Host / Hostess
- Edmonton, AB, Canada
$16.00 per hour plus Tips · Full-time
Applications open in a new tab.
Job details
- Pay
- $16.00 per hour plus Tips
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
- $16.00 per hour plus Tips
- Employee Meal Plan
- Employee Assistance Program
- Free Employee Parking
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance
Here are some things you can expect as a Host/Hostess:
- Greet all guests in a courteous and professional manner and escort them to their table
- Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
- Assist guests with children and special needs, as required
- Present menus, answer questions and offer suggestions regarding food and service
- Inform servers and management of special needs and/or potential problems with guests
- Clear and reset counters or tables at conclusion of each course
- Ensure complete guest satisfaction
- Thank guests for their patronage upon exiting the restaurant
- Making our guests feel at home from the moment they walk in
- Having warm, friendly smiles
- Minimum 6 months of experience working in retail or food service environment
- ProServe certification required
- High school diploma preferred
- Verbal and written communication
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders
- Experience in dealing with problems involving customer service
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Food handlers permit as required by law
More about this job
Responsibilities
Welcome guests courteously, escort and seat them, manage table assignments and restaurant flow, and assist guests with children or special needs. Present menus, answer questions, communicate guest needs or potential issues to servers and management, reset tables, and ensure guests leave satisfied.
Requirements
Candidates need at least six months of retail or food service experience, ProServe certification, and the ability to communicate in English and handle customer service issues. A high school diploma is preferred; basic math and cash-handling skills are needed, and a food handler permit is required where applicable by law.
Skills
- Guest Greeting
- Guest Seating
- Restaurant Flow Coordination
- Customer Service
- Menu Presentation
- Food and Service Recommendations
- Problem Solving
- Verbal Communication
- Written Communication
- Basic Mathematics
- Cash Register Operation
- Cash Handling
- Table Clearing and Resetting
- Guest Assistance
Benefits
- Tips
- Employee Meal Plan
- Employee Assistance Program
- Free Employee Parking
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Customer Service & Support
Keywords
- Food and Beverage Services
- Restaurant
- Guest Service
- Customer Service
- ProServe Certification
- Food Handler Permit
- Cash Register
- Cash Handling
- Table Management
- Menu Presentation
- English Communication
- Airport Security Clearance
- Restricted Area Identification Card
- Transport Canada
- Edmonton International Airport