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SSP America

Restaurant General Manager

Ottawa, ON, Canada

Pay: $73,000 / year
Job type: Full-time
Apply by: Oct 15, 2026
Experience: Minimum of 4 years of restaurant management experience in a full-service w/bar environment.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Ottawa International Airport (YOW) | Zak's Diner

Join Our Team as a Restaurant General Manager!

$73,000 / year
Opportunity for quarterly bonus and year-end super bonus
Comprehensive Benefits Package
Career Progression Opportunities
Full-service restaurant with bar environment

Are you an experienced food service professional with a passion for high-volume environments, a commitment to food safety, and strong leadership skills? If so, SSP Canada has an exciting opportunity for you in the dynamic setting of the Ottawa International Airport!

What You’ll Do

Oversee Front and Back of House Operations
Ensure Food Quality and Safety
Control Costs
Lead and Develop the Team
Maintain Systems and Standards
Merchandising
Office Management
Forecasting and Budgeting
Problem Solving

What We’re Looking For

High School Diploma or equivalent; Associate’s degree or relevant coursework preferred.
Minimum of 4 years of restaurant management experience in a full-service w/bar environment.
Full-service restaurant management (with bar experience), proficiency in MS Office and POS systems, and strong organizational abilities.
Strong communication skills, ability to work with executives and diverse teams, and a proven track record in conflict resolution.
Ability to obtain clearance on a 5 year Transport Canada background check

Why Join Us?

Exciting Work Environment: Be part of a high-energy, fast-paced airport setting.
Career Growth: SSP Canada is one of the world’s largest restaurant operators, offering ample opportunities for advancement.
Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, and Employee Assistance Program.

Ready to Apply?

If you're ready to lead in a fast-paced, high-volume environment and make your mark, we want to hear from you!

Additional Statements

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

Required

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:

https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

Apply About employer

More about this job

Responsibilities

Oversee front- and back-of-house operations, ensuring food quality and safety while controlling costs and maintaining operational systems and standards. Lead and develop the team, manage merchandising and office administration, forecast and budget, and resolve operational problems.

Requirements

Requires at least four years of restaurant management experience in a full-service restaurant with a bar, along with proficiency in Microsoft Office and point-of-sale systems. A high school diploma or equivalent is required, while an associate degree or relevant coursework is preferred; candidates must also qualify for airport security clearance and be legally authorized to work in Canada.

Skills

Restaurant Management
Full-Service Restaurant Operations
Bar Operations
Food Safety
Food Quality Control
Cost Control
Team Leadership
Staff Development
Merchandising
Office Management
Forecasting
Budgeting
Problem Solving
Conflict Resolution
Microsoft Office
Point-of-Sale Systems

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Employee Assistance Program
Quarterly Bonus
Year-End Bonus

Visa sponsorship

Not detected in the job text

Keywords

Restaurant General Manager
Full-Service Restaurant
Bar Operations
Front-of-House Operations
Back-of-House Operations
Food Safety
Food Quality
Cost Control
Team Leadership
Team Development
Operational Standards
Merchandising
Office Management
Forecasting
Budgeting
Problem Solving
Conflict Resolution
Microsoft Office
Point-of-Sale Systems
Transport Canada Background Check
Restricted Area Identification Card
Airport Security Clearance
Food and Beverage Services

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