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SSP America

Shift Supervisor

  • Toronto, ON, Canada

Great pay $24.00-$25.00 per hour (Depending on Experience) · Full-time

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay
Great pay $24.00-$25.00 per hour (Depending on Experience)
Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

  • Great pay $24.00-$25.00 per hour (Depending on Experience)
  • Free Parking
  • 2 weeks PTO (Paid Time Off)
  • Immediate Hiring
  • Great Advancement Opportunities

We are currently hiring for Shift Supervisors to work at Urban Craves inside the Washington Dulles International Airport.

Here are a few things you can expect when you join our team as a Shift Supervisor:

  • Greet guests in a courteous and friendly manner
  • Run shifts according to SSP standards and operating procedures
  • Train new hires on operational standards and processes
  • Complete opening, on-going, and closing checklists as required
  • Provide support, coaching and direction to team to deliver business goals
  • Other duties as assigned.

The Ideal Candidate For This Position Has

  • Can pass a 10-Year TSA Background Check
  • At least 18 years old
  • High School Diploma or equivalent
  • Minimum of one year of experience in the food & beverage industry
  • Full Service and/or Quick Service restaurant experience, preferred
  • Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
  • Excellent written and verbal communication

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
About employer
More about this job

Responsibilities

Greet guests courteously and run shifts according to company standards and operating procedures. Train new hires, complete required checklists, and support, coach, and direct the team to achieve business goals.

Requirements

Candidates must be at least 18, pass a 10-year TSA background check, and have a high school diploma or equivalent. At least one year of food and beverage experience is required; restaurant experience and a proven ability to resolve difficult situations are preferred, along with strong written and verbal communication.

Skills

  • Guest Service
  • Shift Management
  • Training
  • Coaching
  • Team Leadership
  • Operational Standards
  • Opening And Closing Procedures
  • Checklist Completion
  • Problem Resolution
  • Written Communication
  • Verbal Communication
  • Food And Beverage Operations

Benefits

  • Free Parking
  • Paid Time Off
  • Advancement Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Shift Supervisor
  • Food And Beverage
  • Restaurant Operations
  • Full-Service Restaurant
  • Quick-Service Restaurant
  • Guest Service
  • Shift Operations
  • Operating Procedures
  • Operational Standards
  • New Hire Training
  • Opening Checklists
  • Ongoing Checklists
  • Closing Checklists
  • Team Coaching
  • Team Direction
  • Business Goals
  • Customer Relations
  • Conflict Resolution
  • Written Communication
  • Verbal Communication
  • TSA Background Check
  • Airport

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