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Added 11 hours ago
SG
Regional Restaurant Manager
Sidebar Grill
Chilliwack, BC
- Full-time
Experience: 3+ years of experience as a Multi-Unit Manager, Regional Manager, or a high-volume General Manager. Prior New Store Opening (NSO) or restaurant launch experience is highly…
Added 1 day ago
WC
General Manager
Wingstop Canada
Toronto, ON · Greater Toronto Area, Ontario
- Full-time
Minimum 5 years of experience as a General Manager, Restaurant Manager, or Multi-Unit Leader in a high-volume hospitality environment. Bonus points for having both back-of-house and…
Added 1 day ago
RF
Head of Human Resources
Real Fruit Bubble Tea
Markham, ON
- Full-time
Retail, restaurant, hospitality, franchise, or other multi-unit business environments.
Added 2 days ago
SA
Product Development Chef
Symrise AG
Mississauga, ON
- $60,000 to $75,000 CAD / year
- Full-time
Our products can be found under Private Label in local and national groceries, multi-unit restaurant operations, and other food manufacturers across the US and Canada. We supply a vast…
Added 2 days ago
O&
District Chef - Braven, Kindred, Alchemy, Lobby Bar
Oliver & Bonacini
Edmonton, AB
- Full-time
Working closely with General Managers, individual restaurant culinary leaders, and the broader O&B leadership team, the District Chef plays a key role in aligning culinary strategy across…
Added 2 days ago
BB
Brand Manager
Barrio Burrito Bar
Toronto, ON · North York, ON
- Full-time
8+ years of progressive marketing experience, with significant experience in QSR, restaurant or highly relevant multi-unit foodservice environments.
Added 4 days ago
FG
Franchise Business Manager
Five Guys
Montreal, QC
- Full-time
5 + years of related experience in a multi-unit environment, restaurant experience a must.
Added 4 days ago
JH
Executive Chef - Full Service Hotel & Multi-Unit Culinary Operations
JRoss Hospitality Recruiters
MB · Manitoba, Canada
- $60,000 to $70,000 CAD / year
- Full-time
…properties. This confidential opportunity is ideal for a hands-on leader who is passionate about developing people, building strong operational systems, and delivering exceptional guest…
Added 4 days ago
Director, B2B Growth Marketing (Hybrid)
OpenTable
Toronto, ON
With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping…
Added 5 days ago
S
Business Development Manager
Sysco
Vancouver, BC · Sysco Vancouver
- Full-time
Accountable to build creative and effective sales plan to capitalize on multi-segment opportunities identified by advanced analytics
Added 8 days ago
RF
Head of Human Resources
Real Fruit Bubble Tea
Markham, ON
- $200,000 to $250,000 CAD / year
- Full-time
Retail, restaurant, hospitality, franchise, or other multi-unit business environments.
Added 8 days ago
SC
Account Manager
Sysco Canada Inc.
Montreal, QC
- Full-time
This role supports Corporate Multi-Unit (CMU) business by managing the customer relationship locally, with the expectation of enhancing the customer experience. This position is responsible…
Added 8 days ago
S
Account Manager
Sysco
AB · Sysco Canada Inc.
- Full-time
This role supports Corporate Multi-Unit (CMU) business by managing the customer relationship locally, with the expectation of enhancing the customer experience. This position is responsible…
Added 9 days ago
SA
Multi-Unit Restaurant Leader
SSP America
Mississauga, ON
- Full-time
Operations Manager - Multi-Unit Restaurant Leadership
Added 9 days ago
Senior Director of Design, Enterprise
Toast
Toronto, ON
…experiences to shape our Enterprise Core organization. Toast builds restaurant and hospitality technology for operators who run at scale: multi-unit restaurant brands, hotel groups,…
Added 15 days ago
AC
Food Service Director
Aramark Canada
Kingston, ON
- $65,000 to $75,000 CAD / year
- Full-time
Minimum 5 years of experience leading large teams in food service, hospitality, restaurant, retail, catering, or multi-unit operations
Added 17 days ago
SF
Director of Real Estate
Soul Foods Group
Toronto, ON · North York, ON
- $115,000 to $125,000 CAD / year
- Full-time
10+ years of progressive real estate and development experience within a multi-unit retail, restaurant, hospitality, or franchise organization, including demonstrated experience developing…
Added 17 days ago
O&
Executive Chef - Braven, Kindred, Lobby Bar
Oliver & Bonacini
Edmonton, AB
- Full-time
If you’re a seasoned culinary leader who thrives in a dynamic, multi-outlet environment and is ready to make your mark, we’d love to hear from you.
Added 18 days ago
EK
Manager, Technical Support (15-Month Contract)
Earls Kitchen + Bar
Vancouver, BC
- $75,000 to $85,000 CAD / year
- Contract
Experience in hospitality, retail, or multi-unit restaurant operations is strongly preferred.
Added 19 days ago
Senior Manager, Off Menu
CookUnity
Toronto, ON
We are building Off Menu, the next evolution of Cookin, and are looking for a highly entrepreneurial leader to operate as its GM and founder inside CookUnity.
Added 25 days ago
Executive Chef
SSP
Richmond, BC
If you're an experienced multi-unit restaurant leader ready to take on broader operational responsibility and lead through other leaders, we'd like to hear from you.
Added 25 days ago
O&
Chef de Cuisine - Braven, Kindred, Lobby Bar
Oliver & Bonacini
Edmonton, AB
- Full-time
If you’re a seasoned culinary leader who thrives in a dynamic, multi-outlet environment and is ready to make your mark, we’d love to hear from you.
Added 1 month ago
SA
Inbound Demand Planner
Symrise AG
Mississauga, ON
- $55,000 to $65,000 CAD / year
- Full-time
Our products can be found under Private Label in local and national groceries, multi-unit restaurant operations, and other food manufacturers across the US and Canada. We supply a vast…
Added 1 month ago
ID
Regional Director, Operations
International Dairy Queen, Inc.
Burlington, ON
- Full-time
…districts with approximately 40 restaurants per district, and multi-million dollar revenue through service fees. Utilize deep knowledge of restaurant operations and staff resources to…
Added 1 month ago
HG
Vice President, Sales & Marketing
Harris Global Business Services (GBS)
ON · Ontario, Canada
- $120,000 to $150,000 CAD / year
- Full-time
TouchBistro is an all-in-one restaurant management platform built to help restaurant operators run stronger, more successful businesses. Our solutions span point of sale, payments,…

