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Added 2 mins ago
R
Associate Portfolio Manager
RBC
AB
- Full-time
As an Associate Portfolio Manager, you are a key member of a professional team charged with building and managing a high performance investment counselling franchise, the Associate works…
Added 2 mins ago
T
Client Service Associate, Financial Planning
TD
Montreal, QC
- Full-time
…apply for the position of Financial Planning Client Service Associate…
Added 2 mins ago
MM
Actuarial Specialist (Associate) – Retirement & Health Benefits
Marsh McLennan
Montreal, QC
- Full-time
We are seeking an Actuarial Specialist (Associate) – Retirement & Health Benefits to join our Global Actuarial Services Delivery (GSD Canada) team at Marsh, People and Investments.
Added 2 mins ago
C
Creditor Sales Insurance Associate
CIBC
Toronto, ON
- Full-time
…timely, clear, and personalized. As a Creditor Sales Insurance Associate, you’ll support mortgage clients after a warm handoff from a Mortgage Advisor to understand their needs and explore…
Added 2 mins ago
C
Associate Financial Advisor (contract)
CIBC
Oshawa, ON
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 2 mins ago
C
Client Engagement Associate - Part-time (15 hours/week)
CIBC
Dartmouth, NS
- Part-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 2 mins ago
CG
Associate, Wealth Advisor
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
Associate, Wealth Advisor - Stenner Wealth Partners+
Added 18 mins ago
Associate, Investment Banking, Financial Institutions Group (FIG) - Toronto, ON
Scotiabank
Toronto, ON
Associate, Investment Banking, Financial Institutions Group (FIG) – Toronto, ON
Added 18 mins ago
ScotiaMcLeod Senior Associate - Laval, Qc
Scotiabank
Laval, QC
Added 18 mins ago
RJ
Securities Associate
Raymond James
Vancouver, BC
- Full-time
Added 18 mins ago
SJ
Artificial Intelligence Engineer
So Jobs
Toronto, ON
- $148,200 to $169,100 CAD / year
- Full-time
Added 18 mins ago
KR
Senior Cross-Border Tax Associate
Kassen Recruitment
Mississauga, ON
- $70,000 to $90,000 CAD / year
- Full-time
A well-regarded accounting firm is seeking a Cross-Border Tax professional to join its tax practice. This opportunity is ideal for someone with strong expertise in U.S. and Canadian…
Added 47 mins ago
TI
Database Administrator
Teckhorizon Inc
Toronto, ON
- Contract
Microsoft Certified: Azure Database Administrator Associate.
Added 47 mins ago
MI
Senior Associate, Regulatory Reporting (Form PF / CPO-PQR)
MUFG Investor Services
Toronto, ON
- Full-time
Keep up to date with applicable regulations and accounting standards/jurisdiction requirements.
Added 1 hour ago
R
Private Banking Associate
RBC
North Vancouver, BC · Vancouver, BC
- Full-time
As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email…
Added 1 hour ago
Analyst or Associate, M&A (Calgary)
EY
AB · Calgary, AB
…accurate information. As a Mergers & Acquisitions (“M&A”) Analyst/Associate, you’ll help make that happen. You will be an important part of our talented and highly experienced team and work…
Added 1 hour ago
UF
Associate Director, Stewardship
UHN Foundation
Toronto, ON
- Contract
The Associate Director, Stewardship provides strategic leadership for UHN Foundation’s donor recognition program, ensuring meaningful and impactful recognition that celebrates philanthropy…
Added 2 hours ago
TS
Associate, Transaction Banking Product Development
TD Securities
Toronto, ON
- Full-time
The Associate, Transaction Banking Product Development is a member of the TB Product Transformation team and will report directly to the Director, TB Payments, Product Transformation. The…
Added 3 hours ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
…building efforts and identify centres of influence (e.g. law and accounting firms) and two-way referral…
Added 3 hours ago
TS
Associate – Payables and Receivables Product Management, Transaction Banking Product
TD Securities
Toronto, ON
- Full-time
Added 4 hours ago
NB
Associate
National Bank of Canada
Sorel-Tracy, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 6 hours ago
T
Associate, Transaction Banking Product Development
TD
Toronto, ON
- Full-time
The Associate, Transaction Banking Product Development is a member of the TB Product Transformation team and will report directly to the Director, TB Payments, Product Transformation. The…
Added 6 hours ago
T
Associate – Payables and Receivables Product Management, Transaction Banking Product
TD
Toronto, ON
- Full-time
Added 7 hours ago
SA
Restaurant Operations Manager
SSP America
Mississauga, ON
- Internship
Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
Added 8 hours ago
L&
Capital Raising & Investor Relations Associate
Life & Me
ON · Ontario, Canada
- Full-time
Title: Capital Raising & Investor Relations Associate.

