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Added 33 mins ago
RC
Manager, KIMS
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
Reporting to the Associate Director, International Programs and Operations, the Manager, KIMS Program provides operational leadership and implementation of strategic priorities established…
Added 47 mins ago
MI
Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $82,500 to $121,000 CAD / year
- Full-time
The Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 3 hours ago
TS
Associate, Transaction Banking Product Development
TD Securities
Toronto, ON
- Full-time
TD Securities (TDS) is one of the world's leading wholesale banks with operations spread across 15 offices globally. It provides a full suite of products and services to corporate and…
Added 7 hours ago
T
Associate, Transaction Banking Product Development
TD
Toronto, ON
- Full-time
TD Securities (TDS) is one of the world's leading wholesale banks with operations spread across 15 offices globally. It provides a full suite of products and services to corporate and…
Added 8 hours ago
SA
Restaurant Operations Manager
SSP America
Mississauga, ON
- Internship
SSP America is seeking an Operations Manager to oversee multiple restaurant concepts at Chicago Midway International Airport (MDW). This is a high-visibility, hands-on leadership role…
Added 2 days ago
UO
Director, Administration
University of Victoria
Victoria, BC
- Full-time
Under the direction of the Dean, and in collaboration with Associate Deans and Chairs/Directors as applicable, the Director, Administration (DA) is responsible for the management of the…
Added 2 days ago
LC
Merchant, Multicultural (Hard Discount Division)
Loblaw Companies Limited
Brampton, ON
- Full-time
Support the Category Director in assortment optimization analysis, planogram design and in-store merchandising strategies, working in coordination with Associate Merchants, Space Planners,…
Added 2 days ago
LC
Regional Pharmacy Director - 15 month contract
Loblaw Companies Limited
Toronto, ON
- Full-time
Reporting directly to the Senior Director of Pharmacy Operations, Regional Pharmacy Director (Hamilton and Niagara region) monitors and
Added 2 days ago
MU
Communications and Events Associate
McGill University
Montreal, QC · Ferrier Building
- Full-time
Under the direction of the Administrative Manager, Human Resources and Operations, the incumbent coordinates and supports a broad range of programs, events, communications, partnerships,…
Added 2 days ago
RB
Associate Director Fund Accounting
Royal Bank of Canada
Toronto, ON
- Full-time
8-10 years financial services industry experience in an operations environment
Added 2 days ago
TU
Employee Relations Coordinator and Executive Assistant to the AVP
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Employee Relations Coordinator and Executive Assistant to the the AVP manages day-to-day operations and projects related to confidential staff grievances and collective bargaining and…
Added 2 days ago
LC
Associate Buyer
Loblaw Companies Limited
Brampton, ON
- Full-time
As an Associate Buyer, you’ll join Loblaw’s Sourcing Team, a group of outstanding procurement professionals accountable for purchasing goods and services for our retail divisions which…
Added 2 days ago
R
Associate Director Fund Accounting
RBC
Toronto, ON
- Full-time
8-10 years financial services industry experience in an operations environment
Added 2 days ago
UO
Employee Relations Coordinator and Executive Assistant to the AVP
University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Employee Relations Coordinator and Executive Assistant to the the AVP manages day-to-day operations and projects related to confidential staff grievances and collective bargaining and…
Added 2 days ago
OL
Associate Director of Technical Services
Onion Lake Cree Nation
SK · Onion Lake, SK
- Full-time
The Associate Director supports the Director of Technical Services by implementing strategies, overseeing operations, leading staff, managing relationships, ensuring compliance, and…
Added 2 days ago
N
Shareholder Relations Associate
Navacord
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
Reporting to the Director, Total Rewards & Shareholder Relations, the Shareholder Relations Associate supports day-to-day shareholder servicing, exits and repurchases, quarterly equity…
Added 3 days ago
C
Financial Operations Analyst
Collabera
Toronto, ON
- $20 to $22 CAD / hour
- Contract
Escalate complex issues to the Dealer Relations Associate Director or senior manager.
Added 3 days ago
RM
Director of Operations
Reynolds Mirth Richards & Farmer LLP
AB · Edmonton, AB
- Full-time
The Director of Operations is a key member of the firm’s senior leadership team, responsible for the effective management, coordination and ongoing development of the firm’s administrative…
Added 3 days ago
P&
Gestionnaire de projets technologiques et techniques / Technology and Technical Project Manager
Pratt & Whitney
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 3 days ago
MU
Associate Director, Strategic Initiatives & Administration JO 79305
McMaster University
Hamilton, ON
- Full-time
…Registrar and working closely with the Senior Management Team, the Associate Director has a view across all units in the RO and provides strategic leadership across the portfolios, with a…
Added 3 days ago
SH
Event Planning Director
Sheraton Hotels & Resorts
Montreal, QC
- Full-time
…team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the administrative processes associated with the…
Added 3 days ago
EO
EHSS Officer
Evonik Oxeno
Burnaby, BC
- Full-time
EVONIK has a successful track record of helping Customers move their programs forward. Evonik’s Vancouver business operations is a development partner to the world’s pharmaceutical…
Added 3 days ago
EO
Plant Engineer
Evonik Oxeno
Burnaby, BC
- Full-time
EVONIK has a successful track record of helping Customers move their programs forward. Evonik’s Vancouver business operations is a development partner to the world’s pharmaceutical…
Added 3 days ago
CM
Childcare Manager (Brampton Location)
Canadian Mothercraft Society
Brampton, ON
- Full-time
Report to the Associate Director, Centers for Early Development and manage a team of Registered Early Childhood Educators (RECEs) and Early Childhood Assistants (ECAs) in the daily…
Added 3 days ago
M
Coordonnateur(trice) des Affaires médicales – Innovation et Capacités / Medical Affairs Coordinator – Innovations & Capabilities
Merck
Kirkland, QC
- Full-time
…travaille en étroite collaboration avec le Directeur associé, Opérations cliniques, les Conseillers médicaux et les équipes des aires…

