Restaurant Shift Supervisor
- Calgary, AB, Canada
$22.00 / hour · Full-time
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Job details
- Pay
- $22.00 / hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
- $22.00 / hour
- Full Time Availability
- Employee Meal Plan
- Dental, Vision, Prescription, Medical Benefits for Full-Time Employees
- Free Employee Parking
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance
Responsibilities As a Restaurant Shift Supervisor Includes
- Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
- Understand that our guest is our #1 priority.
- Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
- Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
- Communicate and clarify major job duties, priorities, and expectations to team members
- Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
- Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
- Assist team members in developing the skills and abilities necessary for improved performance.
- Ensure that products are of the highest quality.
- Responsibility for overseeing cash duties.
- Minimum of 12 months experience within a busy restaurant/hotel. Bar knowledge or liquor service experience highly preferred.
- Excellent interpersonal skills and ability to interact with and motivate team members.
- Excellent communication and organizational skills.
- Ability to read, interpret, and articulate instructions using clear and direct language.
- Able to work as part of a team within a fast paced food service environment.
- Supervisory experience required.
- Cash handling experience required.
- ProServe certificate required.
- Food Safety certificate required.
More about this job
Responsibilities
Support the management team in maintaining service and brand standards, completing daily operational and cleaning checklists, and ensuring high-quality products. Train, guide, and monitor team members, communicate expectations, support performance development, and oversee cash duties.
Requirements
Candidates need at least 12 months of experience in a busy restaurant or hotel, supervisory experience, and cash-handling experience; bar or liquor-service experience is preferred. ProServe and Food Safety certificates are required, along with strong interpersonal, communication, and organizational skills and the ability to work in a fast-paced team environment.
Skills
- Restaurant Supervision
- Team Leadership
- Team Member Coaching
- Training and Orientation
- Customer Service
- Performance Management
- Communication
- Organization
- Cash Handling
- Cash Duties
- Food Quality Assurance
- Restaurant Operations
- Cleaning and Sanitation
- Teamwork
- Bar and Liquor Service
Benefits
- Employee Meal Plan
- Dental Benefits
- Vision Benefits
- Prescription Benefits
- Medical Benefits
- Free Employee Parking
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
Keywords
- Restaurant Shift Supervisor
- Food and Beverage Services
- Restaurant Operations
- Service Standards
- Brand Standards
- Team Supervision
- Team Member Training
- Induction
- Performance Monitoring
- Performance Documentation
- Cash Handling
- Cash Duties
- Product Quality
- Cleaning Schedules
- Restaurant Checklists
- Bar Knowledge
- Liquor Service
- ProServe Certificate
- Food Safety Certificate
- Airport Security Clearance
- Restricted Area Identification Card
- Transport Canada
- Customer Service
- Fast-Paced Environment