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Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 1 hour ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Under the direction of the IT Manager, the position is responsible for administration, implementation, and maintenance of the City’s website, web-based applications, software, data…
Added 1 hour ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…growth outcomes for the City of Saint John. Housed within the Development and Community Services area of the City of Saint John and under the direct supervision of the Growth Manager, the…
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Support workforce planning, role clarity, and skill development within the team
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
RS
INTEGRATED CHILD & YOUTH CLINICAL COUNSELLOR (ICY-CC)
Richmond School District No. 38
Richmond, BC
- Internship
Perform the functions of a manager of employees in the Youth Peer Support Worker positions as part of the ICY teams including:
Added 2 hours ago
RS
Computer Systems Technologist - Level 2
Richmond School District No. 38
Richmond, BC
- Internship
…networking services of the district. The work involves the development of standards, procedures, the analysis and resolution of problems, planning and directing assigned projects and…
Added 3 hours ago
TC
Product Manager
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
…employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top…
Added 3 hours ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
- Full-time
Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible…
Added 4 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your…
Added 4 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your…
Added 5 hours ago
SA
Director of Restaurant Operations
SSP America
Richmond, BC
- Full-time
Current or recent leadership of multiple restaurant locations, including direct leadership and development of multiple General Managers responsible for independent business units.
Added 5 hours ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- $16 to $22.32 CAD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 5 hours ago
NH
Clinical Supervisor (Temporary, Full-Time)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
…what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital’s dedication to recognising everyone’s contributions and respecting…
Added 7 hours ago
K
Associate Vice President, Corporate Finance
KPMG
Calgary, AB · AB · Winnipeg, MB · Edmonton, Alberta
- Full-time
Our growing diversified investment banking team is seeking an Associate Vice President (Manager) to join our team in Calgary, Edmonton or Winnipeg to play a key role across all aspects of…
Added 7 hours ago
K
Manager - Governance, Risk & Compliance Services / Internal Audit and Internal Controls in Halifax
KPMG
Halifax, NS
- Full-time
Business development - Identify customer needs and business opportunities, participate in the preparation of service offers and explain our services to customers
Added 7 hours ago
K
Manager, People & Change
KPMG
Ottawa, ON
- Full-time
We are looking for a Manager to strengthen our Management Consulting practice. If you have a background in Change Management, Workforce / HR transformation or Organizational Design within…
Added 7 hours ago
C
Optical AI Product Line Manager
Ciena
Ottawa, ON
- Full-time
…guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect…
Added 10 hours ago
AU
Outside Sales Consultant
Alsco Uniforms
Toronto, ON
- Full-time
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…
Added 13 hours ago
G
General Manager in Training
Groundworks
Burlington, ON
- Full-time
At Groundworks, we invest in people who are ready to lead, grow, and make an impact. Our Branch Manager Training Program (BMTP) is a six-month immersive development experience designed to…
Added 15 hours ago
Casual - Licensed Practical Nurse (Prince George)
Connective
Prince George, BC
The Licensed Practical Nurse, under the direction of the Program Manager, will provide nursing care to clients of the programs in accordance with the competency guideline and full scope of…

SSP America

Director of Restaurant Operations

Richmond, BC, Canada

$20M+ annual managed sales · Full-time

Apply About employer

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Job details

Pay: $20M+ annual managed sales
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 25, 2026

Original job description

Bradley International Airport (BDL) – Windsor Locks, CT

$100,000 – $120,000 Base Salary + Performance Bonus + Comprehensive Benefits

Compensation is based on experience and qualifications; exceptional candidates with directly relevant experience may be considered beyond the posted range.

Lead a High-Impact Airport Food & Beverage Operation

SSP America is seeking an accomplished Director of Operations to lead a complex, multi-brand food and beverage operation at Bradley International Airport (BDL).

This opportunity is designed for an experienced airport food & beverage operator who has successfully led large-scale, unionized, multi-unit operations and has a proven ability to build high-performing leadership teams, improve operational performance, and deliver sustainable financial results.

This is not a maintenance role.

We are seeking a transformational leader who thrives in complex operating environments and creates a culture of accountability through disciplined execution, exceptional people leadership, and strong labor partnerships.

