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Added 1 min ago
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Full-time
Other duties as assigned to support the Segment Manager and site team.
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SSP America

Multi-Unit Restaurant Leader

Ottawa, ON, Canada

Pay: $80,000 - $85,000 / year
Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Ottawa International Airport (YOW)

$80,000 - $85,000 / year
Potential for quarterly and year-end super bonuses
Multi-unit, multi-brand dynamic company culture
Opportunity for Career Growth
Comprehensive Benefits Package

SSP Canada operates several restaurants throughout Ottawa International Airport include: Starbucks, Cork & Well, Darcy McGees, Cafe En Vin, Jetbox, Tim Horton's, Bridgehead Coffee, Big Rig Brewing, and Urban Crave.

The Senior Multi-Unit Restaurant Manager has responsibilities for all areas and aspects of multi-unit restaurant operations within an airport. Managerial tasks to include, but not limited to, training and retaining an excellent staff, delivering outstanding hospitality, food cost and labor cost, shared P&L responsibility, running shifts, maintaining sanitation, safety and cleanliness, and adhere to all company policies and procedures. The team of Restaurant General Managers reports directly to this position. This position reports to on-site Director of Operations.

Skills And Requirements

Minimum 7 years of Progressive Restaurant Management Experience
Culinary Management preferred
Minimum of 1 year Multi-unit Restaurant Management with General Manager direct reports required
Minimum of 3 years full-service restaurant with bar General Manager level experience required
P&L expert level with ability to teach and coach General Managers
Microsoft Excel, Teams, and Outlook required

Benefits

At SSP Canada we believe if we take care of our employees, our employees will take care of our passengers. That’s why we offer competitive benefits, and our first source for filling management positions is our internal team.

Health & Prescription Plans
Dental Plan
Vision Plan
Life Plan
Paid Vacation
RRSP Matching

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

Required

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:

https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

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More about this job

Responsibilities

Oversee multi-unit, multi-brand restaurant operations at Ottawa International Airport, including staff development, hospitality, food and labor costs, shared P&L performance, shift operations, and sanitation and safety standards. Lead Restaurant General Managers and ensure compliance with company policies and procedures.

Requirements

Requires at least seven years of progressive restaurant management experience, including one year of multi-unit management with General Manager direct reports and three years of full-service restaurant experience at General Manager level with a bar. Culinary management is preferred, along with expert P&L knowledge and the ability to coach General Managers; proficiency in Excel, Teams, and Outlook is required, as are Canadian work authorization and airport security clearance eligibility.

Skills

Restaurant Operations
Staff Training and Retention
Hospitality
Food Cost Management
Labor Cost Management
Profit and Loss Management
Shift Management
Sanitation
Safety and Cleanliness
Full-Service Restaurant Management
Bar Operations
Coaching and Mentoring
Microsoft Excel
Microsoft Teams
Microsoft Outlook

Benefits

Quarterly and Year-End Bonuses
Health and Prescription Plans
Dental Plan
Vision Plan
Life Insurance
Paid Vacation
RRSP Matching

Visa sponsorship

Not detected in the job text

Keywords

Multi-Brand Operations
Restaurant General Managers
Airport Operations
Staff Training
Staff Retention
Hospitality
Food Cost
Labor Cost
Profit and Loss
Shift Management
Sanitation
Food Safety
Cleanliness
Company Policies and Procedures
Culinary Management
Full-Service Restaurant
Bar Operations
Coaching
Microsoft Excel
Microsoft Teams
Microsoft Outlook
Restricted Area Identification Card
Airport Security Clearance
Transport Canada

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