Host / Hostess
- Mississauga, ON, Canada
$16.00 per hour plus Tips · Full-time
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Job details
- Pay
- $16.00 per hour plus Tips
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
- $16.00 per hour plus Tips
- Employee Meal Plan
- Employee Assistance Program
- Free Employee Parking
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance
Here are some things you can expect as a Host/Hostess:
- Greet all guests in a courteous and professional manner and escort them to their table
- Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
- Assist guests with children and special needs, as required
- Present menus, answer questions and offer suggestions regarding food and service
- Inform servers and management of special needs and/or potential problems with guests
- Clear and reset counters or tables at conclusion of each course
- Ensure complete guest satisfaction
- Thank guests for their patronage upon exiting the restaurant
- Making our guests feel at home from the moment they walk in
- Having warm, friendly smiles
- Minimum 6 months of experience working in retail or food service environment
- ProServe certification required
- High school diploma preferred
- Verbal and written communication
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders
- Experience in dealing with problems involving customer service
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Food handlers permit as required by law
More about this job
Responsibilities
Welcome and seat guests, manage table assignments and restaurant flow, present menus, answer questions, and accommodate guests with children or special needs. Coordinate with servers and management, clear and reset tables, address potential guest concerns, and ensure guests feel welcome and satisfied.
Requirements
At least six months of retail or food service experience and ProServe certification are required; a high school diploma is preferred. Candidates need strong communication and customer service skills, basic mathematical and cash-handling abilities, English proficiency, and any food handler permit required by law.
Skills
- Guest Greeting
- Guest Seating
- Restaurant Flow Management
- Customer Service
- Menu Presentation
- Food and Service Recommendations
- Problem Solving
- Verbal Communication
- Written Communication
- Basic Mathematics
- Cash Register Operation
- Cash Handling
- Table Clearing and Resetting
- ProServe Certification
Benefits
- Tips
- Employee Meal Plan
- Employee Assistance Program
- Free Employee Parking
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Customer Service & Support
Keywords
- Host
- Hostess
- Food Service
- Retail
- ProServe Certification
- Food Handler Permit
- Customer Service
- Guest Satisfaction
- Restaurant Operations
- Table Management
- Menu Presentation
- Cash Register
- Cash Handling
- Basic Mathematics
- English Communication
- Airport Security
- Restricted Area Identification Card
- RAIC
- Transport Canada