What You'll Lead

Multi-unit airport restaurant portfolio
$20M+ annual managed sales
Multiple General Managers and restaurant leadership teams
Unionized workforce
Partnership with Airport Authority, brand partners, labor representatives and cross-functional Support Center teams

What Success Looks Like

The successful candidate has demonstrated success:

Leading complex airport food & beverage operations through periods of change and growth.
Building high-performing General Managers through coaching, accountability, and succession planning.
Developing productive labor-management relationships while effectively leading within a collective bargaining environment.
Driving measurable improvements in financial performance, guest experience, and operational execution.
Creating a culture of accountability, professionalism, and operational excellence.
Leading multiple concepts simultaneously while balancing brand standards, labor, food safety, inventory controls, and financial performance.

Required Qualifications

To be successful in this role, candidates must demonstrate experience in the following areas:

Minimum 10 years of progressive operational leadership with increasing responsibility across multi-unit restaurant or food & beverage operations.
Current or recent leadership of multiple restaurant locations, including direct leadership and development of multiple General Managers responsible for independent business units.
Full P&L accountability for a multi-unit portfolio generating at least $20 million in annual managed sales.
Demonstrated success leading complex airport food & beverage operations or similarly regulated, high-volume, multi-unit environments.
Proven experience leading unionized operations, including labor relations, contract compliance, issue resolution, and productive partnership with union representatives.
Demonstrated ability to develop senior operational leaders through coaching, succession planning, performance management, and accountability.
Proven success improving operational performance through financial analysis, labor optimization, inventory controls, operational discipline, and strategic business planning.
Experience partnering with executive leadership and cross-functional business partners to drive operational and financial results.

Preferred Qualifications

Director of Operations or Regional Operations leadership experience within airport food & beverage operations.
Experience leading large, geographically dispersed, multi-brand restaurant portfolios.
Demonstrated success leading operational turnarounds or improving underperforming multi-unit businesses.

Why SSP America?

At SSP America, we don't simply operate restaurants - we create exceptional dining experiences for travelers across North America.

We're looking for leaders who embrace challenge, inspire high-performing teams, and know how to build strong operational cultures while delivering exceptional business results.

If you've successfully led complex airport food & beverage operations and are ready to make a lasting impact, we'd like to meet you.

Benefits

Medical, Dental and Vision
Basic Life & AD&D Insurance
EAP
Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
SSP 401(k) Plan with Employer Matching
PTO
Paid Holidays
Paid Sick Leave
Bonus Eligibility

Additional Statements

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Apply About employer

More about this job

Responsibilities

Lead a multi-brand, multi-unit airport food and beverage portfolio with more than $20 million in annual managed sales, overseeing General Managers and restaurant leadership teams. Improve financial results, guest experience, and operational execution while building accountable teams and productive relationships with airport partners and union representatives.

Requirements

Candidates must have at least 10 years of progressive multi-unit restaurant or food and beverage leadership experience, including direct development of multiple General Managers and full P&L accountability for a portfolio generating at least $20 million in annual sales. They must also have experience in complex, regulated, high-volume operations and unionized environments, with demonstrated strengths in labor relations, financial and operational improvement, leadership development, and cross-functional partnership.

Skills

Airport Food and Beverage Operations
P&L Management
General Manager Development
Union and Labor Relations
Collective Bargaining Compliance
Financial Analysis
Labor Optimization
Inventory Controls
Operational Performance Improvement
Strategic Business Planning
Performance Management
Succession Planning
Food Safety
Guest Experience
Cross-Functional Partnership

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Basic Life and AD&D Insurance
Employee Assistance Program
Voluntary Life and AD&D Insurance
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Pet Insurance
401(k) Plan with Employer Matching
Paid Time Off
Paid Holidays
Paid Sick Leave
Performance Bonus

Visa sponsorship

Not detected in the job text

Keywords

Airport Food and Beverage
Multi-Unit Operations
Restaurant Portfolio
Bradley International Airport
P&L Accountability
Annual Managed Sales
General Managers
Unionized Workforce
Labor Relations
Collective Bargaining
Contract Compliance
Airport Authority
Brand Standards
Financial Performance
Labor Optimization
Inventory Controls
Food Safety
Guest Experience
Operational Excellence
Succession Planning
Performance Management
Strategic Business Planning
Operational Turnaround
Cross-Functional Teams
Restaurant Leadership

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