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SSP America

Shift Supervisor

  • Dorval, QC, Canada

$21 - $23 / hour · Full-time

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Job details

Pay
$21 - $23 / hour
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

  • $21 - $23 / hour
  • 2 weeks PTO (Paid Time Off)
  • Immediate Hiring
  • Great Advancement Opportunities

Join our team as a shift supervisor!

Our Portfolio at the Pittsburgh Airport includes: Shake Shack, Stack & Press and Convive Coffee Shop

Here are a few things you can expect when you join our team as a Shift Supervisor:

  • Greet guests in a courteous and friendly manner.
  • Run shifts according to SSP standards and operating procedures.
  • Train new hires on operational standards and processes.
  • Complete opening, on-going, and closing checklists as required.
  • Provide support, coaching and direction to team to deliver business goals.

The Ideal Candidate For This Position

  • Can pass a 10-Year TSA Background Check
  • High School Diploma or equivalent
  • Minimum of one year of experience in the food & beverage industry
  • Full Service and/or Quick Service restaurant experience, preferred
  • Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
  • Excellent written and verbal communication

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
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More about this job

Responsibilities

Greet guests courteously and run shifts according to company standards and operating procedures. Train new hires, complete required checklists, and support, coach, and direct the team to achieve business goals.

Requirements

Candidates must pass a 10-year TSA background check, have a high school diploma or equivalent, and have at least one year of food and beverage industry experience. Full-service or quick-service restaurant experience is preferred, along with a proven ability to resolve difficult situations and excellent written and verbal communication skills.

Skills

  • Shift Supervision
  • Guest Service
  • Team Training
  • Coaching
  • Team Direction
  • Restaurant Operations
  • Opening and Closing Procedures
  • Checklist Completion
  • Conflict Resolution
  • Written Communication
  • Verbal Communication

Benefits

  • Paid Time Off
  • Advancement Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Shift Supervisor
  • Food and Beverage
  • Restaurant Operations
  • Guest Service
  • Team Training
  • Opening Checklists
  • Closing Checklists
  • Operating Procedures
  • Team Coaching
  • Team Direction
  • Business Goals
  • Conflict Resolution
  • TSA Background Check
  • Full-Service Restaurant
  • Quick-Service Restaurant
  • Written Communication
  • Verbal Communication

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