SSP America

Restaurant Operations Manager

Mississauga, ON, Canada

Internship

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Job details

Job type: Internship
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Join Our Team!

Operations Manager - Multi-Unit Restaurant Leadership

$110,000 base + quarterly & year-end bonus potential
Comprehensive benefits package

Be The Leader Who Elevates Leaders.

SSP America is seeking an Operations Manager to oversee multiple restaurant concepts at Chicago Midway International Airport (MDW). This is a high-visibility, hands-on leadership role focused on coaching, developing, and holding Restaurant General Managers accountable for operational excellence, financial performance, and brand standards.

Reporting directly to the onsite Director of Operations, this role is ideal for a proven multi-unit leader who thrives in high-volume environments and knows how to turn standards into habits - and managers into strong business owners.

What You'll Do

Lead, coach, and develop a team of Restaurant General Managers across multiple brands and concepts
Hold GMs accountable for execution, results, and consistency
Serve as a teacher and mentor, reinforcing best practices in operations, finance, and people leadership
Drive performance across:
- Food quality and execution
- Guest experience and service standards
- Labor, food cost, and controllables
- Compliance, safety, and brand standards
Partner closely with the Director of Operations to align priorities, solve problems, and execute strategy
Ensure systems, processes, and reporting are consistently followed
Support forecasting, budgeting, and financial reviews - and teach GMs how to manage their P&Ls
Identify gaps, address underperformance, and celebrate wins
Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.
Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.

What We're Looking For

Minimum seven (7) years in restaurant/food service in a management/supervisory capacity.
Minimum five (5) Years in a Restaurant General Manager capacity.
Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired.
Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable.
Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Finance: P&L expert level with ability to teach and coach General Managers

Why Join Us?

Lead in one of the most dynamic airport environments in the country
Work for a global food & beverage leader with multiple brands and growth opportunities
Make a real impact by developing strong General Managers
Competitive compensation with bonus potential
Medical, Dental and Vision
Basic Life & AD&D Insurance
EAP
Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
SSP 401(k) Plan with Employer Matching
PTO – Starting at 80 hours a year
6 Premium Paid Holidays
Paid Sick Leave

Ready to Apply?

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

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More about this job

Responsibilities

Lead, coach, and hold Restaurant General Managers accountable for operational execution, financial results, guest experience, food quality, and brand standards across multiple restaurant concepts. Partner with the Director of Operations on strategy, reporting, budgeting, forecasting, and performance improvement while developing GMs’ ability to manage their P&Ls.

Requirements

Requires at least seven years of restaurant or food-service management experience, including at least five years as a Restaurant General Manager; multi-unit leadership experience overseeing GMs is highly desired. A high school diploma or equivalent is required, with an associate degree or equivalent coursework preferred; candidates should also have strong P&L expertise, computer and POS proficiency, and experience in full-service and quick-service restaurants preferred.

Skills

Restaurant General Manager Coaching
Operational Excellence
Financial Performance Management
P&L Management
Budgeting and Forecasting
Food Quality and Execution
Guest Experience
Labor and Food Cost Control
Compliance and Safety
Brand Standards
Performance Management
Problem Solving
Microsoft Office
Point-of-Sale Systems
People Leadership

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Basic Life and AD&D Insurance
Employee Assistance Program
Voluntary Life and AD&D Insurance
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Pet Insurance
401(k) Plan with Employer Matching
Paid Time Off
Paid Holidays
Paid Sick Leave
Quarterly and Year-End Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Restaurant General Managers
Full-Service Restaurants
Quick-Service Restaurants
Airport Food Service
Food and Beverage Services
Operational Excellence
Financial Performance
P&L Management
Forecasting
Budgeting
Financial Reviews
Food Quality
Guest Experience
Service Standards
Labor Cost Control
Food Cost Control
Compliance
Safety
Brand Standards
Performance Accountability
People Leadership
Microsoft Office
Word
Excel
PowerPoint
Outlook
Point-of-Sale Systems
Union Representatives
Culinary Background

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