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SSP America

Assistant Restaurant Manager

Ottawa, ON, Canada

$55,400 - $59,400 / year · Full-time

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Job details

Pay: $55,400 - $59,400 / year
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Ottawa International Airport (YOW) | Canal Market

Join our team as an Assistant Restaurant Manager for Canal Market in the Ottawa Airport!

$55,400 - $59,400 / year
Quarterly bonus potential
End of fiscal year super bonus potential
Comprehensive Benefits
Free Employee Parking

Our Assistant Restaurant Managers are experts at delegating tasks, delivering exceptional customer service, leading by example and developing their team.

SSP Canada operates several restaurants throughout the Ottawa International Airport, including: From Zak’s Diner to Big Rig Kitchen & Brewery, YOW is home to iconic brands.

Essential Functions

Recruits, trains, develops and communicates with team of Food Travel Experts Implements and maintains guest service standards and/or brand specifications.
Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
Develops, plans and assigns daily goals, tasks and Team Member assignments.
Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.
Maintains adherence to all company policies and procedures, as well as provincial health/sanitation standards.
Manages all office tasks, including management of funds, receiving, inventory, purchasing, team member scheduling and payroll.

Skills & Other Requirements

Minimum of two (2) years of experience in the food & beverage industry, in a management capacity in a full-service dining w/ bar environment required.
Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
Excellent written and verbal communication
Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities
Ability to obtain Transport Canada Security Clearance

Required

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:

https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

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More about this job

Responsibilities

Lead, train, develop, and evaluate team members while assigning daily tasks and ensuring excellent guest service and brand standards. Oversee merchandising, inventory, sales monitoring, compliance with company and health standards, and office operations including funds, purchasing, scheduling, and payroll.

Requirements

Requires at least two years of food and beverage industry experience in a management role within a full-service dining environment with a bar. Candidates must demonstrate strong communication, organization, conflict management, and decision-making skills, and be able to obtain Transport Canada security clearance and a Restricted Area Identification Card.

Skills

Team Leadership
Recruiting
Training And Development
Customer Service
Task Delegation
Conflict Management
Performance Management
Sales Analysis
Inventory Management
Scheduling
Payroll Administration
Purchasing
Fund Management
Written And Verbal Communication
Organization
Sound Judgment And Decision-Making

Benefits

Quarterly Bonus Potential
End-Of-Fiscal-Year Bonus Potential
Comprehensive Benefits
Free Employee Parking

Visa sponsorship

Not detected in the job text

Keywords

Food And Beverage
Restaurant Management
Full-Service Dining
Bar Environment
Guest Service Standards
Brand Specifications
Merchandising Standards
Inventory
Sales Reports
Comparison Shopping
Health And Sanitation Standards
Purchasing
Team Scheduling
Payroll
Transport Canada Security Clearance
Restricted Area Identification Card
Airport Security

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