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Added 3 mins ago
UF
Associate Director, Stewardship
UHN Foundation
Toronto, ON
- Contract
The Associate Director, Stewardship provides strategic leadership for UHN Foundation’s donor recognition program, ensuring meaningful and impactful recognition that celebrates philanthropy…
Added 2 hours ago
TU
Assistant Manager and Writer, Faculty Appointments, Reappointments, Promotion, Tenure (ARPT), and Emeriti
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…Without Review, Clinical, Affiliate, Adjunct, Emeritus, and Associate Members who are located at UBC and other universities/institutions. Major responsibilities include: Faculty HR…
Added 5 hours ago
SA
Restaurant Operations Manager
SSP America
Mississauga, ON
- Internship
Reporting directly to the onsite Director of Operations, this role is ideal for a proven multi-unit leader who thrives in high-volume environments and knows how to turn standards into…
Added 5 hours ago
UO
Assistant Manager and Writer, Faculty Appointments, Reappointments, Promotion, Tenure (ARPT), and Emeriti
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Ambulatory Care Building (BCCHA)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…Without Review, Clinical, Affiliate, Adjunct, Emeritus, and Associate Members who are located at UBC and other universities/institutions. Major responsibilities include: Faculty HR…
Added 12 hours ago
BV
Infrastructure Analyst - Business Analyst II
Bow Valley College
Calgary, AB
- Full-time
The Infrastructure Analyst – Business Analyst II plays a key role within the IT Infrastructure team, reporting to the Associate Director, IT Infrastructure. This intermediate-level position…
Added 12 hours ago
MD
Health Facility Evaluator - Nursing Evaluator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…surveillance and evaluation of health care providers to confirm compliance with Federal and State laws and rules related to the provision of nursing and health…
Added 1 day ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
…creating a Scope of Work relevant to the event in conjunction with Director or Associate Director of Event Production. The Event Producer will create programs that meet the client’s needs…
Added 1 day ago
H
Associate Director – Warehousing, Distribution & Transportation – Food (3PL vendor management)
Hays
Brampton, ON
- $155,000 to $180,000 CAD / year
- Full-time
Associate Director – Warehousing, Distribution & Transportation – Food / Pharmaceuticals / CPG - 3PL Vendor RFP RFQ process management
Added 2 days ago
NB
Wealth Management Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as a Wealth Management Associate in the Private Banking 1859 sector at National Bank, you will offer services and advice to a discerning high-net-worth clientele. In this role, you…
Added 2 days ago
M
Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health
Merck
Calgary, AB · Edmonton, AB · ON · Kirkland, QC
- Full-time
Added 2 days ago
P&
Gestionnaire du Programme des marchandises contrôlées / Controlled Goods Program Manager
Pratt & Whitney
Longueuil, QC
- Full-time
Added 2 days ago
P&
Gestionnaire principal de la sécurité / Senior Manager, Security
Pratt & Whitney
Longueuil, QC
- Full-time
Added 2 days ago
MC
Associate Director, Clinical Data Management
Merck Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Associate Director, Data Collection Data Steward, Global Data Management and Standards (GDMS), Global Clinical Data Standards (GCDS) provides program-level oversight of data standards,…
Added 2 days ago
CR
Associate Manager of Health & Wellness
COGIR Real Estate
Ottawa, ON
- Full-time
The Associate Health and Wellness Manager actively participates in Care Conferences and engages with residents and their families to address issues and concerns. They also share the…
Added 2 days ago
CA
Project Manager
Centurion Associates Inc
AB · Edmonton, AB
- Full-time
Reporting to the Associate Director of Technical Services and Innovation, the Project Manager is responsible for the professional management and successful completion of assigned capital…
Added 2 days ago
CL
Residence Life Coordinator
Campus Living Centres
Coldstream, BC
- Contract
Maintain regular communication with the Property Support Residence Life Team (Director/Associate Director, Residence Life & The Student Experience).
Added 2 days ago
A
Associate Director, Regulatory Affairs
AbCellera
Vancouver, BC
- $145,000 to $180,000 CAD / year
You have a strong understanding of international regulatory guidelines, GxP, the drug development process, regulatory designations, compliance, and industry standard practices
Added 2 days ago
CS
Associate Manager of Health & Wellness
Cogir Senior Living
Ottawa, ON · Alta Vista
- Full-time
The Associate Health and Wellness Manager actively participates in Care Conferences and engages with residents and their families to address issues and concerns. They also share the…
Added 2 days ago
R
Gestionnaire du Programme des marchandises contrôlées / Controlled Goods Program Manager
RTX
Longueuil, QC
- Full-time
Added 2 days ago
R
Gestionnaire principal de la sécurité / Senior Manager, Security
RTX
Longueuil, QC
- Full-time
Added 2 days ago
S
Recruiter
Sysco
AB · Sysco Canada Inc.
- Full-time
…our corporate values. This position reports directly to the Director of Employee…
Added 2 days ago
LC
Regional Pharmacy Director - 15 month contract
Loblaw Companies Limited
Toronto, ON
- Full-time
Reporting directly to the Senior Director of Pharmacy Operations, Regional Pharmacy Director (Hamilton and Niagara region) monitors and
Added 2 days ago
EL
Associate Director / Director - Regional Pharmacovigilance Leader (Americas)
Eli Lilly and Company
Lasalle, ON
- Full-time
The purpose of the Associate Director / Director, Regional Pharmacovigilance role is to provide operational and people leadership across pharmacovigilance activities for the aligned…
Added 2 days ago
MI
Junior Associate Director, Fund Accounting
MUFG Investor Services
Vancouver, BC
- Full-time
Added 2 days ago
RB
Associate Director Fund Accounting
Royal Bank of Canada
Toronto, ON
- Full-time
…resources, procedures and controls are developed and maintained in compliance with regulatory requirements or company…

