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SSP America

Assistant Restaurant Manager at Dunkin

Mississauga, ON, Canada

Base salary: $64,000 – $67,000 per year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Base salary: $64,000 – $67,000 per year
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 2+ years of restaurant management experience in quick-service, coffee, or high-volume food and beverage
Posting language: English
Posted: Oct 27, 2026

Original job description

Join Our Team!

Salary: $64,000 – $67,000 / year + bonus

Location: Chicago Midway International Airport (MDW)

Compensation And Benefits

Base salary: $64,000 – $67,000 per year
Quarterly performance bonus + annual super bonus
Health, dental, vision, and life insurance
401(k) with company match
Paid time off and employee assistance program

About The Role

Join Dunkin' at MDW Airport, a high-volume, quick-service café serving fresh coffee, espresso drinks, donuts, and breakfast favorites to travelers on the go.

As an Assistant Restaurant Manager, you will partner with the General Manager to lead daily operations, drive team performance, and ensure every guest receives fast, friendly, and accurate service in a fast-paced airport environment.

This role is ideal for someone who thrives in high-volume quick-service operations, enjoys leading teams on the floor, and takes ownership of both speed of service and operational execution.

Key Responsibilities

Lead daily restaurant operations, including early morning openings, peak rush periods, and closing
Coach, develop, and schedule team members to deliver fast and consistent guest service
Maintain Dunkin' brand standards for beverage quality, food presentation, and cleanliness
Monitor speed of service and adjust staffing to meet peak travel demand
Ensure compliance with all health, safety, and sanitation regulations
Manage inventory, ordering, and cost controls
Oversee cash handling and ensure accurate reporting
Resolve guest concerns quickly and professionally
Support a positive team culture focused on accountability and performance

Qualifications

2+ years of restaurant management experience in quick-service, coffee, or high-volume food and beverage
Experience with Dunkin' or another national franchise brand preferred
Experience leading teams, managing labor, and controlling costs
Knowledge of food safety standards such as HACCP or ServSafe
Strong communication and leadership skills
Ability to work flexible shifts, including early mornings, evenings, and weekends

Ready to Apply?

Why Join Dunkin' at MDW?

Recognized brand: Lead a team for a nationally known coffee and donut brand inside a major airport
Fast-paced environment: High-volume service that builds strong operational skills
Career growth: Opportunities to advance within SSP America
Competitive pay, bonus potential, and full benefits

If you enjoy leading teams, creating great guest experiences, and working in a high-energy, fast-paced environment, apply today to join SSP America and Dunkin' at MDW.

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

Apply About employer

More about this job

Responsibilities

Partner with the General Manager to lead daily restaurant operations, including opening, peak service, and closing, while coaching and scheduling staff to deliver fast, accurate, and friendly service. Maintain brand and food safety standards, manage staffing, inventory, costs, and cash reporting, and resolve guest concerns.

Requirements

Requires at least two years of restaurant management experience in quick-service, coffee, or high-volume food and beverage operations; experience with a national franchise is preferred. Candidates should have team leadership, labor and cost control, food safety knowledge such as HACCP or ServSafe, strong communication skills, and flexibility to work early mornings, evenings, and weekends.

Skills

Restaurant Operations
Team Leadership
Staff Coaching and Development
Staff Scheduling
Guest Service
Speed of Service Management
Food and Beverage Quality
Food Presentation
Health and Safety Compliance
Food Sanitation
Inventory Management
Ordering
Cost Control
Labor Management
Cash Handling
Guest Concern Resolution

Benefits

Quarterly Performance Bonus
Annual Bonus
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) With Company Match
Paid Time Off
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Dunkin'
SSP America
Quick-Service Restaurant
High-Volume Operations
Airport Food and Beverage
Coffee
Espresso Drinks
Food Presentation
Brand Standards
Guest Service
Speed of Service
Team Leadership
Staff Scheduling
Labor Management
Inventory Management
Cost Controls
Cash Handling
Health and Safety
Sanitation
HACCP
ServSafe
Performance Bonus
Restaurant Management

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