SSP America

Restaurant Operations Manager

Mississauga, ON, Canada

Internship

Apply About employer

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Job details

Job type: Internship
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Join Our Team!

Operations Manager - Multi-Unit Restaurant Leadership

$110,000 base + quarterly & year-end bonus potential
Comprehensive benefits package

Be The Leader Who Elevates Leaders.

SSP America is seeking an Operations Manager to oversee multiple restaurant concepts at Chicago Midway International Airport (MDW). This is a high-visibility, hands-on leadership role focused on coaching, developing, and holding Restaurant General Managers accountable for operational excellence, financial performance, and brand standards.

Reporting directly to the onsite Director of Operations, this role is ideal for a proven multi-unit leader who thrives in high-volume environments and knows how to turn standards into habits - and managers into strong business owners.

What You'll Do

Lead, coach, and develop a team of Restaurant General Managers across multiple brands and concepts
Hold GMs accountable for execution, results, and consistency
Serve as a teacher and mentor, reinforcing best practices in operations, finance, and people leadership
Drive performance across:
- Food quality and execution
- Guest experience and service standards
- Labor, food cost, and controllables
- Compliance, safety, and brand standards
Partner closely with the Director of Operations to align priorities, solve problems, and execute strategy
Ensure systems, processes, and reporting are consistently followed
Support forecasting, budgeting, and financial reviews - and teach GMs how to manage their P&Ls
Identify gaps, address underperformance, and celebrate wins
Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.
Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.

What We're Looking For

Minimum seven (7) years in restaurant/food service in a management/supervisory capacity.
Minimum five (5) Years in a Restaurant General Manager capacity.
Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired.
Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable.
Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Finance: P&L expert level with ability to teach and coach General Managers

Why Join Us?

Lead in one of the most dynamic airport environments in the country
Work for a global food & beverage leader with multiple brands and growth opportunities
Make a real impact by developing strong General Managers
Competitive compensation with bonus potential
Medical, Dental and Vision
Basic Life & AD&D Insurance
EAP
Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
SSP 401(k) Plan with Employer Matching
PTO – Starting at 80 hours a year
6 Premium Paid Holidays
Paid Sick Leave

Ready to Apply?

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

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More about this job

Responsibilities

Lead, coach, and hold Restaurant General Managers accountable for operational execution, financial results, guest experience, food quality, and brand standards across multiple restaurant concepts. Partner with the Director of Operations on strategy, reporting, budgeting, forecasting, and performance improvement while developing GMs’ ability to manage their P&Ls.

Requirements

Requires at least seven years of restaurant or food-service management experience, including at least five years as a Restaurant General Manager; multi-unit leadership experience overseeing GMs is highly desired. A high school diploma or equivalent is required, with an associate degree or equivalent coursework preferred; candidates should also have strong P&L expertise, computer and POS proficiency, and experience in full-service and quick-service restaurants preferred.

Skills

Restaurant General Manager Coaching
Operational Excellence
Financial Performance Management
P&L Management
Budgeting and Forecasting
Food Quality and Execution
Guest Experience
Labor and Food Cost Control
Compliance and Safety
Brand Standards
Performance Management
Problem Solving
Microsoft Office
Point-of-Sale Systems
People Leadership

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Basic Life and AD&D Insurance
Employee Assistance Program
Voluntary Life and AD&D Insurance
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Pet Insurance
401(k) Plan with Employer Matching
Paid Time Off
Paid Holidays
Paid Sick Leave
Quarterly and Year-End Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Restaurant General Managers
Full-Service Restaurants
Quick-Service Restaurants
Airport Food Service
Food and Beverage Services
Operational Excellence
Financial Performance
P&L Management
Forecasting
Budgeting
Financial Reviews
Food Quality
Guest Experience
Service Standards
Labor Cost Control
Food Cost Control
Compliance
Safety
Brand Standards
Performance Accountability
People Leadership
Microsoft Office
Word
Excel
PowerPoint
Outlook
Point-of-Sale Systems
Union Representatives
Culinary Background

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