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Added 30 mins ago
G
Service Manager in Training
Groundworks
Burlington, ON
- Full-time
The Service Manager in Training (SMIT) is a developmental leadership role designed to prepare future Service Managers through structured, hands-on learning and progressive leadership…
Added 30 mins ago
SE
Senior Project Manager
Stellarex Energy
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Stellarex Energy is seeking an experienced, highly structured Project Manager to lead the operational execution and baseline delivery of our prototype stellarator facility in the Greater…
Added 30 mins ago
DC
executive sous-chef
Domaine Château-Bromont
Bromont, QC
- Full-time
Added 30 mins ago
KS
Project Manager
Kumaran Systems
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Experience in financial services/banking technology preferred
Added 30 mins ago
Partnerships Manager
Infrastructure Ontario
Toronto, ON
Infrastructure Ontario (IO), an Ontario crown corporation, provides a wide range of services to support the Ontario government’s initiative to modernize and maximize the value of public…
Added 30 mins ago
Manager - Strategic Sales Initiatives
Enercare
Markham, ON
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia,…
Added 30 mins ago
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Bilingual Customer Service Representative
BMO
Dollard-Des Ormeaux, QC
- Part-time
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Added 45 mins ago
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Client Advisor
RBC
St. Marys, ON
- Part-time
· A world-class training program in financial services
Added 45 mins ago
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Senior Manager, North American Marketing Strategic Initiatives
TD
Toronto, ON
- Full-time
Strong understanding of Marketing strategy, planning and operating models; financial-services experience is an asset.
Added 1 hour ago
IG
Digital Product Owner
Insight Global
Toronto, ON
- $70 to $80 CAD / hour
- Contract
3–5+ years of digital product management, product ownership, or technology product delivery experience within financial services
Added 1 hour ago
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Financial Analyst (MHLH)
Boeing
Ottawa, ON · CAN - Ottawa, Canada
- Full-time
Boeing Canada Operations Ltd. is seeking Financial Analyst (MHLH), reporting to the Finance Manager, working out of the Ottawa ON office.
Added 1 hour ago
Cisco Partner Alliance Manager
Computacenter AG & Co. oHG
Toronto, ON · Markham/Toronto, ON
The Partner Alliance Manager will report to the and will be responsible for managing business-to-business relationship with assigned partners and vendors. Individual will manage product…
Added 1 hour ago
Manager Geology
Evolution Mining Limited
Red Lake, ON
The Manager Geology is a new role, responsible for providing strategic leadership and direction to the Geology function at Red Lake Operations, ensuring the safe, efficient, and sustainable…
Added 1 hour ago
TS
Associate, Transaction Banking Product Development
TD Securities
Toronto, ON
- Full-time
…offices globally. It provides a full suite of products and services to corporate and institutional clients through Transaction Banking (TB), Corporate and Investment Banking (CIB), and…
Added 1 hour ago
FH
Hotel Manager
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational…
Added 1 hour ago
BE
Controller
BluMetric Environmental Inc.
Ottawa, ON
- Full-time
Previous experience as a Controller, Assistant Controller, Senior Finance Manager or similarly accountable financial reporting leader is preferred.
Added 2 hours ago
FH
Hotel Manager
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational…
Added 2 hours ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…This is an on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a…
Added 2 hours ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
Makes recommendations on products, pricing, and services; connects customer with experts based on financial decisions
Added 2 hours ago
GO
Business Analyst
Government of Yukon
Whitehorse, YT
- Full-time
The Project Management Services unit offers a comprehensive range of services designed to assist Health and Social Services in identifying, planning, and implementing IT-enabled projects…
Added 2 hours ago
TS
Associate – Payables and Receivables Product Management, Transaction Banking Product
TD Securities
Toronto, ON
- Full-time
…offices globally. It provides a full suite of products and services to corporate and institutional clients through Global Transaction Banking (GTB), Corporate and Investment Banking (CIB),…
Added 2 hours ago
NB
Associate
National Bank of Canada
Sorel-Tracy, QC
- Full-time
National Bank Financial – Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000…
Added 2 hours ago
UT
Finance Project Manager # 26-23962
US Tech Solutions
Montreal, QC
- $80 USD / hour
- Contract
Minimum 8-10 years of related experience, preferably within Financial Services Industries in international environments
Added 2 hours ago
NB
Banking Advisor D
National Bank of Canada
Montreal, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…

SSP America

Restaurant Operations Manager

Mississauga, ON, Canada

Internship

Apply About employer

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Job details

Job type: Internship
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Join Our Team!