SSP America

Multi-Unit Restaurant Leader

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 7 years of restaurant or foodservice management experience
Posting language: English
Posted: Oct 15, 2026

Original job description

John F. Kennedy International Airport (JFK T4) | Operations Manager

Operations Manager - Multi-Unit Restaurant Leadership

John F. Kennedy International Airport – Terminal 4
$100,000 base + quarterly & year-end bonus potential
Comprehensive benefits package

Be The Leader Who Elevates Leaders.

SSP America is seeking an Operations Manager to oversee multiple restaurant concepts at JFK Terminal 4. This is a high-visibility, hands-on leadership role focused on coaching, developing, and holding Restaurant General Managers accountable for operational excellence, financial performance, and brand standards.

Reporting directly to the onsite Director of Operations, this role is ideal for a proven multi-unit leader who thrives in high-volume environments and knows how to turn standards into habits - and managers into strong business owners.

What You’ll Do

Lead, coach, and develop a team of Restaurant General Managers across multiple brands and concepts
Hold GMs accountable for execution, results, and consistency
Serve as a teacher and mentor, reinforcing best practices in operations, finance, and people leadership
Drive performance across:
- Food quality and execution
- Guest experience and service standards
- Labor, food cost, and controllables
- Compliance, safety, and brand standards
Partner closely with the Director of Operations to align priorities, solve problems, and execute strategy
Ensure systems, processes, and reporting are consistently followed
Support forecasting, budgeting, and financial reviews - and teach GMs how to manage their P&Ls
Identify gaps, address underperformance, and celebrate wins

What We’re Looking For

Minimum 7 years of restaurant or foodservice management experience
Minimum 5 years as a Restaurant General Manager in a full-service restaurant with bar
Prior multi-unit leadership experience overseeing General Managers strongly preferred
Proven ability to coach, develop, and hold leaders accountable
Kitchen management experience desirable
Strong operational and financial acumen - expert-level P&L knowledge
Comfortable leading in high-volume, fast-paced environments
Strong communicator who can partner with executives, union leaders, and diverse teams
Proficiency with POS systems and Microsoft Office
High School Diploma required; post-secondary education preferred
Ability to meet airport security requirements

Why Join SSP America

Lead in one of the most dynamic airport environments in the country
Work for a global food & beverage leader with multiple brands and growth opportunities
Make a real impact by developing strong General Managers
Competitive compensation with bonus potential
Comprehensive benefits, including medical, dental, vision, life, PTO, 401(k) with company match, and EAP

Ready to Lead at the Next Level?

If you’re energized by developing leaders, driving accountability, and running great businesses in a high-volume environment, we want to hear from you.

About SSP America

We’re food traveler experts serving travelers. With restaurants in over 60 airports, we bring local favorites to passengers across North America. If you thrive in action, teamwork, and moving fast - this is your place.

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

We use Traitify as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT under NYC Law 144. As part of the hiring process, Traitify provides us with a candidate assessment which is one of the many factors that we review in making interview decisions; there are no cut offs, and all applications are visible to the hiring team. The Traitify tool has been reviewed by an independent auditor and results of the audit may be viewed here: https://tinyurl.com/yc3dwnhp

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More about this job

Responsibilities

Lead, coach, and hold Restaurant General Managers accountable for operational execution, financial results, guest experience, food quality, and brand standards across multiple restaurant concepts. Partner with the Director of Operations on strategy, reporting, budgeting, and performance reviews while developing managers’ ability to run their businesses and P&Ls.

Requirements

Requires at least seven years of restaurant or foodservice management experience, including five years as a Restaurant General Manager in a full-service restaurant with a bar; prior multi-unit leadership is strongly preferred. Candidates should have expert P&L knowledge, strong operational and financial skills, effective leadership and communication abilities, POS and Microsoft Office proficiency, a high school diploma, and the ability to meet airport security requirements; post-secondary education and kitchen management experience are preferred or desirable.

Skills

Multi-Unit Leadership
Restaurant Operations
Coaching and Development
Performance Management
Financial Management
P&L Management
Budgeting and Forecasting
Labor Cost Management
Food Cost Management
Guest Experience
Food Quality
Compliance and Safety
Kitchen Management
POS Systems
Microsoft Office
Executive Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
401(k) With Company Match
Employee Assistance Program
Quarterly Bonus Potential
Year-End Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Restaurant General Managers
Restaurant Operations
Operational Excellence
Financial Performance
P&L Management
Budgeting
Forecasting
Food Quality
Guest Experience
Service Standards
Labor Costs
Food Costs
Compliance
Safety Standards
Brand Standards
Kitchen Management
POS Systems
Microsoft Office
Airport Security Requirements
Full-Service Restaurant
Foodservice
High-Volume Operations
Manager Coaching
Performance Accountability

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