Restaurant Host / Hostess (FT)
- Dorval, QC, Canada
$21.00/ hour · Full-time
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Job details
- Pay
- $21.00/ hour
- Job type
- Full-time
- Apply by
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
About The Role
- $21.00/ hour
- Free Employee Parking
- Vision, Dental, Prescription and Medical Benefits Coverage
SSP Canada operates several restaurants throughout the Montreal International Airport. We are looking for a friendly and energetic Host/Hostess to join our team! As the first point of contact for our guests, you will set the tone for an exceptional dining experience by providing a warm welcoming face that sets the tone for an exceptional dining experience! If you thrive in a fast-paced environment, love meeting new people, and enjoy creating memorable moments for guests, we’d love to have you on board!
Here are some things you can expect as a Host/Hostess:
- Greet all guests in a courteous and professional manner and escort them to their table
- Manage the seating chart and coordinate table assignments for smooth service flow.
- Assist guests with children and special needs, as required
- Present menus, answer questions and offer suggestions regarding food and service
- Inform servers and management of special needs and/or potential problems with guests
- Clear and reset counters or tables at conclusion of each course
- Ensure complete guest satisfaction
- Thank guests as they leave and ensure they had a great experience
- Other duties as assigned
Skills & Other Requirements
- 6 months' experience working in customer service, retail, hospitality or food service environment
- High school diploma preferred
- Verbal and written communication in French and English
- Experience in dealing with problems involving customer service
- Ability to multitask and stay organized in a busy environment.
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Ability to remember, recite, and promote the variety of menu items.
- Availability to work flexible shifts, including evenings, weekends, and holidays.
- Ability to stand for long periods of time.
Short Description
Read the full bilingual original
- $21.00/ hour
- Free Employee Parking
- Vision, Dental, Prescription and Medical Benefits Coverage
Here are some things you can expect as a Host/Hostess:
- Greet all guests in a courteous and professional manner and escort them to their table
- Manage the seating chart and coordinate table assignments for smooth service flow.
- Assist guests with children and special needs, as required
- Present menus, answer questions and offer suggestions regarding food and service
- Inform servers and management of special needs and/or potential problems with guests
- Clear and reset counters or tables at conclusion of each course
- Ensure complete guest satisfaction
- Thank guests as they leave and ensure they had a great experience
- Other duties as assigned
- 6 months' experience working in customer service, retail, hospitality or food service environment
- High school diploma preferred
- Verbal and written communication in French and English
- Experience in dealing with problems involving customer service
- Ability to multitask and stay organized in a busy environment.
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Ability to remember, recite, and promote the variety of menu items.
- Availability to work flexible shifts, including evenings, weekends, and holidays.
- Ability to stand for long periods of time.
SSP America est un employeur offrant l’égalité des chances. Toutes les décisions liées à l’emploi sont prises sans égard à la race, la couleur, l’origine nationale, la religion, le sexe, l’orientation sexuelle, l’identité ou l’expression de genre, le statut d’ancien combattant, l’âge, le handicap, l’information génétique ou toute autre caractéristique protégée par les lois fédérales, provinciales ou locales. SSP America fournira des mesures d’adaptation raisonnables durant le processus de candidature et d’entrevue, sur demande, conformément aux lois applicables.
Ce poste est situé dans un environnement aéroportuaire sécurisé et une carte d’identité de zone réglementée (CIZR) est requise. Tous les candidats doivent être légalement autorisés à travailler au Canada et être en mesure de fournir les documents officiels requis pour l’obtention de l’habilitation de sécurité aéroportuaire. Les documents seront vérifiés lors du processus d’intégration conformément à la réglementation de Transports Canada. Pour plus d’informations, veuillez consulter : Présenter une demande d’habilitation de sécurité en matière de transport
More about this job
Responsibilities
Welcome and seat guests, manage table assignments, present menus, answer questions, and coordinate with servers and management about guest needs. Maintain smooth service by clearing and resetting tables, addressing guest concerns, and ensuring guests leave satisfied.
Requirements
Applicants should have at least six months of experience in customer service, retail, hospitality, or food service; a high school diploma is preferred. The role requires French and English communication, customer-service problem-solving, organization and multitasking, basic math and cash-handling skills, menu knowledge, flexible shift availability, and the ability to stand for extended periods.
Skills
- Customer Service
- Guest Greeting
- Table Seating Coordination
- Communication
- Problem Solving
- Multitasking
- Organization
- Basic Mathematics
- Cash Register Operation
- Menu Knowledge
- Team Coordination
- Guest Satisfaction
- French Communication
- English Communication
Benefits
- Free Employee Parking
- Vision Insurance
- Dental Insurance
- Prescription Coverage
- Medical Benefits
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Customer Service & Support
Keywords
- Restaurant Host
- Hospitality
- Food And Beverage Services
- Customer Service
- Guest Relations
- Table Assignments
- Seating Chart
- Menu Presentation
- Guest Needs
- Problem Solving
- Cash Register
- Cash Handling
- Basic Mathematics
- French
- English
- Airport Security Clearance
- Restricted Area Identity Card
- Flexible Shifts
- Guest Satisfaction