Operations Manager - Multi-Unit Restaurant Leadership

$110,000 base + quarterly & year-end bonus potential
Comprehensive benefits package

Be The Leader Who Elevates Leaders.

SSP America is seeking an Operations Manager to oversee multiple restaurant concepts at Chicago Midway International Airport (MDW). This is a high-visibility, hands-on leadership role focused on coaching, developing, and holding Restaurant General Managers accountable for operational excellence, financial performance, and brand standards.

Reporting directly to the onsite Director of Operations, this role is ideal for a proven multi-unit leader who thrives in high-volume environments and knows how to turn standards into habits - and managers into strong business owners.

What You'll Do

Lead, coach, and develop a team of Restaurant General Managers across multiple brands and concepts
Hold GMs accountable for execution, results, and consistency
Serve as a teacher and mentor, reinforcing best practices in operations, finance, and people leadership
Drive performance across:
- Food quality and execution
- Guest experience and service standards
- Labor, food cost, and controllables
- Compliance, safety, and brand standards
Partner closely with the Director of Operations to align priorities, solve problems, and execute strategy
Ensure systems, processes, and reporting are consistently followed
Support forecasting, budgeting, and financial reviews - and teach GMs how to manage their P&Ls
Identify gaps, address underperformance, and celebrate wins
Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.
Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.

What We're Looking For

Minimum seven (7) years in restaurant/food service in a management/supervisory capacity.
Minimum five (5) Years in a Restaurant General Manager capacity.
Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired.
Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable.
Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Finance: P&L expert level with ability to teach and coach General Managers

Why Join Us?

Lead in one of the most dynamic airport environments in the country
Work for a global food & beverage leader with multiple brands and growth opportunities
Make a real impact by developing strong General Managers
Competitive compensation with bonus potential
Medical, Dental and Vision
Basic Life & AD&D Insurance
EAP
Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
SSP 401(k) Plan with Employer Matching
PTO – Starting at 80 hours a year
6 Premium Paid Holidays
Paid Sick Leave

Ready to Apply?

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

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More about this job

Responsibilities

Lead, coach, and hold Restaurant General Managers accountable for operational execution, financial results, guest experience, food quality, and brand standards across multiple restaurant concepts. Partner with the Director of Operations on strategy, reporting, budgeting, forecasting, and performance improvement while developing GMs’ ability to manage their P&Ls.

Requirements

Requires at least seven years of restaurant or food-service management experience, including at least five years as a Restaurant General Manager; multi-unit leadership experience overseeing GMs is highly desired. A high school diploma or equivalent is required, with an associate degree or equivalent coursework preferred; candidates should also have strong P&L expertise, computer and POS proficiency, and experience in full-service and quick-service restaurants preferred.

Skills

Restaurant General Manager Coaching
Operational Excellence
Financial Performance Management
P&L Management
Budgeting and Forecasting
Food Quality and Execution
Guest Experience
Labor and Food Cost Control
Compliance and Safety
Brand Standards
Performance Management
Problem Solving
Microsoft Office
Point-of-Sale Systems
People Leadership

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Basic Life and AD&D Insurance
Employee Assistance Program
Voluntary Life and AD&D Insurance
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Pet Insurance
401(k) Plan with Employer Matching
Paid Time Off
Paid Holidays
Paid Sick Leave
Quarterly and Year-End Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Restaurant General Managers
Full-Service Restaurants
Quick-Service Restaurants
Airport Food Service
Food and Beverage Services
Operational Excellence
Financial Performance
P&L Management
Forecasting
Budgeting
Financial Reviews
Food Quality
Guest Experience
Service Standards
Labor Cost Control
Food Cost Control
Compliance
Safety
Brand Standards
Performance Accountability
People Leadership
Microsoft Office
Word
Excel
PowerPoint
Outlook
Point-of-Sale Systems
Union Representatives
Culinary Background

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