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SSP America

Shift Supervisor

  • Mississauga, ON, Canada

$21 - $23 / hour · Full-time

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Job details

Pay
$21 - $23 / hour
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

  • $21 - $23 / hour
  • 2 weeks PTO (Paid Time Off)
  • Immediate Hiring
  • Great Advancement Opportunities

Join our team as a shift supervisor!

Our Portfolio at the Pittsburgh Airport includes: Shake Shack, Stack & Press and Convive Coffee Shop

Here are a few things you can expect when you join our team as a Shift Supervisor:

  • Greet guests in a courteous and friendly manner.
  • Run shifts according to SSP standards and operating procedures.
  • Train new hires on operational standards and processes.
  • Complete opening, on-going, and closing checklists as required.
  • Provide support, coaching and direction to team to deliver business goals.

The Ideal Candidate For This Position

  • Can pass a 10-Year TSA Background Check
  • High School Diploma or equivalent
  • Minimum of one year of experience in the food & beverage industry
  • Full Service and/or Quick Service restaurant experience, preferred
  • Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
  • Excellent written and verbal communication

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
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More about this job

Responsibilities

Greet guests courteously and run shifts in accordance with company standards and operating procedures. Train new hires, complete required checklists, and coach and direct the team to achieve business goals.

Requirements

Candidates must have a high school diploma or equivalent, at least one year of food and beverage industry experience, and be able to pass a 10-year TSA background check. Full-service or quick-service restaurant experience is preferred, along with a proven ability to resolve difficult situations and strong written and verbal communication skills.

Skills

  • Guest Service
  • Shift Management
  • Training
  • Operational Standards
  • Opening And Closing Procedures
  • Team Coaching
  • Team Direction
  • Goal Achievement
  • Conflict Resolution
  • Written Communication
  • Verbal Communication
  • Food And Beverage Service

Benefits

  • Paid Time Off

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Shift Supervisor
  • Food And Beverage
  • Restaurant Operations
  • Full-Service Restaurant
  • Quick-Service Restaurant
  • Guest Service
  • Shift Operations
  • SSP Standards
  • Operating Procedures
  • New Hire Training
  • Opening Checklists
  • Closing Checklists
  • Team Coaching
  • Team Direction
  • Business Goals
  • Conflict Resolution
  • TSA Background Check
  • High School Diploma

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