Restaurant Shift Supervisor
- Mississauga, ON, Canada
$22.00 / hour · Full-time
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Job details
- Pay
- $22.00 / hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
- $22.00 / hour
- Full Time Availability
- Employee Meal Plan
- Dental, Vision, Prescription, Medical Benefits for Full-Time Employees
- Free Employee Parking
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance
Responsibilities As a Restaurant Shift Supervisor Includes
- Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
- Understand that our guest is our #1 priority.
- Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
- Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
- Communicate and clarify major job duties, priorities, and expectations to team members
- Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
- Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
- Assist team members in developing the skills and abilities necessary for improved performance.
- Ensure that products are of the highest quality.
- Responsibility for overseeing cash duties.
- Minimum of 12 months experience within a busy restaurant/hotel. Bar knowledge or liquor service experience highly preferred.
- Excellent interpersonal skills and ability to interact with and motivate team members.
- Excellent communication and organizational skills.
- Ability to read, interpret, and articulate instructions using clear and direct language.
- Able to work as part of a team within a fast paced food service environment.
- Supervisory experience required.
- Cash handling experience required.
- ProServe certificate required.
- Food Safety certificate required.
More about this job
Responsibilities
Support the management team in maintaining service and brand standards, completing daily checklists and cleaning schedules, and ensuring products meet quality expectations. Train, coach, direct, and monitor team members, document performance, and oversee cash duties.
Requirements
Requires at least 12 months of experience in a busy restaurant or hotel, supervisory experience, cash-handling experience, and current ProServe and Food Safety certificates. Strong interpersonal, communication, and organizational skills are required; bar or liquor-service experience is highly preferred.
Skills
- Team Supervision
- Team Motivation
- Coaching
- Training and Orientation
- Performance Monitoring
- Performance Documentation
- Customer Service
- Restaurant Operations
- Brand Standards
- Cash Handling
- Cash Duties
- Product Quality Control
- Communication
- Organization
- Teamwork
- Food Safety
Benefits
- Employee Meal Plan
- Dental Benefits
- Vision Benefits
- Prescription Benefits
- Medical Benefits
- Free Employee Parking
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
- Security & Safety
Keywords
- Restaurant Shift Supervisor
- Restaurant Operations
- Food and Beverage Services
- Customer Service
- Team Supervision
- Team Member Training
- Coaching
- Performance Standards
- Performance Monitoring
- Brand Standards
- Restaurant Checklists
- Cleaning Schedules
- Cash Handling
- Cash Duties
- Product Quality
- Bar Knowledge
- Liquor Service
- ProServe Certificate
- Food Safety Certificate
- Restricted Area Identification Card
- Airport Security Clearance
- Transport Canada
- Fast-Paced Environment
- Employee Meal Plan
- Full-Time Employment