SSP America

Restaurant Operations Manager

Mississauga, ON, Canada

Internship

Apply About employer

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Job details

Job type: Internship
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Join Our Team!

Operations Manager - Multi-Unit Restaurant Leadership

$110,000 base + quarterly & year-end bonus potential
Comprehensive benefits package

Be The Leader Who Elevates Leaders.

SSP America is seeking an Operations Manager to oversee multiple restaurant concepts at Chicago Midway International Airport (MDW). This is a high-visibility, hands-on leadership role focused on coaching, developing, and holding Restaurant General Managers accountable for operational excellence, financial performance, and brand standards.

Reporting directly to the onsite Director of Operations, this role is ideal for a proven multi-unit leader who thrives in high-volume environments and knows how to turn standards into habits - and managers into strong business owners.

What You'll Do

Lead, coach, and develop a team of Restaurant General Managers across multiple brands and concepts
Hold GMs accountable for execution, results, and consistency
Serve as a teacher and mentor, reinforcing best practices in operations, finance, and people leadership
Drive performance across:
- Food quality and execution
- Guest experience and service standards
- Labor, food cost, and controllables
- Compliance, safety, and brand standards
Partner closely with the Director of Operations to align priorities, solve problems, and execute strategy
Ensure systems, processes, and reporting are consistently followed
Support forecasting, budgeting, and financial reviews - and teach GMs how to manage their P&Ls
Identify gaps, address underperformance, and celebrate wins
Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.
Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.

What We're Looking For

Minimum seven (7) years in restaurant/food service in a management/supervisory capacity.
Minimum five (5) Years in a Restaurant General Manager capacity.
Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired.
Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable.
Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Finance: P&L expert level with ability to teach and coach General Managers

Why Join Us?

Lead in one of the most dynamic airport environments in the country
Work for a global food & beverage leader with multiple brands and growth opportunities
Make a real impact by developing strong General Managers
Competitive compensation with bonus potential
Medical, Dental and Vision
Basic Life & AD&D Insurance
EAP
Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
SSP 401(k) Plan with Employer Matching
PTO – Starting at 80 hours a year
6 Premium Paid Holidays
Paid Sick Leave

Ready to Apply?

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

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More about this job

Responsibilities

Lead, coach, and hold Restaurant General Managers accountable for operational execution, financial results, guest experience, food quality, and brand standards across multiple restaurant concepts. Partner with the Director of Operations on strategy, reporting, budgeting, forecasting, and performance improvement while developing GMs’ ability to manage their P&Ls.

Requirements

Requires at least seven years of restaurant or food-service management experience, including at least five years as a Restaurant General Manager; multi-unit leadership experience overseeing GMs is highly desired. A high school diploma or equivalent is required, with an associate degree or equivalent coursework preferred; candidates should also have strong P&L expertise, computer and POS proficiency, and experience in full-service and quick-service restaurants preferred.

Skills

Restaurant General Manager Coaching
Operational Excellence
Financial Performance Management
P&L Management
Budgeting and Forecasting
Food Quality and Execution
Guest Experience
Labor and Food Cost Control
Compliance and Safety
Brand Standards
Performance Management
Problem Solving
Microsoft Office
Point-of-Sale Systems
People Leadership

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Basic Life and AD&D Insurance
Employee Assistance Program
Voluntary Life and AD&D Insurance
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Pet Insurance
401(k) Plan with Employer Matching
Paid Time Off
Paid Holidays
Paid Sick Leave
Quarterly and Year-End Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Restaurant General Managers
Full-Service Restaurants
Quick-Service Restaurants
Airport Food Service
Food and Beverage Services
Operational Excellence
Financial Performance
P&L Management
Forecasting
Budgeting
Financial Reviews
Food Quality
Guest Experience
Service Standards
Labor Cost Control
Food Cost Control
Compliance
Safety
Brand Standards
Performance Accountability
People Leadership
Microsoft Office
Word
Excel
PowerPoint
Outlook
Point-of-Sale Systems
Union Representatives
Culinary Background

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