with a unique ability to translate high-level commercial strategy into clear, executable engineering deliverables across a global matrix.
Forward-Thinking Visionary: A champion of modern technology who proactively designs productive "Human + AI" operational workflows while coaching peers on ethical AI applications.
Analytical Problem Solver: Highly capable of diagnosing systemic disruptions in complex workflows and implementing scalable technical or process-based solutions.
Executive Presence: Superior communication skills with the ability to confidently articulate complex architectural challenges and platform performance metrics to senior leadership.
Empathetic Coach: A dedicated people leader with a passion for mentoring senior team members, building digital excellence, and fostering a culture of direct accountability.

Why Join Us:

Extended health and dental benefits, including comprehensive mental health programs and coverage.
Parental top up program.
Generous employee discount on ssense.com.
Access to telemedicine and employee and family assistance program.
Savings and retirement plan matching contributions.
Gender Affirmation Coverage.
Opportunity to work with cutting edge technologies and an innovative team that’s pushing the boundaries of technology.

SSENSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need special accommodations, let us know. We will do our best to accommodate you!

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More about this job

Responsibilities

You will lead a team to shape Planning, Merchandising, and Creative platforms by bridging commercial requirements with software engineering. This involves overseeing the full product lifecycle, integrating AI/ML capabilities, and managing technical roadmaps to optimize business processes.

Requirements

Candidates must have 7+ years of experience in product management or business process engineering with 3+ years in leadership. A bachelor's degree, Six Sigma Green Belt, and a professional product management certification are required.

Skills

Product management
Business process engineering
Digital operations
UI/UX architecture
Stakeholder management
AI/ML integration
Strategic planning
People leadership
Workflow optimization
Data flow analysis
Vendor management
Assortment planning
Merchandising
Creative platforms
Six Sigma
Product lifecycle management

Benefits

Extended health and dental benefits
Mental health programs
Parental top up program
Employee discount
Telemedicine
Employee and family assistance program
Savings and retirement plan matching contributions
Gender Affirmation Coverage

Visa sponsorship

Not detected in the job text

Keywords

Product Management
Business Process Engineering
E-commerce
Retail Tech
UI/UX
AI/ML
Generative AI
Six Sigma Green Belt
Assortment Planning
Merchandising Engines
DAM
PIM
SaaS
RFI
RFP
S&OP
WBR
Data Flow
System Integration
Product Lifecycle
Strategic Governance
Software Engineering
Digital Delivery
Predictive Analytics
Workflow Automation
Enterprise Software
Technical Roadmap
Stakeholder Management
Platform Health
Vendor Evaluation

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