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SSP America

Restaurant Shift Supervisor

  • Calgary, AB, Canada

$22.00 / hour · Full-time

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay
$22.00 / hour
Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

  • $22.00 / hour
  • Full Time Availability
  • Employee Meal Plan
  • Dental, Vision, Prescription, Medical Benefits for Full-Time Employees
  • Free Employee Parking

SSP Canada operates several restaurants throughout Calgary International Airport, including: The Kitchen by Wolfgang Puck, Belgian Beer Cafe, and Bistro on the Bow.

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

Responsibilities As a Restaurant Shift Supervisor Includes

  • Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
  • Understand that our guest is our #1 priority.
  • Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
  • Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
  • Communicate and clarify major job duties, priorities, and expectations to team members
  • Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
  • Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
  • Assist team members in developing the skills and abilities necessary for improved performance.
  • Ensure that products are of the highest quality.
  • Responsibility for overseeing cash duties.

Qualifications And Experience

  • Minimum of 12 months experience within a busy restaurant/hotel. Bar knowledge or liquor service experience highly preferred.
  • Excellent interpersonal skills and ability to interact with and motivate team members.
  • Excellent communication and organizational skills.
  • Ability to read, interpret, and articulate instructions using clear and direct language.
  • Able to work as part of a team within a fast paced food service environment.
  • Supervisory experience required.
  • Cash handling experience required.
  • ProServe certificate required.
  • Food Safety certificate required.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
About employer
More about this job

Responsibilities

Support the management team in maintaining service and brand standards, completing daily checklists and cleaning schedules, and ensuring high-quality products. Train, coach, and guide team members, monitor and document performance, and oversee cash duties.

Requirements

Requires at least 12 months of experience in a busy restaurant or hotel, supervisory experience, and cash-handling experience; bar or liquor-service knowledge is highly preferred. A ProServe certificate and Food Safety certificate are required, along with strong interpersonal, communication, organizational, and teamwork skills.

Skills

  • Restaurant Supervision
  • Team Leadership
  • Staff Training
  • Performance Management
  • Customer Service
  • Restaurant Operations
  • Brand Standards
  • Cash Handling
  • Food Quality Control
  • Cleaning and Sanitation
  • Communication
  • Organization
  • Teamwork
  • Bar and Liquor Service

Benefits

  • Employee Meal Plan
  • Dental Insurance
  • Vision Insurance
  • Prescription Drug Coverage
  • Medical Insurance
  • Free Employee Parking

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Food & Beverage
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Restaurant Shift Supervisor
  • Restaurant Operations
  • Food and Beverage Services
  • Guest Service
  • Team Leadership
  • Staff Training
  • Performance Standards
  • Brand Standards
  • Restaurant Checklists
  • Cleaning Schedules
  • Cash Handling
  • Cash Duties
  • Food Quality
  • Bar Knowledge
  • Liquor Service
  • ProServe Certificate
  • Food Safety Certificate
  • Airport Security Clearance
  • Restricted Area Identification Card
  • Transport Canada
  • Calgary International Airport

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